Created enablement content for partners and internals related to Pure Storage solution technical offerings. Integrated technical details to align with overall marketing value message. Created and vetted content for technical certification tests for Pure FlashArray and FlashBlade products.

Product to market design, research and development, production, IT support

Taught theory of networking and storage, and administration of EMC arrays. Delivered classes to internals, customers, and sales partners in person and on-line. Aided in design and creation of technical curriculum related to IP and FC networking and storage arrays. Created and vetted contents for Proven Professional certification tests.

I had three separate roles during my time there;Network Operations Trainer Engaged stakeholders to determine training requirements for NOC, Network Analysis, and other support personnel. Designed technical curriculum related to IP networking switch and router theory of operation and troubleshooting. Delivered training to support personnel. Maintained internal web page providing student access to training content.Network Analyst Resolved or escalated technical issues related to… Show more I had three separate roles during my time there;Network Operations Trainer Engaged stakeholders to determine training requirements for NOC, Network Analysis, and other support personnel. Designed technical curriculum related to IP networking switch and router theory of operation and troubleshooting. Delivered training to support personnel. Maintained internal web page providing student access to training content.Network Analyst Resolved or escalated technical issues related to customers internet connectivity. Responsible for maintaining and updating customers router configurations including filtering and route propagation.NOC ControllerPerformed real time critical network monitoring and problem resolution of the BBN managed portions of the internet. Engaged customers as well as Telcos and other ISPs as required for resolution. Show less

Integration EngineerIntegration and installation of client server systems into US intelligence sites. Including surveys, drawings, cable plants, client server hardware, peripherals and software. Held a Top Secret clearance.

Data Systems Technician, Enlisted2 Years in training, 3 Years in support of onboard computer systems on USS Blueridge LCC-19, 3 Years as an Instructor delivering computer maintenance training to fleet bound technicians at Combat Systems Technical Schools Command Mare Island Ca. Held a Top Secret clearance - Honorably discharged