Thomas Caron Email & Phone Number

Damariscotta, Me, Us

Drive technical operational improvements for banks and credit unions, across various digital channels and business units. Develop next generation solutions and integrations for core banking platforms. Manage various global and cross functional teams through complex projects to deliver innovation and efficiency. Provide Six Sigma Lean process leadership and practice development to technical staff that ensures quality and efficiency within key system implementations and upgrades. Design and deliver digital data integrations and exports to improve system effectiveness. Influence business through service and product development, organizational transformation, strategic planning, and operational efficiency.

Glastonbury, Connecticut, United States

Led the charge in enhancing Product Development, Solution Delivery, and Program Management Life Cycle processes, amplifying efficiency and effectiveness. Spearheaded the creation of tailored templates and executed improvements across the board. Championed the development of operational process metrics, fostering innovation, and implementing automation to streamline workflows. Acted as a vital link between team members across all departments and senior management, ensuring seamless communication and alignment of goals. Strategically planned and executed initiatives to drive business growth, seizing opportunities for innovation and market expansion. Took ownership of new product development from inception to launch, meticulously overseeing beta testing, User Acceptance Testing (UAT), and ensuring unparalleled client experiences. Managed client satisfaction and service levels, cementing strong relationships and fostering loyalty.

Hillsboro, Oregon

As a seasoned leader, I orchestrated the successful execution of large-scale client software implementations, overseeing all facets of project management from initiation to delivery. I drove the development of cross-functional teams, effectively managing team development, risk, resource allocation, and budget tracking to ensure project success within set parameters. Additionally, I spearheaded the development and presentation of performance metrics tailored for executive decision-makers, facilitating informed strategic decisions. Serving as a liaison between various departments and senior management, I progressed client relationships and cooperation through collaborative partnerships. My expertise in managing Software Development Life Cycle (SDLC), Project Management Life Cycle (PMLC), and Product Development Life Cycle (PDLC) practices ensured project adherence to industry standards and best practices.

Led business requirements gathering sessions, collaborating closely with stakeholders to elicit, analyze, and document business needs and objectives. Conducted comprehensive analysis of existing systems, processes, and workflows, identifying opportunities for improvement and optimization to enhance operational efficiency. Designed and developed technical solutions, including system enhancements, integrations, and customizations, aligned with IT architecture standards and business requirements. Created detailed functional specifications and user stories, outlining system behavior, data flow, and user interface requirements to guide development teams. Served as a trusted advisor to business stakeholders, providing expert guidance and recommendations on technology solutions and best practices. Collaborated with cross-functional teams, including software developers, architects, and quality assurance teams, to ensure the successful delivery of technical solutions that met business requirements and quality standards. Facilitated change management activities, including user training, communication plans, and stakeholder engagement, to drive successful adoption of new systems and processes. Developed test plans, conducted system testing, and oversaw quality assurance activities to validate those solutions met functional and non-functional requirements. Maintained accurate and up-to-date documentation, including business requirements, technical specifications, and system documentation, to support ongoing maintenance and future enhancements. Stayed current with industry trends, emerging technologies, and best practices in business analysis and systems architecture, recommending opportunities for continuous improvement.

Seattle, Washington, United States

Direct global team resources to meet milestone objectives in a compliant, profitable and timely manner. Work with project sponsors to organize and document requirements for a variety of functional groups. Develop new technical business solutions to meet or exceed customer business objectives. Manage the documentation of development lifecycle, scope and schedule for planned deliverables. Oversee the documentation of system/process functionality and architecture. Manage and develop project implementation practice with perspective to Six Sigma and other trending practice changes.

As a dedicated Software Application Analyst, I played a pivotal role in optimizing the functionality and performance of critical software applications. Leveraging my expertise in both software systems and business processes, I collaborated closely with stakeholders to elicit, analyze, and document user requirements. I conducted thorough testing and evaluation of software applications, identifying and resolving issues to ensure optimal usability and efficiency. Additionally, I provided end-user support, troubleshooting technical issues and providing training to maximize user proficiency. My proactive approach to problem-solving and commitment to continuous improvement were essential in driving enhancements and upgrades to meet evolving business needs.

Master'S Degree, Business Administration And Management, General

Ba, Business Administration And Finance

Minor in Information Systems

Business Administration And Management, General

Activities and Societies: Chamber Choir, Student Committee