Director
Titan Technology Partners
Charlotte, North Carolina, United States
• Managed daily operations of international technical teams.• Directed the creation, management, and versioning of SOPs, policies, and best practices guidelines.• Directly worked with customers.• Coordinate projects including release upgrades, tools upgrades, code currents, migrations, technology refreshes, and implementations.• Collaborated with sales and solution architect teams.• Created and presented proposals and design drawings for projected systems implementations… Show more • Managed daily operations of international technical teams.• Directed the creation, management, and versioning of SOPs, policies, and best practices guidelines.• Directly worked with customers.• Coordinate projects including release upgrades, tools upgrades, code currents, migrations, technology refreshes, and implementations.• Collaborated with sales and solution architect teams.• Created and presented proposals and design drawings for projected systems implementations, upgrades, and technology refreshes for new and existing customers. Systems included high-availability, load balancing, disaster recovery, and multi-continent implementations.• Coordinated and scheduled customer projects with Account and Project Managers. Show less