Thomas R Orsborn

Thomas R Orsborn Email and Phone Number

RETIRED @ Golf Galaxy
coraopolis, pennsylvania, united states
Thomas R Orsborn's Location
Grand Rapids, Michigan, United States, United States
Thomas R Orsborn's Contact Details

Thomas R Orsborn work email

Thomas R Orsborn personal email

n/a

Thomas R Orsborn phone numbers

About Thomas R Orsborn

While working for JPMorgan Chase & Co. I was the Director of Global Incident & Problem Management, an ITIL comparable process, for the Global Real Estate Division. Responsibilities entails the ownership of the Incident and Problem Management (Root Cause Investigation) functions for 7000+ global properties in 60 countries, 250+ cities consisting of office, retail and data centers. 2500+ locations are owned worth $14BB with 4500+ leased facilities representing $12BB in commitments.Management of 24X365 Global (follow the sun) Production Assurance Center responding to assist in resolution or high customer impact, high risk, high dollar impact, incidents. Management of teams of experts responding to and communicating incidents. Reporting to senior and executive management.Management of Problem Management function for Corporate Real Estate performing and reporting Problem Analysis/Root Cause and Solution design to senior management for all high impact incidents for Corporate Real Estate.

Thomas R Orsborn's Current Company Details
Golf Galaxy

Golf Galaxy

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RETIRED
coraopolis, pennsylvania, united states
Website:
golfgalaxy.com
Employees:
776
Thomas R Orsborn Work Experience Details
  • Golf Galaxy
    Salesman
    Golf Galaxy Sep 2019 - Present
    Grand Rapids Metropolitan Area
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  • Golf Galaxy
    Customer Service Specialist
    Golf Galaxy Aug 2018 - Present
    Greater Grand Rapids, Michigan Area
    Feeding my retirement habit.
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  • Tro Adversity & Transformation Consulting
    Independent Business Owner
    Tro Adversity & Transformation Consulting 2016 - Present
    Available for consulting on issues/events/challenges associated with Incident, Problem and Change Management.
  • Jpmorgan Chase
    Retired - Vp Global Real Estate / Production Assurance Director Incident & Problem Mgmt
    Jpmorgan Chase Dec 2010 - Jun 2016
    Greater Grand Rapids, Michigan Area
    Recovery Operations, Root Cause Analysis, Business Continuity for the 7000+ sites JPMorgan Chase Corporate Real Estate portfolio.
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  • Infragard National Members Alliance (Inma)
    Past Mi Board Secretary / Financial Sector Chief
    Infragard National Members Alliance (Inma) Jan 2009 - Jun 2016
    State Of Michigan
    InfraGard is a partnership between the FBI and the private sector. It is an association of persons who represent businesses, academic institutions, state and local law enforcement agencies, and other participants dedicated to sharing information and intelligence to prevent hostile acts against the U.S.
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  • Jpmorgan Chase
    Global Production Assurnace Manager
    Jpmorgan Chase 1998 - 2010
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  • Bank One
    Client Service Manager / Corp Real Estate
    Bank One 1992 - 1998
    Represented the Credit Card and Retail Call Center operations within the Corporate Real Estate Division
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  • Bank One
    Cto Representative To T1A For Corporate Real Estate Division
    Bank One Jan 1990 - Dec 1992
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  • Bank One
    Asst To Manager Of Customer Service, Credit Card Division
    Bank One Feb 1988 - Dec 1990
    Reporting, Property Mgmt, Disiaster Recovery
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Thomas R Orsborn Skills

Business Continuity Itil Vendor Management Management Incident Management Process Improvement Risk Management Business Analysis Program Management It Management Project Management Call Centers Financial Risk Data Center Strategic Planning Facilities Operations It Strategy Disaster Recovery Change Management Team Management Pmo Governance Sdlc Records Management Operations Management Banking Project Portfolio Management Problem Management Outsourcing Business Process Improvement Executive Management Facility Operations Mortgage Servicing Mortgage Lending Escrow Incident Handling Call Center Security Pmp Contract Negotiation Incident Analysis Call Center Management Facility Development Mortgage Escrow Management Hazard Insurance Administrator Life Insurance Agent Leadership Portfolio Management Team Building Budgets

Thomas R Orsborn Education Details

Frequently Asked Questions about Thomas R Orsborn

What company does Thomas R Orsborn work for?

Thomas R Orsborn works for Golf Galaxy

What is Thomas R Orsborn's role at the current company?

Thomas R Orsborn's current role is RETIRED.

What is Thomas R Orsborn's email address?

Thomas R Orsborn's email address is th****@****ase.com

What is Thomas R Orsborn's direct phone number?

Thomas R Orsborn's direct phone number is +161664*****

What schools did Thomas R Orsborn attend?

Thomas R Orsborn attended The Ohio State University, The Ohio State University.

What are some of Thomas R Orsborn's interests?

Thomas R Orsborn has interest in Children, Civil Rights And Social Action, Education, Disaster And Humanitarian Relief, Arts And Culture.

What skills is Thomas R Orsborn known for?

Thomas R Orsborn has skills like Business Continuity, Itil, Vendor Management, Management, Incident Management, Process Improvement, Risk Management, Business Analysis, Program Management, It Management, Project Management, Call Centers.

Who are Thomas R Orsborn's colleagues?

Thomas R Orsborn's colleagues are Christopher Bradley, Will Williams, Vic Romero, Елена Михеева, Robb Nunn, Zan Ali, Curtis Hynes.

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