Thomas Rhines Email and Phone Number

• Received and filled orders for high-value retail items in warehouse environment. • Ensured accurate inventory keeping and housekeeping. • Assisted in packing, sorting and delivery as needed along with any additional tasks.

• Outreach to communities across the country for a network of audiology clinics. Calling to previous customers and likely leads. • Ensured accurate patient and insurance information, searched for referrals and likely candidates when unable to. • Outbound and inbound calling, speaking and/or dialing to roughly 300 individuals per day, with appointment goals being met consistently.

• Assisted customers with regards to merchandise information, sales, clearance, passport photos and general photography orders.• Trusted with inventory management, from physical inspection and stocking of shelves to data entry.• Processed digital and cash transactions, along with assisting with Western Union transactions.

• Administration • Resolving benefits enquiries • Securing client information.Scope of support included health insurance, employment verification, payroll information and more.

• Organizing warehouse management systems • Liaising with couriers and international delivery servicesEnsured timely and efficient order allocation and delivery of medical technology to meet national and international shipping targets.

• Informed clients and collected proxy votes on shareholder meetings for multiple hedge funds using Inbound and Outbound calling. • Confirmed and updated contact information for research divison and future meetings. • Ensured succinct, accurate record keeping on proxy votes and contacts.

• Technical and service support • Securing client information • Resolving issues for up to 50 consumer clients dailyProvided support for internet service provider clients using provisioning, billing and additional systems in a call center environment.

• Operated bill entry and imaging software to review and enter invoices for freight into system for accurate billing. • Reviewed and verified significant shipper, consignee, shipment and accessorial codes for bills of lading such as location, weight, hazmat status, ect.

• Assisted customers with regards to merchandise location, price and information concerning said merchandise. • Trusted with inventory management, from physical inspection and stocking of shelves to data entry.

• Operated and performed set-up for superfinish, rib grinder and hard turn machines according to type and dimensions of orders. • Checked for visual defects and measured for measurements, density and magnetism for product after going through industrial treatments.