Thomas Rhoads Email & Phone Number

Greensboro, NC, US

Radnor, PA, US

Radnor, PA, US

Radnor, PA, US

Glen Allen, VA, US

Briefly worked as a contractor for LFG’s Distributed Compute Team via Apex Systems. Was converted to a full time employee 11 months into the 1 year contract.

I was responsible for the creation of three versions of content management systems for familetime. The first was services for individual families and was initially based on PHP, MySQL, and JavaScript with jQuery and AJAX. As the client base grew, the dedicated servers that we lived on were quickly being outgrown, so to save on infrastructure cost, I.

Albany, Georgia, US

At Invision, I designed and implemented a fully redundant fiber connected three tier network for a local manufacturing plant, designed and implemented a few websites, designed and implemented a few Voice over IP phone systems, and architected and implemented a managed private cloud for Invision to sell services for.

The Veranda, at the time, was a sixteen provider multi-specialty private clinic with an attached day spa. I joined as part of an insourcing project for the management of their IT systems. They were early adopters of electronic health records and needed someone dedicated to help manage the IT program. Shortly after joining, I:- Began serving as the HIPAA.

US

A Small to Medium Business IT Services company, Select Tel Systems provided design, installation, and management for telephone systems, fire systems, security systems, and computer networks as well as general computer maintenance and network management services.During my time at Select Tel, I increased my exposure to the general plethora of hardware and.

US

Performed identity management in a an enterprise Microsoft Active Directory based environment for a major North American aluminum manufacturing company. Produced and maintained documentation that outlined processes and procedures for performing duties presented to new hires. One of two people who specialized in coordinating user profile moves between sites.

Paris, Île-de-France, FR

2Wire DSL Support Technicians took customer service and technical support calls related to the implementations of residential customer 2wire gateways for what was Bellsouth's DSL based internet service at the time (long since merged back into parent AT&T). For new accounts, we were responsible for fielding any questions related to the installation and.

Paris, Île-de-France, FR

Tier 1 DSL Support took customer service calls in relation to the general support of Bellsouth's (now AT&T) DSL residential internet service. This involved support of installation of the service and issues that arose as part of that (network issues, signaling issues, and etc.) as well as the peripheral services such as email, billing portal accounts, and.

Albany, GA, US

Reporting to the Computer Lab Manager, I was one of two night shift supervisors that managed student assistants that were scheduled to work in the lab. Responsible for handling customer service escalations from the student assistants as required, troubleshooting and resolving technical issues with the workstations in the lab, as well as overseeing general.

Albany, GA, US

My time at Darton began as a student assistant to the Network Administrator helping to run networking cable, configure networking equipment, and the creation of a custom network monitoring site using a combination of smokeping and MRTG. Additionally, I assisted the help desk and computer technicians as required for other assignments including.

Nanodegree, Artificial Intelligence

Master Of Science (M.S.), Data Analytics

Bachelor Of Science (B.S.), Information Technology