• Communicate with clients to clarify visual requirements• Read scripts to ascertain the materials and look required, considering budget implications and identifying areas where research is required• Produce and sketch design ideas for hairstyles and make-up• Ensure continuity in hair and make-up, liaising with other members of the design team to ensure the overall look/effect is consistent and coherent• Demonstrate and implement a practical understanding of lighting, the… Show more • Communicate with clients to clarify visual requirements• Read scripts to ascertain the materials and look required, considering budget implications and identifying areas where research is required• Produce and sketch design ideas for hairstyles and make-up• Ensure continuity in hair and make-up, liaising with other members of the design team to ensure the overall look/effect is consistent and coherent• Demonstrate and implement a practical understanding of lighting, the photographic process, colours and the impact of special effects/make-up processes on the skin• Ensure that appropriate action is taken to minimise unpleasant side effects from the use of specialist make-up/hairdressing techniques• Maintain awareness of health and safety issues and legislation• Keep up to date with available make-up and beauty products• Source, budget and order materials and equipment from specialist suppliers• Be effective with your time management - knowing how long a client will take to be made up• Work quickly and accurately in time-pressured conditions• Take detailed notes and photographs of work to maintain an up-to-date portfolio of work• Hairdressing skills, including fit and maintain wigs, hairpieces Show less

• Lead a high-performing sales team, providing guidance, coaching, and motivation to achieve sales targets and deliver exceptional customer service while overseeing and managing two concession stores situated within prestigious retail environments.• Proficiency in Point of Sale (POS) systems to facilitate sales transactions, oversee inventory levels, and generate comprehensive reports.• Analyze sales data using spreadsheet software (e.g., Microsoft Excel, Google Sheets) to discern… Show more • Lead a high-performing sales team, providing guidance, coaching, and motivation to achieve sales targets and deliver exceptional customer service while overseeing and managing two concession stores situated within prestigious retail environments.• Proficiency in Point of Sale (POS) systems to facilitate sales transactions, oversee inventory levels, and generate comprehensive reports.• Analyze sales data using spreadsheet software (e.g., Microsoft Excel, Google Sheets) to discern trends, monitor performance metrics, and make well-informed decisions.• Exhibit a deep understanding of e-commerce and online retail strategies, optimizing product listings, managing e-commerce platforms, and orchestrating digital marketing strategies to enhance online sales.• Employ Customer Relationship Management (CRM) systems to foster customer relationships, monitor interactions, and derive insights for tailored marketing and sales strategies.• Maintain expertise in inventory management software, ensuring optimal stock levels, streamlined replenishment, and punctual product delivery to retail partners.• Comprehension of visual merchandising principles to design captivating product displays within retail spaces. Utilize knowledge of color theory, spatial arrangement, and visual storytelling to captivate customers.• Skillfully use retail analytics tools and software to conduct comprehensive analyses of sales performance, market trends, and customer behavior, empowering data-driven decision-making.• Technical troubleshooting skills to address and rectify issues related to sales systems.• Sourcing, screening and hiring the best assets to the company.• Responsible for training, delivering masterclasses and brand awareness all over the country and internationally in new retail spaces, helping Vyrao’s growth and expansion. Show less

• Demonstrate effective communication skills, listen to the customer, ask questions, investigate preferences and make the experience interactive (tailored customer experience)• Knowledge & skills Trainer, helping people improve and deliver best results (KPIs improvement plans and CRM training). • Supporting Management on recruitment days, finding best fit for vacancies.• Perform professional and appropriate makeup applications to achieve the look • Give great internal customer… Show more • Demonstrate effective communication skills, listen to the customer, ask questions, investigate preferences and make the experience interactive (tailored customer experience)• Knowledge & skills Trainer, helping people improve and deliver best results (KPIs improvement plans and CRM training). • Supporting Management on recruitment days, finding best fit for vacancies.• Perform professional and appropriate makeup applications to achieve the look • Give great internal customer service and develop good working relationships with colleagues.• Process transactions, exchanges and refunds efficiently • From time to time supervise the floor.• Looking after the social media account, creating content and interacting with the audience. Show less

· Strong knowledge of visual merchandising throughout sales· Working with Area VMs on setting up and opening a new store (Covent Garden pop-up store) · Use of commercial reports to help making decisions on floor moves (push sales) · Use of different equipment to build and enhance outfit walls· Making sure the store always looks great.

I moved to Superdry Milan Arese for few months to help supporting the Store Manager and the team. During this time I used my initiative to enhance the visual side of the store, display windows, push sales and maximise the quality and style of the garments. Due to my experience, I was also able to train new starters to follow our standards and to achieve new goals. It was very interesting to see how fashion trends and customer interests vary from a country to another. As a result this journey… Show more I moved to Superdry Milan Arese for few months to help supporting the Store Manager and the team. During this time I used my initiative to enhance the visual side of the store, display windows, push sales and maximise the quality and style of the garments. Due to my experience, I was also able to train new starters to follow our standards and to achieve new goals. It was very interesting to see how fashion trends and customer interests vary from a country to another. As a result this journey definitely strengthen my skills and opened my eyes on several aspects. Show less

· Looking after the daily activities of the sales assistant, communicating best sellers/collections· Making them aware of latest news from senior management or from the company· Engaging and keeping sales assistants motivated during the day to achieve goals· Checking stock densities on the floor throughout the day· Leading by example showing to the team my enthusiasm and great customer service· Increased understanding of the brand and company policies· Organise staff… Show more · Looking after the daily activities of the sales assistant, communicating best sellers/collections· Making them aware of latest news from senior management or from the company· Engaging and keeping sales assistants motivated during the day to achieve goals· Checking stock densities on the floor throughout the day· Leading by example showing to the team my enthusiasm and great customer service· Increased understanding of the brand and company policies· Organise staff members rotas making sure that everybody's hours are correct and properly recorded· Help the HR Department on Recruiting Days to hire the best assets to the company. Show less

· Sales operations, with stockroom tasks (Replenishment, stocking up, overstocking)· Good product knowledge all over the floors (Menswear & Womenswear)· Process transactions (by cash and by all types of credit/debt cards), exchanges and refunds· From time to time supervise the floors, move the team between different sections every hour