Thomas R. Email & Phone Number

London, GB

London Area, United Kingdom

• Communicate with clients to clarify visual requirements
• Read scripts to ascertain the materials and look required, considering budget implications and identifying areas where research is required
• Produce and sketch design ideas for hairstyles and make-up
• Ensure continuity in hair and make-up, liaising with other members of the design team to ensure the overall look/effect is consistent and coherent
• Demonstrate and implement a practical understanding of lighting, the… Show more
• Demonstrate and implement a practical understanding of lighting, the photographic process, colours and the impact of special effects/make-up processes on the skin

London, England, United Kingdom

• Lead a high-performing sales team, providing guidance, coaching, and motivation to achieve sales targets and deliver exceptional customer service while overseeing and managing two concession stores situated within.
• Proficiency in Point of Sale (POS) systems to facilitate sales transactions, oversee inventory levels, and generate comprehensive reports.
• Analyze sales data using spreadsheet software (e.g., Microsoft Excel, Google Sheets) to discern… Show more
• Analyze sales data using spreadsheet software (e.g., Microsoft Excel, Google Sheets) to discern trends, monitor performance metrics, and make well-informed decisions.
• Exhibit a deep understanding of e-commerce and online retail strategies, optimizing product listings, managing e-commerce platforms, and orchestrating digital marketing strategies to enhance online sales.
• Employ Customer Relationship Management (CRM) systems to foster customer relationships, monitor interactions, and derive insights for tailored marketing and sales strategies.

London, England, United Kingdom

• Demonstrate effective communication skills, listen to the customer, ask questions, investigate preferences and make the experience interactive (tailored customer experience)
• Knowledge & skills Trainer, helping people improve and deliver best results (KPIs improvement plans and CRM training).
• Supporting Management on recruitment days, finding best fit for vacancies.
• Perform professional and appropriate makeup applications to achieve the look
• Give great internal customer… Show more
• Give great internal customer service and develop good working relationships with colleagues.

London, United Kingdom

· Strong knowledge of visual merchandising throughout sales· Working with Area VMs on setting up and opening a new store (Covent Garden pop-up store) · Use of commercial reports to help making decisions on floor moves (push sales) · Use of different equipment to build and enhance outfit walls· Making sure the store always looks great.

Milan Area, Italy

I moved to Superdry Milan Arese for few months to help supporting the Store Manager and the team. During this time I used my initiative to enhance the visual side of the store, display windows, push sales and maximise the quality and style of the garments. Due to my experience, I was also able to train new starters to follow our standards and to achieve.

London, United Kingdom

· Looking after the daily activities of the sales assistant, communicating best sellers/collections· Making them aware of latest news from senior management or from the company· Engaging and keeping sales assistants motivated during the day to achieve goals· Checking stock densities on the floor throughout the day· Leading by example showing to the team my.

London, United Kingdom

· Sales operations, with stockroom tasks (Replenishment, stocking up, overstocking)· Good product knowledge all over the floors (Menswear & Womenswear)· Process transactions (by cash and by all types of credit/debt cards), exchanges and refunds· From time to time supervise the floors, move the team between different sections every hour