Thomas Ryan Email & Phone Number

Manchester, England, United Kingdom

Manchester, United Kingdom

In addition to the District role:Delivery of Training courses to all New starters and trainees alike, District and Area managers. leasing with shop managers across the Area (125 shops) and district managers to ensure the highest standards are maintained. Assisting with all aspects of training and managing training to ensure the highest standards are.

Started as a Saturday cashier while at university, was offered a position equivalent to the graduate positions I was applying for and progressed from there. Progressed from relief manager, to a Grade1 manager, then staffing manager and finally given a Cluster Manager role.As Promotions manager, directly increased FOBT profits across the district.Increased.

Manchester Area, United Kingdom

Insuring the compliant and effective training, development and coaching of staff across the district.Insuring staff turnover was kept to an acceptable level through effective employee engagement.Leading a team of 25 managers, finding issues and resolving them in a timely and effective manner.

• CLUSTER MANAGEROBJECTIVE OF THE ROLETo achieve all targets and objectives agreed with the District Manager. To maximise the delivery of customer service and the Principals of HOME, to manage the Branches and staff.
• Staffing of the LBO’s within the cluster
• allocation of holidays and days off in order to maintain the effective running of the business
• Setting targets for staff
• PNL control
• Prepare and review business plans for all key areas in own and satellite branches