Thomas Ryan
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Thomas Ryan Email & Phone Number

First Assistant Commissioner, Organisational Transformation Group, Australian Electoral Commission at Australian Electoral Commission
Location: Greater Brisbane Area, Australia, Australia 13 work roles 2 schools
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Role
First Assistant Commissioner, Organisational Transformation Group, Australian Electoral Commission
Location
Greater Brisbane Area, Australia, Australia
Company size

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Quick answer

Thomas Ryan is listed as First Assistant Commissioner, Organisational Transformation Group, Australian Electoral Commission at Australian Electoral Commission, a company with 654 employees, based in Greater Brisbane Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Thomas Ryan.

Thomas Ryan previously worked as First Assistant Commissioner, Organisational Transformation Group at Australian Electoral Commission and Australian Electoral Officer and State Manager for Queensland at Australian Electoral Commission. Thomas Ryan holds Bachelor Of Business, Human Resource Practices from University Of Southern Queensland.

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Australian Electoral Commission

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Profile bio

About Thomas Ryan

Senior public service executive with 15 years of SES experience. I specialise in delivering contemporary client services and organisational change in complex and dynamic environments. I have led both operational and strategy areas in highly regulated and heavily scrutinised environments. I build and maintain integrated services and programs characterised by trusted, constructive relationships with executive teams, line areas, government agencies and Ministers’ offices. My experience includes stewardship of operational service delivery, technology project and program management, strategy design and implementation, and governance and assurance.I effectively balance precision with pace and have excellent conceptual, analytical, problem solving, and organisational skills, with qualifications in Human Resource Management. I am a flexible, results-oriented team player with excellent communication and interpersonal skills.My leadership style is based on the foundation of collaboration, teamwork, continuous improvement and learning and leaning in to respond and adapt to challenges and opportunities. I surround myself with great people to deliver outcomes of real value, while focusing on developing their capability and leadership potential. Major career outcomes:1 Senior lead and SRO of the Australian Electoral Commission (AEC) ICT Modernisation program: establishing a fit for purpose Modernisation branch during Covid, successfully navigating the Department of Finance ICT investment process, and building productive and sustainable relationships with central agencies, key stakeholders, vendors and Ministers’ offices.2 Successfully led 20,000 people at two federal elections – Australia’s largest peacetime logistical event. Preparation and execution subject to unknown dates and immutable timeframes, a prescriptive legislative environment, and is characterised by significant mobilisation effort and delivery of services at scale through strategic partners.3 Led implementation of contemporary service delivery at the Australian Taxation Office (ATO) including outsourcing, outbound dialling technology, e-platforms in the federal court system, and behavioural-based correspondence (letters, email and SMS).4 Reinvented the ATO’s debt collection practices including the International Monetary Fund recognised GFC response, protecting billions in revenue and assisting 200,000 small businesses. Key outcomes included double digit improvements in efficiency and effectiveness, increased staff engagement, and improved collections of $3B.

Listed skills include Change Management, Stakeholder Management, Strategic Planning, Leadership, and 22 others.

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Thomas Ryan's current company

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Australian Electoral Commission
Australian Electoral Commission
First Assistant Commissioner, Organisational Transformation Group, Australian Electoral Commission
australia
Website
Employees
654
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13 roles · 32 years

Thomas Ryan work experience

A career timeline built from the work history available for this profile.

First Assistant Commissioner, Organisational Transformation Group

Current

Brisbane, Queensland, Australia

I am accountable for transforming the AEC’s culture, organisational performance and technology through Program Indigo, a government funded initiative over seven years. Program Indigo is about providing an agile technology platform to transform how the AEC delivers electoral services to citizens, improves the staff experience, and ensures the ongoing.

Aug 2020 - Present

Australian Electoral Officer And State Manager For Queensland

Brisbane, Australia

As State Manager and a member of the AEC’s executive management team, I am responsible for the implementation of an operational reform agenda within Queensland and for the overall leadership and management of the AEC in the State. I also maintain the quality and integrity of electoral processes in Queensland, represent the Commission in a wide range of.

Oct 2015 - Aug 2020

Assistant Commissioner, Ato Corporate, External Relations And Conformance

Brisbane, Australia

Manage the ATO's relationship with external scrutineers including the Inspector-General of Taxation, Australian National Audit Office and the Ombudsman. Lead the ATO's Consultation arrangements including managing governance of its tax and superannuation stewardship committees, external consultative practices and building and maintaining strategic.

Jul 2015 - Oct 2015

Assistant Commissioner, Service Delivery, Risk, Analytics And Strategy

Brisbane, Australia

Oversee all functions supporting strategy, risk assessment and frameworks, analytics, research and analysis, and external stakeholder relations for branch of 1,800 Debt Management staff. Lead transformation of the ATO’s payment and debt risk management framework.Shaping the ATO’s debt management function through use of Behavioural Insights, intelligence.

Feb 2014 - Jul 2015

Assistant Commissioner, Service Delivery, Firmer Action

Brisbane, Australia

Provide strategic leadership to 700 employees across five operational outbound and inbound sites in the areas of firmer action (garnishee notices, statutory demands and director penalty notices) and legal recovery actions (claims, summonses, wind-up applications and creditors petitions). Six senior leader direct reports with an annual budget of $42.

Mar 2010 - Feb 2014

Assistant Commissioner, Ato Corporate, Internal Governance

Brisbane, Australia

Reinventing corporate internal governance including the annual report, corporate plan, ATO executive committees, enterprise risk and intelligence and organisational performance reporting.

Jul 2013 - Sep 2013

Assistant Commissioner, Operations, Risk And Information Management

Brisbane, Australia

  • Lead a team of 15 senior managers (some 150 staff in total), providing service, design and strategy to operational business delivery across 22 sites (2,000 staff) in key areas including:
  • Finance and budget management
  • Workforce capability, implementation and strategic business planning
  • Corporate community programs
  • Governance and assurance
  • Reporting and analysis
Jul 2008 - Mar 2010

Senior Director, Strategic Communications And Issues Management

Brisbane, Australia

Develop and lead a strategic communication and issues management capability to promote the business line identify through a communications framework covering a broad range of activities, programs and channels. Develop and maintain effective relationships with key clients and stakeholders and prepare and review issues management and stakeholder engagement.

Mar 2006 - Jul 2008

Campaigns Operational Director

Brisbane, Australia

Lead eight team leaders responsible for seven teams across two sites (120 staff – Darwin and Townsville), engaged in operational work to achieve business objectives and high quality performance.

2005 - 2006 ~1 yr

Executive Advisor To Assistant Commissioner, Operations

Brisbane, Australia

Manage the office of the Assistant Commissioner including executive correspondence and preparation of briefings and letters for senior management.

2003 - 2005 ~2 yrs

Customer Service Team Leader

London, United Kingdom

Customer Service officer / Team Leader / HR Coordinator (performance and training and development).

Oct 1999 - Sep 2002

Manager (And Various Customer Service Sales Roles Prior)

Coles Myer

Toowoomba And Toowong

Merchandise and sales / Manager in training / Store Manager

1994 - 1999 ~5 yrs
Team & coworkers

Colleagues at Australian Electoral Commission

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2 education records

Thomas Ryan education

Bachelor Of Business, Human Resource Practices

Activities and Societies: Coles Myer Management Scholarship; University Sports Scholarship - VolleyballAward for best research project and.

Education record

Harristown State High School Toowoomba
FAQ

Frequently asked questions about Thomas Ryan

Quick answers generated from the profile data available on this page.

What company does Thomas Ryan work for?

Thomas Ryan works for Australian Electoral Commission.

What is Thomas Ryan's role at Australian Electoral Commission?

Thomas Ryan is listed as First Assistant Commissioner, Organisational Transformation Group, Australian Electoral Commission at Australian Electoral Commission.

Where is Thomas Ryan based?

Thomas Ryan is based in Greater Brisbane Area, Australia, Australia while working with Australian Electoral Commission.

What companies has Thomas Ryan worked for?

Thomas Ryan has worked for Australian Electoral Commission, Australian Taxation Office, Arcadia Group Ltd, and Coles Myer.

Who are Thomas Ryan's colleagues at Australian Electoral Commission?

Thomas Ryan's colleagues at Australian Electoral Commission include Keith Eaton, Anneri Botha, Mitch Hanigan, Mohammad Islam, and Nicole Thomson.

How can I contact Thomas Ryan?

You can use AeroLeads to view verified contact signals for Thomas Ryan at Australian Electoral Commission, including work email, phone, and LinkedIn data when available.

What schools did Thomas Ryan attend?

Thomas Ryan holds Bachelor Of Business, Human Resource Practices from University Of Southern Queensland.

What skills is Thomas Ryan known for?

Thomas Ryan is listed with skills including Change Management, Stakeholder Management, Strategic Planning, Leadership, Governance, Project Management, Risk Management, and Strategy.

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