Thomas Combs Email & Phone Number

Charlotte, NC, US

• Full-time contract for Blue Cross Blue Shield of South Carolina's Hybrid Cloud team, working on maintaining and updating a large multi-customer mainframe solution.
• Deployed multiple servers for clients, and updated LPARs to z/VM 7.3 Architecture.
• Monitored and administered system performance/security with RACF and Grafana.
• Refreshed REXX code to streamline automation. Resolved tickets using CICS, Azure, and ServiceNow.
• Updated internal documentation via Wiski using Visual Studio Code and Github.

Westlake, Texas, US

• Worked on updating and maintaining a multi-sysplex z15 mainframe & LinuxONE servers in a risk-adverse financial environment, with a focus on z/VM, Linux on Z, and Disaster Recovery via GDPS.
• Extensive training on the IBM mainframe from mentors, including the use of JCL, JES2, TSO/ISPF, RACF/TSS, SDSF, REXX/COBOL, DB2, CICS, and other z/OS languages and applications.
• Participated in software updates using Red Hat Satellite and SMP/E.
• Assisted in a sysplex migration and decommission adhering to Agile practices by modification of TCP/IP and creating and modifying hosts, leveraging IBM Support resources and documentation as needed.
• Experience with Tivoli OMEGAMON management, Remedy/SmartIT ticketing software, and SharePoint. Daily usage of Microsoft Word, Excel, Powerpoint, Teams, and Outlook. Weekly usage of Tableau.

• Worked as a volunteer performing maintenance and troubleshooting on multiple Windows, Apple, and Android devices, hardware and software, within a custom-built network on an on-call basis.
• Created documentation related to the skill levels of individuals for relevant devices.
• Provided cost/benefit analyses and input on future technological purchases.

Hook, Hampshire, GB

• Data Entry and Fact Checking role for a government contractor working under the Affordable Care Act (ACA).
• Role utilized multiple database structures, moving data from state to federal areas, under secure standard operating procedures and guidelines.