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Thomas Jacobs Email & Phone Number
Customer Sales and Service Representative-Hybrid
at
AT&T
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Sales and Service Representative-Hybrid
Location
Greeneville, Tennessee, United States
Who is Thomas Jacobs? Overview
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Quick answer
Thomas Jacobs is listed as Customer Sales and Service Representative-Hybrid at AT&T, based in Greeneville, Tennessee, United States. AeroLeads shows a matched LinkedIn profile for Thomas Jacobs.
Thomas Jacobs previously worked as Purchasing Coordinator at Verizon Wireless and Technician Baseline Testing at Verizon. Thomas Jacobs holds Associate Of Arts - Aa, Economics from College Of San Mateo.
Company email context
Email format at AT&T
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AT&T
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Profile bio
About Thomas Jacobs
With extensive experience working with internal and external customers, I am a seasoned professional in the wireless industry. As a purchasing coordinator at Verizon Wireless, I have negotiated contracts with vendors, suppliers, and distributors, ensuring quality, efficiency, and cost-effectiveness for the company. I have contributed to multiple projects that have enhanced the network performance, customer satisfaction, and profitability of Verizon Wireless. I am passionate about a positive and effective customer service experience. I value teamwork, collaboration, and continuous self improvement, and I seek to leverage my expertise and skills in wireless purchasing and customer service and network support roles to benefit the organization. My loyalty and pride in striving to do my best every day is the exception in todays work environment.
Current workplace
Thomas Jacobs's current company
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5 roles
Thomas Jacobs work experience
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Purchasing Coordinator
Feb 1997 - Mar 2024
Technician Baseline Testing
• Collected raw data and performed assessment of key. competitors different mobile technologies using a specialized mobile collection platform.• Generated plots and reports of collected data used for national coverage reporting and competitive advertising validation.• Gathered and processed detailed specialized data to assist Internal Performance Engineers with optimizing networks. • Resolved customer complaints using Data Pro and Call Detail Records reports.• Train new hires in use of testing platform and reporting tools.
Jun 2006 - Sep 2016
Customer Service Representative
• Received and processed Customer Calls for equipment, complaints and billing.• Managed customer accounts optimizing for savings.• Generated sales and contract extensions and maintained customer loyalty levels.• As team knowledge Special Point of Contact, perform one on one training of call handling.
Feb 1996 - Jun 2006
Tech Support
• Resolved customer equipment and call connection. issues using Lucent, Motorola and Nextel networks.• Monitored and escalated network issues to Network Operations Center.• Completed detailed reports of outages, causes and their resolution.• Trained new Tech Support personnel in primary job functions, Lucent, Nortel and Motorola switch interfaces.
Apr 2000 - Apr 2004
1 education record
Thomas Jacobs education
FAQ
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Quick answers generated from the profile data available on this page.
What company does Thomas Jacobs work for?
Thomas Jacobs works for AT&T.
What is Thomas Jacobs's role at AT&T?
Thomas Jacobs is listed as Customer Sales and Service Representative-Hybrid at AT&T.
Where is Thomas Jacobs based?
Thomas Jacobs is based in Greeneville, Tennessee, United States while working with AT&T.
What companies has Thomas Jacobs worked for?
Thomas Jacobs has worked for At&T, Verizon Wireless, and Verizon.
How can I contact Thomas Jacobs?
You can use AeroLeads to view verified contact signals for Thomas Jacobs at AT&T, including work email, phone, and LinkedIn data when available.
What schools did Thomas Jacobs attend?
Thomas Jacobs holds Associate Of Arts - Aa, Economics from College Of San Mateo.
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