Thomas Scholar Email & Phone Number

Scottsdale, Az

Directs and oversees the IT department and personnel. Plans and manages the hardware & software of all technology systems and servers to allow for 24x7 operations. Proficient in database and software programming including MS SQL Server, MS Access, Advanced MS Excel, HTML, Crystal Report Writer, SSRS & Yardi scripting, etc. Handle advanced escalations for help desk ticket process.• Automated custom financial report package process cutting delivery time by 80% while eliminating opportunities for error. • Developed an integration layer between Yardi and Paychex that tracks and allocates bonuses based on employee performance measures. • Implemented RENTCafe, Orion Business Intelligence, eDoc online leasing, and various non-Yardi product roll outs.

Supervise and assist IT technicians to troubleshoot, manage and maintain servers including MS Servers, MS Exchange, Backup, VPN, web & FTP server; Networks including managed switches, phone system, cabling, routers, Wi-Fi, firewall hardware, and network devices; client workstation and laptops in domain and workgroup networks including troubleshooting and repairing various forms of software and hardware problems in mixed environment. • Programs in VB, VBA, Advanced MS Excel, HTML, Yardi scripting, etc. Advanced Yardi programming including front end and back end architecture, database schema, report scripting, 3rd party integration, YSR, Custom Analytics, ETL, data mining and importing, etc. • Uses basic accounting (GL, budgeting, financial reporting, etc.) knowledge to produce and modify reports in Yardi, Access and Excel, etc. Evaluates and analyzes processes to develop improved methods for reporting and tracking property management related activities.

Scottsdale, Az

Sets up and maintains user access on Microsoft network via Active Directory including email accounts, distribution lists, security levels and accesses. Sets up, manages and maintains intranet access for intra-office communication, employee portal and phone system. • Troubleshoot and support network hardware and software and mobile devices and computers.• Update Systems training and documentation material to include Manuals, Guides and worksheets simultaneously with product updates or new product roll out.• Liaise between users, operations, contractors and development personnel in the areas of technology systems design, modifications, trouble shooting, and system setup.

Phoenix, Arizona Area

• Corporate Officeo IT Managero Tech Support• University Towers Apartments, Tempe, AZo Office Assistant / Leasing Agento Maintenance Tech