Thomas Schwall Email & Phone Number

Oversees the workflow, shipping, receiving, and loading of all product while ensuring proper handling procedures at all timesEnsures financial obligation of our shift is followed completely including: throughput, KPI's, activity reporting, and all labor management control measure Maintains a strong daily presence by being on the floor at least 70% of working time with up 100 associates working at onceLeads by example, setting the pace for all associates to follow, supports all safety programsCommunicates appropriate information with all team members and upper management while maintaining high levels of consistent accountability with all key business activityDelegates, assigns, and coordinates proper workflow to assure that deadlines (book-outs) are being meet during entire shift while continuing to motivate and keep positive work environment under stressful situations and conditionsProvide consistent coaching, counseling, and feedback to team members and upper management so to demonstrate a commitment to continuous quality improvementStrong team player, contributing to the company by supporting all department objectives, working minimum of 45 work week while standing, walking, lifting and operating facility required equipmentUtilization of all company systems: KRONOS, WIMS, VoCollect, email, and voicemail. Offering continuous improvement plan for all operating systems so to streamline and make each much more user friendlyAttend all weekly production meeting with OPS MGR, all quarterly meetings with VP's and Directors, and all Safety Committee meeting to decrease company accident/injuries by 40% in one yearProactive attitude to ensure the integrity of all work locations are maintained throughout all three shifts including but not limited to sanitation, pick location, area cleanliness, and all appropriate safety concernsConduct weekly start-up meeting with selection staff to ensure proper techniques, assignments.

Coordinate labor resources (Union environment) so that all machines and/or job responsibilities have adequate teams of associates to produce mail in a cost effective manner that supports mailing deadlines and equal shift workloadReview shift production performance with Shift Manager while recommending improvements in production performance including the reduction of product shortages and cost reductionEnsure compliance of all produced packages to meet company standards (QA/QC)Coordinate and execute training and cross-training programs for associates on proper work and safe lifting techniques to meet company efficiency standards in a safe mannerCommunicate job performance standards to associates and hold them accountable, provide timely and consistent feedback, coach and motivate associates to exceed expectations and set personal goalsMember of department that achieved 99% on-time delivery, company cost reduction metric, and reached plant required goals for machine/product output Safety committee member, Lean Team member (5 S's)

Staff, train, evaluate, develop, and create team-building exercises for office staff within Customer Support Dept.Hire, train, develop, and motivate company drivers for Scheduling and Logistics Dept.Ensure adherence to company and DOT transportation standards, efficiencies and regulatory requirements by company drivers Manage drivers' service stop schedule and hours worked for department budget complianceEstablish and maintain positive customer relationships, resolve customer issues, and up-sell new services Serve as liaison between customers/clients and Sales and Marketing DepartmentsManage/maintain billing statements and reconcile invoices for services provided Provide estimates, service quotes, conduct new business development, and maintain complete office mgmt duties

Utilize production forecasts and warehouse schedules to insure appropriate staffing levels are maintained to meet production requirements while implementing cost reduction standards Establish and maintain budgets for production supplies and equipment necessary to sustain de-manufacturing process Oversee material flow to balance first-in-first-out processing while maintaining OSHA and DEP regulations Communicate team performance against established goals; ensure supplies are ordered efficiently Coordinate material flow from three different departments to balance FIFO processEnsure all facility personnel and company drivers operate within OSHA safety regulations Perform weekly facility audits to insure company compliance and strict safety guidelinesMember of company ISO 14001and EH&S committee Managed all outgoing shipment for compliance with Federal DOT and international oversees shipping guidelines

Operational, Selling, Merchandising, and team Management Leader Hire, train, motivate, and facilitate the appropriate benchmark, selling behaviors, and team level sellingInstrumental in creating a positive, high quality work environment that is the foundation for successEnsure that inventory is controlled, marketing business is well managed, and all other operations in your store run smoothly while following strict in-store company wide guidelines Attend to all customer complaints, needs, and concerns in timely manner while following thru with District and Regional Managers daily and weeklyResponsible for day-to-day HR management, scheduling, and proper bank deposit procedures

Accountable for all company assets; associates, merchandise, customers, and all other company propertyResponsible for staff member rallies (toolbox talks) related to Loss Prevention topicsRequired to staff, train, and develop entire safety (LP dept) employees ensuring company policies are strictly adhered tooWorking with local police dept, store mgmt, district mgmt, and special investigators for large level incidents Develop merchandising standards as to not restricting the efforts of the LP teamTook active steps to ensure a clean well-organized work environment at all timesRequired to work long hours, extra weekends, and off-shifts at any time to complete the case being conducted