Thomas Seiger Email & Phone Number

Gainesville, Fl, Us

United States

Nashville, Tennessee, United States

• Serve as a lead and assist the manager in overseeing the activities of the Associate Provider Data Analyst and Provider Data Analyst.• Ensure accurate, timely maintenance of critical provider information in nH Coordinate and provider databases.• Synchronize data among multiple databases and application of business rules as they apply to each database.• Complete ad hoc data pulls and QA checks to ensure a high degree of data integrity.• Oversee all aspects of provider load/audit, troubleshooting, and all aspects of the provider tables.• Serve as a liaison between all functional areas to resolve provider enrollment issues and ensure uniform and consistent data and data flow.• Utilize SQL to develop various reports relating to provider data and audits.• Review data for deficiencies or errors, correct any incompatibilities and check output.• Serve as Lead in the department in problem identification, analysis, and resolution for multiple system provider database issues.• Participate in system testing and analysis in support of new functionality, new system processes, and business rules changes.• Collaborate with Provider Data Analyst and Provider Data Specialists to correct provider records as needed.• Work with analytics staff to correct duplicate provider records.• Perform other duties and responsibilities as required, assigned, or requested.

Gainesville, Florida Area

• Interacts with stakeholders to ascertain needs and develop reporting solutions.• Creates and distributes custom reports using SQL query language Crystal Reports and SAP BI Server. • Deploys database change scripts provided by third party vendors. • Exhibits critical thinking abilities and applies them for continuous improvement of services.• Demonstrates ability to think creatively, identify and make recommendations. • Consistently demonstrates initiative and skills in planning and organizing work. Demonstrates ability to prioritize workload and ensures that all projects are completed by deadlines. • Implements and maintains database security (creates and maintains users and roles, assigns privileges) for all database software. • Assists management with growth and capacity planning. • Creates documentation on various processes and support manuals to assist the team members and to perform a knowledge transfer.

Stuart, Florida

Primary Responsibilities:• Both personal and company adoption of latest technical solutions related to use of cloud services and remote support tools.• Engaging in customer advocacy, customer relationship building, and follow-up to sales on existing accounts.• Assist in developing and improving framework for company customer support structure. • Troubleshoot issue related to networks, wifi access, firewalls, sip phone systems and a wide variety of hardware and software issues. • Hands on assistance with IT support center issue resolution when needed.

Pharmacy

Provide professional system support/data support/analysis in the vital areas across hospital pharmacy. Primary Responsibilities:• Data analysis and report writing for clinical and financial concerns having to do with pharmacy. • Oversight of all pharmacy system including SAP Crystal Server, MS SQL databases, Oracle databases, multiple workstations, printers and various drug dispensing devices.• Management of all system and application software upgrades and patches for pharmacy systems.• Monitor and report all controlled substance usage for compliance with government and hospital policies. • Assist Director in management of pharmacy inventory control and cost savings.• Oversee all pharmacy application security and data storage processes to ensure compliance with government and hospital policies.

Customer Service

Primary Responsibilities:• Fulfilled a range of responsibilities as an account manager, engaging in customer advocacy, customer relationship building, and follow-up sales on existing accounts. • Designed and Implemented training tools for on line and on site software implementation. • Document and escalate issue resolution to software development.• Active participation call in center IT desktop support.• Develop and designed/distribute call center reports for volume.• Call center employee scheduling and over-site.

Ne Usa,

Primary Responsibilities:• Executed a broad spectrum of functions related to account management and sales operations in medical software industry. • Implemented and trained ED doctors, nurses and office staff after software sales. • Programed clinical customizations for site preferences.• Management of offsite employees for medical billing service.• Managed after hour calls for electronic medical records product. • Direct participation in IT call center, all response levels.

Health/Health Care Administration/Management

Health Care Administration

High School Diploma, General Studies

General Education