MARKETING EXECUTIVE- Spearheaded all marketing channels across the company including social media, website management, print marketing, email marketing and search engine marketing. - Organised and launched new logo, website, marketing materials and office fit out as part of revamped face lift for the company. - Initiated change of CRM system and provided training and support to agents and administration team. - Managed and increased social media presence on Facebook, Instagram… Show more MARKETING EXECUTIVE- Spearheaded all marketing channels across the company including social media, website management, print marketing, email marketing and search engine marketing. - Organised and launched new logo, website, marketing materials and office fit out as part of revamped face lift for the company. - Initiated change of CRM system and provided training and support to agents and administration team. - Managed and increased social media presence on Facebook, Instagram, LinkedIn, YouTube and Google. - Designed and executed email marketing campaigns and property campaigns through CRM system. - Created and ordered print media including weekly company letter box drops and office branding materials. - Analysed customer research, market conditions, and competitor data and reported relevant findings to management. - Actively searched for and recommended new technology and software to help improve the company's efficiency. Examples included Rita AI and Vault RE CRM system. SALES COORDINATOR - Liaised regularly with clients, vendors, solicitors and external suppliers in order to build and maintain positive relationships. - Created and coordinated full marketing campaigns for properties, which included social media, email marketing, signboards, print media and copy writing. - Managed and maintained CRM database consisting of 30,000 contacts and 5,000 properties. - Assisting agents with day-to-day administrative tasks such as data entry, preparing appraisals, calendar organisation and social media support. Show less

MARKETING SPECIALIST - Spearheaded all company marketing channels including website, social media, email marketing and print marketing. - Created and distributed all electronic mail to CRM database of 50,000 while increasing weekly engagement rates by 15% over two years. - Created and distributed monthly postal newsletter for 40,000 addresses. - Analysed key statistics from marketing campaigns including clicks, open rates, through plays and increased followings before created… Show more MARKETING SPECIALIST - Spearheaded all company marketing channels including website, social media, email marketing and print marketing. - Created and distributed all electronic mail to CRM database of 50,000 while increasing weekly engagement rates by 15% over two years. - Created and distributed monthly postal newsletter for 40,000 addresses. - Analysed key statistics from marketing campaigns including clicks, open rates, through plays and increased followings before created reports for Senior Management. - Increased Instagram following by 250% and Facebook page likes by 80% in two years. - Collaborated with Sales Team to increase awareness of agent’s social media platforms. INFORMATION TECHNOLOGY SPECIALIST - Point of contact for all technological issues. - Set up all new software and hardware for agents and administration team. - Managed and updated company CRM system on a day-to-day basis. - Introduced Google Forms for business data collection. - Initiated first virtual team meetings and introduced remote training sessions for staff. ADMINISTRATION - Daily management of excel database containing 40,000 postal addresses. - Recorded internal company training sessions and created agent videos using iMovie. - Inputted invoices into XERO. Show less

PROPERTY COORDINATOR- Uploaded new properties into CRM system, prepared listings for online portals, managed listings, created appraisals and arranged contracts. Communicated and liaised with solicitors, clients, agents and suppliers. - Provided day-to-day support to agents and administration team manager. Tasked included preparing appraisals, calendar management, arranging contracts, social media support and general IT assistance.

OPEN HOME ASSISTANT- Liaised with open home attendees. - Collected attendee data for entry into CRM system.