Thomas Serrano Email & Phone Number

New Britain, Connecticut, United States

Middlebury, Connecticut, United States

-Providing outcome-based solutions for our physician referral sources and existing patient population-Submitting new orders and monitoring their completion, from initiation to setup, while working closely with clinical, sales, and service departments-Preparing and analyzing the billing and setup paperwork for patient services-Working closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization-Recommending potential products or services to management by collecting patient information and analyzing customer needsand actively participate in the training of new customer service and sales personnel

Connecticut, United States

The Osher Lifelong Learning Institute (OLLI) at UConn Waterbury is part of a network of 125 institutes across the United States. OLLI at UConn offers non-credit courses, special lectures, and social events for adults 50 and over. Most activities occur on the UConn Waterbury campus. OLLI offers a 10-week fall and spring semester, and Winter/ Summer sessions in January and June.

99 E Main St, Waterbury, Ct 06702

− Schedule human subjects and be trained in CITI training in ethical treatment of human subjects− Attend weekly lab meetings as part of a team− Implement experimental protocols with human subjects and collect and code self-report,physiological, and observational data− Read journal articles and communicate ideas during journal club (during lab meetings)− Engage with human subjects and research team members via strong communication andinterpersonal skills− Participate in weekly supervision with faculty member and undergraduate team leader for researchprojects (typically during lab meetings).

Waterbury, Connecticut, United States

- Represent a creative, knowledgeable, and innovative Uconn student Employee cultivating a positive work environment- Serve as initial contact for department information via in-person, phone, and email - Provide meaningful service and support to Uconn students, faculty, staff, and community membersOrganize delivered letters and packages for faculty and staff within the mailroom

Willimantic, Connecticut, United States

136 W Main St, Waterbury, Ct 06702

− Processing membership and program transactions.− Assisting YMCA members, guests, and program participants while handling several taskssimultaneously.− Providing information about the YMCA membership and programs in a professional manner.− Developing relationships and effectively communicating and problem solving.− Keeping a positive attitude and professional appearance in contribution to a family friendly and safe environment.

Master'S Degree, General Psychology

Bachelor'S Degree, Psychological Science

Activities and Societies: National Society of Leadership and Success (NSLS)

Bachelor'S Degree, Psychology

High School Diploma

Education record