Thomas Shuttle Email & Phone Number

London, Gb

London, England, United Kingdom

At Booking.com, I am responsible for bringing insurance offerings to various different countries and markets. Working with our insurance partners, we offer peace of mind to travellers during their trip.I currently lead multiple products in different regions, taking into account different customer personas to unlock and maximise revenue potential and customer satisfaction.Through experimentation such as A/B testing, I have successfully grown and optimised products by continually reviewing customer feedback and using data to make informed product decisions.

London, United Kingdom

At Insurwave, I was responsible for working with our clients to understand their pain points and improve their internal processes through the development of our specialty insurance product. I held design and requirement workshops with key stakeholders to create product backlogs which align to our product goals and vision, creating a clear roadmap of value to our clients, from conception through to final delivery of the product.

London, United Kingdom

During my time at EY, I worked as a Product Owner as part of a 10 man development team for a Marine Insurance platform called Insurwave. My key responsibilities were:- Maintaining the product backlog - Design and requirements workshops with key stakeholders- Delivering a clear path of value for our clients- Producing support documentation and guides for internal use- Reporting to key stakeholders on sprint progress and feature development- Continuous client engagement to improve relationships and develop feedback into the product

Croydon, United Kingdom