I provide external property maintenance services to a diverse client base, including residential owners, NDIS participants and their caregivers, real estate agents, commercial organizations, and property management companies. I'm focused on growing the business through effective lead conversions, targeted marketing, referrals, and retaining existing clients by consistently delivering exceptional service, quality work, and reliability. To meet customer demand, I employ a flexible, casual team that adapts to varying workloads.

On a contract basis, I provide new franchisees with comprehensive business support during their initial weeks of ownership, covering operations, human resource management, industrial relations, marketing, and profit growth. I also assist existing franchisees looking to restructure and optimize their businesses.Leveraging over 30 years of corporate and franchisee experience, I work closely with market operations teams and maintain direct contact with support center teams. My focus is on implementing systems, embedding tools, and enhancing franchisees' knowledge to help them maximize their potential quickly and efficiently.

I successfully built a six-store Pizza Hut franchise network on the south side of Brisbane through a combination of acquisitions and new builds, encompassing all possible brand concepts, employing over 300 employees. In total I have operated 10 franchise outlets.I achieved consistent double-digit sales growth across all locations and improved profitability. By delivering outstanding results on the balanced scorecard, I earned Champions Club status (top 5%) for five consecutive years and was recognized as Franchisee of the Year for Queensland three times. Most recently taking one of them to the Number one store in Australia. I cultivated a high-performing management team, providing a clear pathway for staff development and skill advancement. I also developed an area manager to help oversee operations, allowing me to focus on broader strategic initiatives that benefited the market.I engaged with local community groups and customer segments, aligning business activities with their causes to enhance both their impact and my business’s reputation and customer base.I have trained numerous franchisees and company area managers within the QLD Market.