Thomas Smith Email & Phone Number

Victoria, British Columbia, Canada

* Strengthen sales with new and existing clients.* Ensure client needs are met and have a positive experience when coming into the branch.* Lead a team to consistently meet and exceed sales target goals.* Maintain a positive, safe, and healthy work environment.* Coach employees on improving sales techniques, train employees in the use of our systems and processes, and leverage individual strengths and skill sets to promote efficiency in the workplace.* Manage inventory levels, stock receiving, warehouse location maintenance, and customer orders.* Develop processes to streamline workflow and ensure safe work practices.* Merchandise and maintain the branch showroom.* Build and submit yearly budget requests for capital costs such as warehouse racking, equipment, showroom displays, renovations, and sales initiatives* Assist with sales, shipping, or receiving departments to cover staff vacation or sick days.

Victoria, British Columbia, Canada

* Built rapport and established new business with retail yards, commercial contractors, and manufacturers.* Generated detailed work orders to the production plant for custom moulding and lamination.* Processed purchase orders to vendors for materials required for manufacturing.* Communicated between the plant and clients to ensure orders were produced on time for client deadlines.* Managed inventory levels of items within stocking program.* Utilized market information to evolve stocking program to meet evolving client needs.

Victoria, British Columbia, Canada

* Provided efficient, friendly service and professional knowledge to clients.* Displayed exceptional product knowledge of all items within the store.* Managed all price changes, signage and labeling, and merchandising within the store.* Notified buyer of out of stock items that required ordering.* Maintained all aisles, displays, and shelves to ensure appropriate store cleanliness.* Multitasked effectively while handling large orders, in-store clients, phones, and store needs.* Displayed aptitude in all areas, quickly becoming an integral team member that other staff looked up to for assistance and leadership.

Victoria, British Columbia, Canada

* Took charge of all shipping of customer orders and receiving of product.* Tasked with stocking store shelves and bins.* Contacted customers by phone or email when orders were ready for pick up or delivery.* Routinely cleaned the warehouse and ensured stock levels were sufficiently high.* Operated sit-down forklift for transporting stock and for loading and unloading delivery trucks.* Took an active interest in developing product knowledge that would eventually assist with my transition into sales.