Thomas Smith Email & Phone Number

Remote - South East, Us

Remote - South East, Us

Pre-Sales Systems Engineer managing the technical aspects of the ExtraHop product sales process. Demonstrating the ExtraHop NDR platform to technical and non-technical audiences, at executive and/or technical levels, and at pre- and post-sales meetings. Leading architecture design discussions and recommending an appropriate combination of technologies for production deployment and overall security posture. Providing post-sales follow-up, technical training, and consulting to enterprises in the United States.

Remote - South East, Us

Remote - South East, Us

Remote - South East, Us

ExtraHop Networks, Inc. is an enterprise technology company headquartered in Seattle, Washington. ExtraHop sells network appliances that perform passive real-time analysis of wire data for security threat detection and performance troubleshooting.Post sales professional services. Field role working on-site and remote with new and existing customers to ensure they experience the best possible outcome from integrating ExtraHop into their operation.Analysis of customer's data center topology to determine best possible locations for network TAP and SPAN to deliver a strong data feed to the ExtraHop. Work with application and infrastructure stake holders to uncover customer's biggest needs for visibility and insight in their data center, providing L7 visibility into not only the north-south traffic but also the east-west corridor. Create robust dashboard reports and detailed transactional records within the ExtraHop platform by leveraging ExtraHop's built in metrics and writing new metrics using the JS trigger API.If you'd like to learn about employment opportunities at ExtraHop visit us at: https://www.extrahop.com/company/careers/ or ask me directly, always happy to brag about my awesome job and get you in touch with one of our exceptional recruiters.

Chattanooga, Tennessee Area

Sales Engineer | Solutions EngineerArdera is an IT consulting service and technology reseller specializing in data management planning and IT infrastructure. I worked closely with account executives, distributor partners, and vendors to determine, sell, and integrate an IT solution. Frequently integrated infrastructure solutions that include products by VMware, NetApp, Cisco, Amazon AWS, Brocade, Watchguard, Barracuda, Microsoft, and more.

Chattanooga, Tennessee Area

Providing Professional Services on behalf of technology OEMs to implement storage appliances in the Americas.

United States

NetApp Professional Services TeamNCIE (NetApp Certified Implementation Engineer - SAN Specialist - E-Series)NCSIE (NetApp Certified Storage Installation Engineer - ONTAP)SolidFire Installation and Deployment EngineerInstallation and configuration of ONTAP, E-Series, and SolidFire storage clusters and appliances in North America.

Chattanooga, Tennessee Area

Contract role with Zycron, INC. supporting VOLKSWAGEN Chattanooga Operations. Supporting the IT Infrastructure and Services organization in defining, documenting, supporting and validating processes necessary to maintain Chattanooga Help Desk Operations. Working with application teams, server teams, and business units to provide coordination services under the direction of the local ITP. Responsible for maintaining VW Chattanooga’s help desk and working with other partners 24X7 to ensure speedy resolution of requests. Specializes in delivering of first level support solutions for the production connected systems. Responsible for documenting the processes necessary to maintain such an environment and understanding the technology solutions that are used to support business processes. Working directly with other support teams and business process owners (and technology users) to identify and improve support delivery to the end users. Highly involved in supporting all defined facility processes and works to improve service delivery. Also responsible for review, logging, and maintenance of monitoring solutions designed to provide alerts in case of priority instances and reviewing preemptive warnings to avoid critical issues. Remaining prepared to identify and report on key performance indicators to assure availability of the production systems. Owns operative responsibility for manning, maintaining, and delivering phone support, in conjunction with the production control room, for all production equipment and, where necessary coordinating with internal resources and 3rd parties suppliers on VW’s behalf to reach a resolution under tight timelines.