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I am a high energy, highly motivated, and outgoing individual calling upon a majority of my work experience from the start-up culture of business. Aspiring Game Industry Producer with entry-level Project Management experience gained from two school Game Development projects. Previous experience working with customers from around the world, always seeking to provide the highest standard of support whenever possible. Working to gain more experience in the Game Industry and gain greater strengths and skills along the way. Highly Interested in working towards starting my own Development Studio within the near future.Specialties: Project Management.Project Planning.Communication skills (Person-to-person, Team-to-Team, Department-to-Department).Customer Service skills, aimed at providing the most positive experience at all times.Overseeing and Maintaining DocumentationTeam Leading, Building, and Motivating; helping to maintain a healthy team environment that works effectively and efficiently.Microsoft Word, Excel, Project, Visio, PowerPoint.Adobe Photoshop.Proficient at C++ and Java, Familiar with XML and Flash.Sales and MarketingCustomer SupportSocial Media Marketing
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Manager, Product IntegrationsFluxx Aug 2022 - PresentSan Francisco, California, Us -
Senior Solutions & Integration EngineerFluxx Aug 2020 - Nov 2022San Francisco, California, Us -
Solution EngineerFluxx Jan 2019 - Aug 2020San Francisco, California, Us -
Sr. Technical Project Manager / Business AnalystFluxx Aug 2014 - Jan 2019San Francisco, California, Us- Frontline Client facing interaction- Client centric project planning- Process Analysis and Translation- Implementation- Project Planning- Client and Product Support- Product Analysis- Usability and Scalability Analysis- Client training on-sight and remote- Troubleshooting -
Customer Support LeadFluxx Apr 2013 - Aug 2014San Francisco, California, Us* Provides front-line communications for a multitude of clients around the world.* Help to assess and troubleshoot client issues, and deliver bugs to developers to be squashed.* Priority analysis on items that require to be escalated in a timely fashion against others (ticket triage).* Training of end-users from around the world on how to fully utilize the product and it's functions.* Manage client needs and work towards designing items for their specific product to better improve their workflow.* Assure quality of the product through hands-on testing methods.* Provide internal support for other team-members ensuring they have an additional resource of information to call upon.* Team Workflow and Process development and implementation.* Product Analysis in assessing the product and how it's used by clients to find pain points, bottle necks, and all around working to improve it's use.* Scalability Analysis.* Team morale and culture promotion and emphasis. -
Project Director, FounderFifteenth Arrow Mar 2012 - Mar 2015
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Tasting Room AssociateWine Country Chocolates Sep 2012 - Oct 2013I have the following tasks in the Tasting Room in the Sonoma Plaza:* Worked individually and partnered selling a wide array of chocolate products.* Provided an experience for customers by educating them on chocolate and the company that produces them.* Maintained the tasting room to ensure it was clean, organized, and stocked when necessary.* Utilized interpersonal skills to sell products to an expansive demographic of customers from around the world.* Always seeking that customers leave both satisfied with their service, and happy with the experience they have had in the shop.* Temptation assurance.
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Founder And Community ManagerTsb-Community Jul 2008 - Jan 2013* Managed and facilitated game related community events (i.e. LANs) for 30+ members and growing.* Organized communication between members via different internet mediums (i.e. Steam Groups, Facebook, etc.)* Analyze and track members interest to provide the best possible experience at events.* Provide a welcoming and entertaining environment for all members and possible new members.
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Project ManagerSocial Butterfly Effect Mar 2012 - Jun 2012Santa Rosa, Ca, Us- Led a small team with a wide variety of skill sets- Organized and distributed tasks utilizing different platforms and tools including Google Apps and MavenLink CRM tool- Researched new and interesting approaches to utilizing social media to market businesses- Acted as a Project Manager, Sales Person, Office Manager, as well as providing Customer Care to a wide range of clients (Many hats were worn)- Sought to maintain and provide the vision that was requested by client to the utmost- Provided suggestions to clients on how to best utilize social media platforms for the most effective results -
Project Intern / ContractorSprout Dec 2009 - Mar 2010San Francisco, Ca, Us* Prepared outlines, graphs, and documentation for projects when necessary.* Communicated with several departments of the company.* Proactively sought out projects or duties whenever needed.* Familiarized with the SCRUM.. -
Quality Assurance / Customer Care Intern Team LeadSprout Jan 2008 - Oct 2008San Francisco, Ca, Us* Organized and maintained work flow for team of interns.* Communicated with several departments of the company* Assured work and time was properly managed and distributed* Sought to deliver excellent Customer Service at all times
Thomas Snider Skills
Thomas Snider Education Details
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Devry University, FremontGames And Simulation Programming -
Santa Rosa Junior CollegeViticulture And Oenology
Frequently Asked Questions about Thomas Snider
What company does Thomas Snider work for?
Thomas Snider works for Fluxx
What is Thomas Snider's role at the current company?
Thomas Snider's current role is Manager, Product Integrations.
What is Thomas Snider's email address?
Thomas Snider's email address is th****@****msn.com
What is Thomas Snider's direct phone number?
Thomas Snider's direct phone number is +151037*****
What schools did Thomas Snider attend?
Thomas Snider attended Devry University, Fremont, Santa Rosa Junior College.
What are some of Thomas Snider's interests?
Thomas Snider has interest in Writing, Story Development, Client Facing, Researching, Meeting New People, Networking, Cooking, Education, Music, Games.
What skills is Thomas Snider known for?
Thomas Snider has skills like People Oriented, Outgoing, Project Coordination, Photoshop, Project Management, Visio, Project Planning, Team Leadership, Microsoft Excel, Projects, Microsoft Word, Game Design.
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