Thomas Son Email & Phone Number

• Planning and execution of End-to-End User Acceptance Testing (E2E UAT)• E2E UAT of Microsoft websites for a wide array of products including Windows, Xbox, Office & others• E2E UAT of Microsoft Customer Support agent tools and contact channels including email, chat and online• Working with various teams to identify upcoming testing needs, schedule and effort required to maintain the quality of tools • Developing and building test cases and scenarios for upcoming product or service launches• Organize test sessions via leading Lync or in-person meetings• Document bugs, testing processes and training material• Lead triage, drive bug ownership and re-test bugs• Maintain a team SharePoint site with Operational process, current UAT and bug status• Create and deliver regular reporting on overall UAT / Launch status, blocking issues and identify any help needed

Redmond, Wa

• Communicated with multiple teams consisting of test, core and development in their respected fields to efficiently address concerns with progression in software.• Keen observation skills while thoroughly inspecting latest build of software for difficulties and any possibility of malfunction. • Composed detailed bug reports to be filed in database to accompany any new issues discovered and regressed older bug reports to verify they do not reoccur and have been addressed.• Completed wide range of test passes and cases dealing with matters such as TCR Violations and specific segments and operations of software. • Insured and maintained quality of software while advancing through major mile-stones such as Zero Bug Regression (ZBR), Release Candidate (RC), Certification (Cert), Release to Manufacture (RTM), Title Update Day 1 (TU1) • Upheld high standards and record keeping in a fast paced, demanding environment all while completing respective task in a timely fashion to meet deadlines

Greater Boston Area, Remote

• Worked with clients such as Dewalt to convert 2D blue prints and diagrams into 3D replicas and images• Rendered and created highly detailed models of real-life objects • Multi tasked various textures and lighting for 3D assets in assorted scenes • Interacted with clients to ensure effectiveness of delivered product

Greater Boston Area

• Developed military simulators and mods for the government through the use of various 3D software• Added or modified assets animations to exhibit specific behaviors• Created and adjusted textures, levels structure and designs as needed• Met with team members to establish and maintain good quality standards