Senior 401(K) Conversion Manager
- Implemented and managed a new product roll out of small/mid-market 401(k) (MEP) Multiple Employer Plans.- Managed an active case rotation of 30 plans worth a collective $50-150 Million of single-employer small/mid-market 401(k) transfer plans and new start-up retirement plan sales.- Performed at senior level and had advanced understanding of MEP master plan documents, plan provisions, platform features, record-keeping services and system capabilities, and payroll migration and… Show more - Implemented and managed a new product roll out of small/mid-market 401(k) (MEP) Multiple Employer Plans.- Managed an active case rotation of 30 plans worth a collective $50-150 Million of single-employer small/mid-market 401(k) transfer plans and new start-up retirement plan sales.- Performed at senior level and had advanced understanding of MEP master plan documents, plan provisions, platform features, record-keeping services and system capabilities, and payroll migration and integration methodologies.- Provided 1st class top tier customer service both verbally and in written format, acted as the initial/primary point of contact for Empower during the entire 401(k) conversion process, and a dedicated analyst for a select high profile/high net worth and top producing financial advisors. - Performed weekly conference calls and consults with plan sponsors, financial advisors, 3(38) investment managers, third party administrators, relationship/client service managers, regional sales director’s, prior providers, payroll vendors and various internal back office departments of Empower with respect to the timing of conversion, outstanding items, critical tasks and overall project management. - Discussed and reviewed service agreements, regulatory notices, contracts, and product features with plan sponsors, financial advisors and third party administrators for suitability and comprehension of administrative duties.- Reviewed plan provisions with plans electing internal compliance services to ensure accurate restatement of retirement plan documents. Coordinated the integration and mapping of payroll files/methods and final accounting records with the plan sponsor to Empower. Show less