Tom Stephan Email & Phone Number

Bellevue, Wa, Us

• Fast-paced business-to-business sales within a high-level sales team operating in a professional office environment.• Tasked with daily, weekly, and monthly sales targets and connecting with potential clients.• Building relationships with executive leadership at companies/corporations based on business needs.• Utilizing LinkedIn, email, messaging, door knocking, and cold calling to connect with businesses.• Experienced in building a client list and a funnel of potential clients in Salesforce.• Researching businesses to understand their operations and goals.• Visiting businesses in person to make face-to-face connections and deliver impactful products and services.• Managing time effectively to balance existing client relationships and prospecting new clients.• Scheduling and running in-person and remote meetings with companies, support teams, and additional personnel for impactful discussions.

Bellevue, Wa, Us

• Completed “RTSM Ready!” Certification to properly be able to train, certify, and onboard new employees to T-Mobile• Work with external vendors and internal T-Mobile partners such as HR, D&I, Loss Prevention, marketing, and Operations to bring valuable first-hand information to the new hire experience• Assist RSM’s in hiring and getting their employees ready for training and their first day at their home location• Attend Monthly and Quarterly calls and meetings with my peers to align on one single message being delivered as we continue to be the first group that new employees will experience

Bellevue, Wa, Us

• Communicate with third party event staff to secure appropriate placement and verify setup requirements for the duration of each event• Train a team of 3 ME’s and 1 RAM to be brand ambassadors for T-Mobile while still allowing for sales opportunities based on each events demographic and clientele• Partner and collaborate with Bay Area Market Outreach and Events Specialists to source and negotiate contracts for events• Q2 2018 the BAM Truck was assigned to Ramping TPR Door Support, helping bring the Bay Area Market to #1 in the West for Ramping Doors in Q2• Created a sustainable partnership with the SF Signature store to execute events with their own events team including Fleet Week and Winter Walk• Performed direct advertising for the Grand opening of the San Francisco Signature Store including Opening Day Support • Finished #1 in the West for 2018, with the largest and most successful event being Winter Walk with over 450 activation done on site• Lead community relief support efforts during California Wildfires in 2018 and 2019• Created weekly meetings to align between the Truck, Market Operations, Market Outreach, and District teams• D&I Targeted events at the Boys and Girls Club, San Francisco Pride, San Francisco Fleet Week, and Women's Leaders Network• Perform guerrilla Marketing for the new T-Mobile Signature store in San Francisco • Partner with local store leadership to gather ME’s to support events in the local area of those store. This includes on-boarding each employee and ramping them up to work in an outside sales environment• Trained and on boarded the second Bay Area Market Truck staff in event execution and operations of outside events.

Bellevue, Wa, Us

• Oversee final construction of this new location by working with T-Mobile Project Managers responsible for the design and layout of the store• Verify construction was completed within T-Mobile guidelines and quality control expectations • Hiring and staffing of a new cohesive team consisting of 50% new and 50% existing employees• Built a brand-new customer base in an area that previously had no T-Mobile presence - Increase traffic by creating a partnership with local businesses - Canvased the neighborhood to bring awareness to the location of the T-Mobile Store - Creating business referrals and spending time with surrounding shop employees to train them on how to bring up T-Mobile to their shoppers - Partnered with the Marketing team to get radio advertising as well as local contests• Create an aggressive, accelerating goal structure to grow with the increase in month over month and year over year traffic• Brought the store to be #1 in SF Bay Point for Q2-Q4 of 2017

Bellevue, Wa, Us

In the RSM position I was able to improve and master the following areas of this role:• Hiring• Building a successful team• Employee Development• Analyzing trends• Create realistic and aggressive targets• Business acumen• Employee accountability• Working with other teams• Communication

Bellevue, Wa, Us

As an Associate Manager the main responsibility I had was to create professional relationships and learn to adapt management styles to different personality types. The role also created the following opportunities for me:- Hold individuals accountable for results and behaviors- Create aggressive sales targets- Dictate goals based on business trends- Master business acumen- Work with Sales Associates to divide targets based on hours worked and individual strengths- Realize what it is to be a People Manager and how to build a strong foundational relationships

Bellevue, Wa, Us

Bellevue, Wa, Us