Thomas Stephens Email & Phone Number

-Competent at delivering a variety of sessions and consultations.-Delivering inductions, health MOTs and motivational personal training sessions to a high-quality standard. Actively listening to clients to understand their aims and current fitness level, ensuring their goals are achieved.-Creating individualised gym programmes and providing clients with regular feedback, tailoring programmes where necessary.-Ensuring all clients are familiar with performing exercises and able to use equipment safely.-Carrying out general gym duties as well as supporting promotion of the gym. This entails processing new members, taking pro rata payments and setting up direct debits.

-Delivered a wide range of services to vehicles, including fitting car parts and technology, cycle building and servicing.-Responsible for providing solutions to customers queries.-Ensured the team achieved product and service targets.

-Planned and lead football sessions for young people between Years 3 and 6 in a school environment. Responsible for ensuring students were motivated and engaged.-Completed an online qualification in Mental Health Awareness for Sport and Physical Activity to increase awareness of mental health in sporting activities across all ages.

-Responsible for sales and customer retention. Ensured the highest level of customer service, dealing with customers in a professional and polite manner.-Ensured all stock was represented on the sales floor and replenished when required.-Led a team to achieve daily targets assigned to the store.

Education record

-Active IQ Level 3 Diploma in Gym Instructing and Personal Training -SLQ Level 2 Qualification in Community Sports Leadership -Level 3.

Education record