Thomas Sterzing Email & Phone Number

Austin, Texas Metropolitan Area

Concise Career Summation:A computer industry sales manager, as I assert to be currently, I assisted my family’s business in the food service industry upon TAMU Graduation. Through developed customer relationships I was recruited for opportunities in the field of computer sales. Hart Graphics, Inc. led me to selling Dell Computers. Representing Dell Computers at Hart Graphics for a year led me to Dell Direct Inc. for 3 more years of Dell Computer sales. A significantly vertical postion/situation developed as enticement enough to uproot and move to Dallas, TX. for corporate, government and computer distributors and into regional sales management. These were with Duracom Computers Inc., Supercom Computers Intl. Inc. and the Cool Link ISP; an IPO startup later acquired by Earthlink. I continued to assist the family business in more of a contractual, internet-marketing role. I eventually reunited with the family’s business in Austin. I retained my role as a General Manager and continued as such until the sale of the business became final in August of 2019. Upon closing our restaurant, initially I pursued computer sales opportunities and was finding suitable positions very limited seemingly due to covid. I found a customer service opportunity with Walmart where I was employed from November of 2019 till 2021. I was recruited away by Home Depot where I have recently been promoted to Head of Cashiers after one year in the Commercial Contractor Equipment Rental Department. I am now again steadfastly in pursuit of computer sales and wish to speak with an HR representative desiring a proven hard charger with an exuberantly, outgoing, selling personality. I've been in your environment and thrived. I want back in your environment where I will thrive again. Please contact me, for your benefit, at your earliest opportune time.

Austin, Texas Metropolitan Area

Home Department | U.S.A Lead Cashier 02/2021 - 11/2022· Welcoming customers and providing them the needed customer service, overseeing the functions of each POS station, training cashiers in using the POS systems; overseeing the cashiers during payment processing procedures; responding to customer’s complaints and suggestions; assisting cashiers in balancing their cash drawers; addressing account related problems; and resolving employee conflicts, scheduling and daily down to hourly schedule adjustment maneuvering, all cash opening and closing oversight and distributions to and from accounting and financial offices.

Austin, Texas Metropolitan Area

Walmart Customer Service Representative 10/2019 - 01/2021· Returns, Sales, Exchanges, Loss prevention, financial responsibilities: money wiring authorizations receipts and transfers, money order authorizations, check cashing authorizations, credit card applications and Walmart Credit authorizations.

Ross' Old Austin Cafe | Austin, TX General Manager/Marketer/Owner 12/1994 - 07/2019· Participation and Supervision of all daily operations, training, hiring, retention, accounting, cash flows, payrolls, menu management. Gross sales results for Ross' Ole' Old Austin Cafe' in excess of 900K / year.

Richardson, Texas, United States

Supercom Computer Regional Sales Account Manager / Midwest USA 10/2000 - 09/2002· Sales and Supplying Custom Computers, Parts, Technical Information to 150 plus, computer outlets and 3rd party distributors. Daily operational communications pertaining to customer challenges and up to 75 to 150 outbound cold calls daily.

Carrollton, Tx

Duracom Computer Corporation Regional Sales Manager / Central USA 08/1998 - 09/2000· Accruement and Oversight of 68 plus value added re-seller accounts for Duracom Inc. Central U.S Region· Sales and Supplying Custom Computers, Parts, Technical Information to 65 plus, computer outlets and 3rd party distributors. Daily operational communications pertaining to customer challenges and up to 75 to 150 outbound cold calls daily. Was top sales representative in November 1998 and March 1999.

Dell Computer Corporation Account Sales Executive 12/1994 - 07/1998· For Value Added Re-sellers / Midwest Region U.S.· Fielding daily phone calls from current distributor outlets in my territory as well as direct sales calls from end users. Daily operational communications pertaining to customer challenges and up to 75 to 150 outbound cold calls daily.