Thomas Saint-Pé Email & Phone Number

Vienne, Autriche

• Developed the 'Partner Support Desk' to empower 1,500+ business partners in emerging markets, enhancing after-sales support and back-office integration.
• Aligned ALE's global marketing strategies with EMEA local markets by collaborating with business partners to strengthen brand image and address regional market trends.
• Created advanced monthly reports on Partner Support Desk performance using SalesForce Lightning and Power BI for data-driven decision-making.
• Enhanced sales team performance by overseeing the adoption of LinkedIn Sales Navigator, training global sales teams, and tracking ROI impact on revenue generation.
• Coordinated the Induction Week program for new employees, organizing themed sessions that streamlined onboarding
• Conducted the creation of support and tutorial videos to enhance the ALE Business Partners platform, collaborating with IT and marketing teams, resulting in improved platform adoption by business partners

Paris Et Périphérie

• Apprenticeship within the Sales management team - Safran Seats (Plaisir - 78370)
• Improved alignment of strategic goals by conducting detailed sales forecasts and performance evaluations for France, USA, and Great Britain business units, resulting in a better decision-making across these key regions
• Development of complex commercial proposals tailored to the industrial challenges and technical requirements of airlines (seat configuration, financial proposal, installation plan, warranty)
• Creation of marketing materials adapted to market demands, ensuring higher customer awareness of our achievements in reducing our carbon footprint
• Enhanced risk management by implementing a risk matrix in the sales department, resulting in better anticipation of potential threats and prevention of operational disruptions through protective measures integrated.
• Strengtened brand visibility by exhibiting at the Aircraft Interiors Exposition, guiding prospects and delivering product presentations to improve engagement

Barcelone, Catalogne, Espagne

• Improved service efficiency by optimizing presentations and deployments for a portfolio of 150 partner real estate agencies, resulting in stronger client relationships and increased service adoption across the network
• Optimizing upsell opportunities and reduced churn rate by analyzing performance metrics and managing KPIs, resulting in a 20% improvement in partnership retention and reactivation through tailored solution proposals
• Deployment of new sales strategies, tailored for the customers, in reaction to the sanitary crisis. Offset the downturn in agency activity with proactive initiatives, promotional events, etc.
• Monitored and optimized CRM and back-office tools, including Hubspot, Salesforce, API integrations, and App Pro Papernest, to enhance workflow efficiency and data accuracy

Région De Montpellier, France

• Coordinator of the Urban Sports Summit (USS) program on the FISE Montpellier 2020 event: My mission consisted in assisting the USS program manager in the complete elaboration of a forum around the most influent actors.
• Conceptualized and organized conferences addressing key players and issues in Urban Sports for short, medium, and long-term strategies
• Coordinated related event logistics, including catering, hosting, and venue setup, ensuring seamless execution.
• Created and distributed communication materials, including presentations and newsletters, for partners, guests, and the FISE World community, ensuring effective engagement and consistent messaging.
• Managed and updated the Urban Sports Summit website on the Wordpress platform, including ticketing, program updates, and general content management.
• Tracked and built commercial quotations for Hurricane Parks, focusing on the sale of skatepark structures and pumptracks.

Région De Bordeaux, France

• Implemented comprehensive security procedures for the multi-sport complex and associated infrastructures while coordinating basketball events during a 3-day competition, ensuring participant and spectator safety.
• Managing a team of 15 staff members to ensure the sports matches and the surrounding organizationManage the flow of supporters accessing the facilities, handle the logistics related to the games, hold collaboration.

Master'S Degree, Marketing - Événementiel - Achat - Vente Et Autres

Dut Techniques De Commercialisation, Commerce International / Gestion D'Entreprise, Commerce International / Gestion D'Entreprise / Marketing / Économie...