Thomas Strube Email & Phone Number

West Milford, New Jersey, United States

West Milford, Nj

Helping my customers face to face or over the phone to find the correct parts. Check in new orders to make sure they are accurate and put away in their proper places. Maintain a clean and organized store. I also work in the machine shop cutting brake drums, rotors, flywheels and making hydraulic hoses.

As a Client Technical Analyst, I will communicate with clients via phone, web chats, and other electronic communications. I will interface with dealership personnel to resolve problem situations, providing primary direction for Parts & Service applications. As a Client Technical Analyst I work with a team to ensure timely responses to clients, troubleshoot and research complex cases, and resolve issues at the Tier 1 level. I will utilize in-house software tools and a knowledge base to track and resolve end-user problems. My primary responsibility is to answer support questions utilizing all resources available (including my team!), while offering great customer service to CDK Global clients.

Clifton, New Jersey

Worked directly with car dealerships, to make sure support was being properly carried out. Troubleshoot any problems that may have arose.

Diploma, Computer And Information Sciences, General

Education record