Thomas Sutton Email and Phone Number
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Visionary, results-proven regional healthcare executive successful at combining over $100 million P&L responsibility in healthcare industry with solid strategic and tactical expertise in operations, fiscal management, clinic throughput and patient service workflows. Expert at strategic planning and workflow management that drives performance and optimizes patient service. Adept at creating leading initiatives that differentiate the company from its competitors. Experienced in developing and implementing strategic communications that produce measurable results in rehabilitative markets. Skilled at forging strong relationships with internal/external stakeholders, business partners and physicians while adapting to challenges within varied insurance based markets.KEY OPERATIONAL AND GENERAL MANAGEMENT STRENGTHS INCLUDE: • Strategic/Operational and Financial Alignment • Financial Turnarounds and Performance Enhancement (Lean Methodologies)• Strategic Leadership, Partnership and Planning• Competitive Analysis, Market Planning and Development• Performance and Relationship Management• Physician Recruitment and Retention• Acquisitions, Contract Negotiations • Physician and non Physician Billing/Coding/ IPAs/ ASCs• Quality Assurance• Customer Service and Retention• Program and Process Development • Patient Care and Population Segmentation • New Business Development and Negotiations• Excellent Presentation, Communication and Organizational Skills
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Regional Director Of OperationsMedstar National Rehabilitation Network Jun 2021 - PresentWashington , Dc, Us -
Chief Administrative Officer-InterimSentara Healthcare Aug 2020 - Jun 2021Hampton Roads, Va, UsResponsible for oversight of operational, fiscal, clinical, compliance, and human resource divisions of ambulatory surgical center. Reports directly to the boards and functions as chief administrator for facilities. -
Regional Administrative Operations ExecutiveBon Secours Health System Jan 2015 - Aug 2020Marriottsville, Maryland, UsAdministrative Director of Physicians Services- Primary Care, Sports Medicine, General Surgery/ Colorectal/ Bariatrics Bon Secours Medical Group BSMG-Hampton Roads Area, VAOne of the East Coast leading health systems. Responsible for operational oversight of Bon Secours Hampton Roads Medical Group primary care division, sports medicine, general surgery, and bariatrics. Reports to VA-COO and CEO, and is a member of the senior leadership team. Responsible for $50+million dollar operational budget and leads quality initiatives as part of several ACO strategies. Provides direct oversight of 75 physicians, 35 Mid-level providers, 12 Practice Administrators, and 300+ staff members. Directs supportive efforts for physicians, physician extenders and non-physician providers recruitment, revenue cycle, and compliance. -
Regional Executive Director Of OperationsNational Medical Group/ Orthopedic Neurological And Rehabilitation 2012 - Jan 2015Executive Director of Regional Medical Group Practices San Francisco Bay Area, CAOne of the nation’s leading quality medical groups. Provides a comprehensive and integrative system of Pain Management, Occupational Health, Psychology, Nutrition, Lab/Radiology, ASC, Physical Therapy, and Occupational Therapy services to adult populations suffering from sports related, daily life, and work related injuries, including acute, sub-acute, and chronic pain conditions. Responsible for regional physician practice groups and specialty operations, organization and implementation of comprehensive diagnostic and therapeutic programs, hiring, training and management of clinical personnel, and overseeing fiscal matters as related to return to work, medical, psychology, and rehab programs and the promotion of the return to work/life activities throughout the Northern and Central California Area. Works closely with executive officers, Medical Directors, and Department Chiefs/Directors, to ensure regulatory standards, quality improvements and compliance (AECOM, Medicare, Medical, PPS, managed care insurances). Directs supportive efforts for staff members, directors, and providers including Office Managers, Physical Therapists and Assistants, Occupational Therapists, Wellness Coaches/ Directors, PT Aides, Nurses, Medical Assistants, Physicians, and front line staff.
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Chief Of Clinical Services And Operations Director Multispecialty Practice/ Kp Neurosurgery CenterKaiser Permanente Redwood City Medical Center 2010 - 2012Chief of Clinical Services and Operations Director for Multispecialty Practice/ KP Neurosurgery Regional CenterService Line Administrator and experience for coverage of Ambulatory Specialties including (Sports Medicine, Cardiac Rehab, Pain Management, Oak Procedure/Surgery Center, Physical Medicine, Inpatient and Outpatient Physical Therapy, Psychiatry, Lab/Radiology, Podiatry, Orthopedics, Employee Health/Occupational Medicine, Occupational Therapy, Speech Therapy and Acupuncture)Director of Physical Medicine and Rehab ServicesKaiser Permanente, Redwood City, CAControlled over $20 million budget with a two year $500,000 positive variance. Responsible for strategic and tactical access and service initiatives in several departments (Physical Medicine, Inpatient and Outpatient Physical Therapy, Podiatry, Orthopedics, Occupational Medicine, Psychiatry, Occupational Therapy, Speech Therapy and Acupuncture) in multiple locations. Directed efforts of over 100 staff members and providers including Directors Assistant Directors, Clinical Supervisors, Technicians, Trainers, Physical Therapists and Assistants, Speech Language Pathologists, Occupational Therapists, Acupuncturists, PT Aides, Nurses, Medical Assistants, Physiatrists and front line staff. • Recruited new MOB sports medicine primary care physicians/ providers • Monitored refresh for PCP’s and physician specialists exceeding all HEDIS measures for 2 years• Partnered with the Medical Executive Committee to provide oversight for policy updates, revisions and regulatory surveys (JC, MERP, DHS, DMHC, AHA Stroke Survey)• Recognized by the Joint Commission as a best practice for our innovative use of the EPIC system’s team communication log (for hospital patient scheduling) and optimizing ‘door to needle time’ for stroke patients needing Tissue Plasminogen Activator injections
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Partner And Senior Administrator For Multispecialty Physician/Rehab/ Sports Performance PracticeChi St. Luke'S Health - Baylor St. Luke'S Medical Center 2007 - 2010UsSenior Administrator for Multispecialty Practice , Performance Physical Therapy (Human Performance Lab / Sports Medicine/ Cardiac/ Orthopedic / Pain Management / Spine / Neuro) Tektonic, an outpatient sports medicine department of St. Luke's Hospital, is a technologically and clinically advanced physical rehabilitation and human performance testing and training facility with specialization in sports medicine and sports performance training.Directed strategic planning and daily operations of outpatient Sports Medicine and Rehab Services company. Held P&L responsibility, oversaw operations and supervised Rehab Services and Human Performance Lab. Responsible for planning, marketing and delivery of Rehab Services to patients and high performance/professional athletes. • 10% achieved NOI surplus within first year of operations/opening• Developed additional service lines including continuing education, clinical education for local physicians, physical therapists, and allied health professionals• Recruited and partnered with local pediatricians, primary care physicians, orthopedic surgeons, neuro surgeons, pain management physicians and podiatrists to increase referrals• Collaborated with local physicians and specialists to generate and expand new lines of referrals and fee for service programs. Most referrals originated from primary care physicians, pediatricians, orthopedic and neuro surgeons, podiatrists, cardiologists, chiropractors and local acupuncturists• Development evidence based joint replacement protocols for rehab that optimized clinical discharge outcomes to 6-10 average visits for post-surgical patients• Promoted and presented seminars to increase referrals and market share• Created OSHA and DHHS compliant policies and procedures for staffing, system flow, insurance denials, patient and client registration, performance lab operations, clinical research program and youth fine coordination program -
Lead Sports Physical Therapist And Clinical Specialist (Partnership With Usc)Glendale Adventist Medical Center 2004 - 2007Roseville, Ca, UsLead Sports Physical Therapist and Clinical Specialist (partnership with USC) Glendale Adventist Medical Center, Glendale, CaliforniaGlendale Adventist Medical Center is a non-profit community hospital that is part of Adventist Health, a health system that includes 17 hospitals and a number of other health care organizations in California, Oregon, Washington and Hawaii. Developed and implemented marketing, patient care and non patient care delivery programs that ensured profitable growth and increased market share for Rehab Services. Provided leadership to senior level providers and specialists and implemented strategic clinically driven programs. • Developed and implemented sports training periodized programs for local amateur,collegiate and professional athletes• Directed, developed and implemented Sports Residency and PT Sports Fellowship program• Clinically supervised team of 6 PT’s, 6 ATC's, 4 PTA's and 7 PT aides• Mentored entry level Physical Therapists and PTA's• Maintained a patient volume / physician referral base exceeding 25% of total volume with a professional staff of 10 PT’s• Actively recruited 2-3 new orthopedic surgeons, primary care and otolaryngologists annually• Knowledgeable in Medicare/Medical billing practices and regulations and rolled out to providers accurate CCI edits and PI insurance billing/coding/documentation -
Adjunct Clinical Professor / Course InstructorUniversity Of Southern California/ Usc University Academic Medical Center 2001 - 2007Los Angeles, Ca, UsAdjunct Clinical Professor / Course Instructor University of Southern California, Los Angeles, CA School of Kinesiology, School of Biokinesiology and Doctor of Physical Therapy DepartmentThe USC Division of Biokinesiology and Physical Therapy is a pioneer of the Physical Therapy profession and a leader in both Physical Therapy research and education. It is currently ranked as the #1 program in the nation by US News & World Report and is part of the University of Southern California, one of the premier research universities in the world.• Instructed Biology, Kinesiology, Cardiopulmonary undergraduate, graduate and doctoral students• Guest lectured Cardiopulmonary and Exercise to Keck School of Medicine medical students• Researched for APTA/Nationally funded MUSSEL (award winning single level microdiscectomy study includes 12 publications and two national forums)• Consulted with USC football and baseball sports medicine/performance teams -
Nasa Senior Director And Human Performance Lab DirectorNasa 1999 - 2000Washington, Dc, UsNASA Senior Director and Human Performance Lab Director NASA Dryden Flight Research Center, Edwards AFB, CALocated in the western Mojave Desert, Dryden Flight Research Center is NASA’s primary center for atmospheric flight research and operations. It was also the alternate landing site for the Space Shuttle. (Consultant actively with NASA)• Designed, supervised and implemented fitness testing for pilots, SCAPE Certified Staff and NASA personnel• Supervised employees (directors, rehab therapists, exercise physiologists, clinical coordinators, and exercise instructors)• Oversaw human performance lab operations, personnel, directors and cardiac and outpatient orthopedic rehabilitation programs• Designed, supervised and facilitated group exercise program• Tracked, structured and implemented 12 week programs for flight personnel and employees• Supervised, created and implemented human performance lab protocols including body composition, VO2 max testing, strength and coordination assessments -
Exercise Physiologist, Health And Wellness Screening CoordinatorSentara Healthcare 1992 - 1999Hampton Roads, Va, Us• Supervised team of 4-11 exercise physiologists/PT's/ATC's during community events • Interviewed, selected and clinically instructed 4 exercise physiology interns • Increased patients' productivity 75% to 92% in 1 year • Assisted in development and implementation of the rehab network’s retention plan• Assisted in the implementation of pre-employment functional capacity screening protocols for emergency medical technicians, firefighters, and paramedics• Supervised and oriented volunteers to rehab department and hospital• Distributed duties and tracked volunteer hours• Evaluated rehab volunteers bi-annually, wrote recommendation letters to universities• Created awards for special customer service efforts• Planned appreciation events for National Volunteer Week
Thomas Sutton Skills
Thomas Sutton Education Details
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Harvard UniversityExecutive Leadership Development Program -
Kaiser Permanente Leadership Training For Clinical Service Chiefs, Richmond, Ca (Year-Long Series)Leadership Training For Chiefs Of Clinical Service -
University Of Southern CaliforniaDoctor Of Physical Therapy -
Virginia TechHealth Education -
Virginia TechExercise Physiology
Frequently Asked Questions about Thomas Sutton
What company does Thomas Sutton work for?
Thomas Sutton works for Medstar National Rehabilitation Network
What is Thomas Sutton's role at the current company?
Thomas Sutton's current role is Regional Director of Operations.
What is Thomas Sutton's email address?
Thomas Sutton's email address is th****@****ard.edu
What schools did Thomas Sutton attend?
Thomas Sutton attended Harvard University, Kaiser Permanente Leadership Training For Clinical Service Chiefs, Richmond, Ca (Year-Long Series), University Of Southern California, Virginia Tech, Virginia Tech.
What skills is Thomas Sutton known for?
Thomas Sutton has skills like Healthcare, Hospitals, Healthcare Management, Clinical Research, Physicians, Managed Care, Healthcare Information Technology, Pediatrics, Medicare, Healthcare Industry, Inpatient, Healthcare Consulting.
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