Thomas Swendener Email & Phone Number

Http://Www.Tns-Solutions.Com

Coordinate and execute real-time access to historical medical information through cloud-based solutions. Hold direct accountability for developing roadmaps for Mobile, API and new products. Establish a reputation for empowering patients with medical diagnoses to communicate with doctors on available treatments. Strategically implement high-performance databases utilizing scalable Application Services, Microsoft Azure backend, and REST API’s. Facilitated a user-friendly system; effectively saving patients trips to consultation appointments.Commended for system performance and enhancement; significantly reducing doctor consultations and insurance company costs.

Directed the delivery of Cambia’s first cloud-based integration services. Led team to develop Cambia’s first REST API’s for Mobile applications; effectively transforming Cambia to an API-first architecture. Researched requirements to perform testing. Adept at preventing resource contention by implementing off-shore, flex staffing models.Worked closely with a team to develop customized solutions; utilizing Node.js, Enterprise Service Bus, and API Gateway.Designated to manage the Integration Hub team; overseeing all aspects of training and project completion. Successfully motivated team to deliver federal mandates as a result of the Affordable Care Act.

Entrusted with managing all aspects of the Government Programs IT Support Team. Built an impressive record of achievement through identifying inefficiencies and streamlining processes. Served as the primary point of contact for technical operations; coordinating with vendors and outsourced suppliers to provide customers with vital information.Expertly trained and mentored the QA team on automated testing and job performance.Increased “agile story points” delivery by 50% within one year despite a significantly reduced workforce.Recognized for recovering $2 Million in licensing fees for the Medicare Enrollment Tool Replacement Project.Directed the reimbursement of millions of dollars from the federal government. Earned recognition by the Head of Medicare for revitalizing and growing corporate CMS STARS ratings.

Initiated the delivery of Accountable Health Solutions; contributing to the flow of provider quality measurement information. Assisted SaaS vendors in quality, ahead of schedule, deliveries. Orchestrated the transition of RegenceRx to a new claims processor for use in commercial business. Continuously assessed IT’s overall resource capabilities; ensuring delivery of commitments. Established reputation for participating in high-visibility, firefighting operations. Responsible for onboarding major new clients on short notice.Spearheaded several Multi-Million dollar projects; executing quality deliveries in a fast-paced environment.Maintained a $24M operational budget for 168 FTE. Played an essential role in the training and management of 13 internal IT agile teams, seven internal business units and five corporations.

Held responsibility for leading teams of Data Warehouse developers through the transition to Data Transformation & Reporting Center of Excellence. Oversaw all facets of IT operations focused on Business Intelligence & Reporting. Accountable for managing over 30 developers and contractors. Directed team through data analysis and reporting for ODS, EDW and corporate assets. Coordinated work plans as the key liaison for the Project Management office. Implemented goal setting standards for periodic measuring. Radically increased overall IT productivity by enabling other teams to deliver Business Intelligence Reporting through cross-training. Introduced the corporation to the standardization of Data Transformation & Reporting. Orchestrated vendor SOW management; supporting estimate evaluation/approvals and rejections. Secured new vendors; effectively increasing development values.Excelled at providing data capabilities for the IT department of over 450 FTE’s and 250 Contractors.Envisioned and developed new reporting; earning recognition by the Chief Operating Officer. Developed the first off-shore Warehouse development team; ensuring repeated success. Played a key role in migrating teams back to data transformation; creating new opportunities with data.Oversaw metric development and productivity evaluation for numerous, concurrent off-shore teams.

As a lead at The Regence Group (TRG), I fulfilled several roles which directly aided the corporate goals. I managed the relationship with several off-shore development teams to migrate software off of our legacy systems. Additionally, I was the focal point in the initial approval and input for improvement of the technical specifications which were sent to the off-shore teams. • Led off-shore Developers covering over 500 pages of technical specifications• Provided Oversight and advice for Regence Employees leading Off-Shore teams• Led team reviewing all technical specifications, coordinating with dozens of authors• Led team of analysts in investigating, creating and approving warehouse functional specs• Coordination point for Project Management office on multiple concurrent work plans• Project lead for 5 supervisors across 3 managers and Assistant Directors.• Managed team of 6 people in analysis and implementation of CPSS warehouse feed• Managed a team of consultants and employees to develop and test numerous processes

• Lead ETL (Informatica) Developer and Administrator• Project Management and Personnel Administration for 15 analysts and developers• Provided in-depth analysis of data in 3 data warehouses• Primary liasion between Developers, DBA's and Reporting Personnel• Responsible for 1.5TB warehouses processing 10GB daily updates• Responsible for daily automated reporting processes• Implemented several processes to better utilize the data warehouses• Interviewed and recommended several consultants for contracting• Includes work with Oracle 8i, Star Schemas, OLAP, Informatica Power Mart• Created and Maintained Project plans for numerous projects including •• New Warehouse Development •• Nightly Processing timelines •• Warehouse Upgrades• Primary resource for Informatica knowledge Company wide.• Led Business Intelligence Transition Team during corporate relocation

• Lead Consultant for DecisionBase – PLATINUM technology’s ETL tool.• Provided guidance for enterprise data warehouse projects.• Provided Project Management on several warehouse implementations.• Installed DecisionBase at over 25 clients based on more than $7.5M in product sales.• Requested over 100 product enhancements with an 80% success rate since product origin.• Seeded numerous enterprise data warehouse projects on various major RDBMS’. •• Includes work in Pharmaceutical, Manufacturing, Finance, Consulting, Insurance, Communication, Marketing, Service, Automotive and Utility corporations.• Created and presented training for over 250 students: •• $500K in revenue from external clients. •• Enabled additional $12M / year in consulting revenue from internal students.• Lead expert for courseware development expected to produce $500K / year revenue.

Germany & Pentagon

• Provide systems management for Congressional Appointees, Senior Air Force Managers, and high-level government officials.• Led InfoPump development team to implementing departmental data warehouse• Conceptualized and engineered Visual Basic applications to automate systems administration tasks, which significantly reduced processing time and interventions required by the administrators.• Lotus Notes administrator for 17 servers, 930 users and over 6GB of data.• Windows (3.x & 95), MS-DOS, networking and UNIX consultant for peers and supervisors in my office and throughout my organization.• Hand selected by Vice President for Information Systems to train his helpdesk staff.• Administered Novell 3.11 network for the Air Force’s top managers in Europe.• Installed, configured and maintained network hardware and software for users throughout the Air Force, European main office.• My self taught Microsoft Mail knowledge resulted in being appointed the workgroup managers’ trainer.• Office expert on LAN administration, email, Internet uses, and office operations. •• Initiated documentation effort for an office continuity program.• Instituted customer feedback forum• Led effort in pinpoint several areas to improve customer service, resulting in the reassessment of office priorities and improved customer satisfaction.• Advised users throughout the European district on small computer policy, training and support• Coordinated with upper level offices to disseminate small computer information throughout Europe providing district wide IS support with up to date IS and purchase agreement information.• Cut customer support response time 80% by decentralizing and automating the customer support worksheet tracking system.