Thomas Thomson Email & Phone Number

El Mirage, Az, Us

El Mirage, Az, Us

Rochester, Minnesota, Us

Cincinnati, Ohio, Us

Cincinnati, Ohio, Us

- Introduced my team to a stronger customer-first focus regarding late trucks, product condition, and quality assurance to improve the overall customer experience - Lead my team in verifying and receiving accurate inbound deliveries to ensure our contribution to proper inventory management and inventory control- Lead my order selection and shipping associates in getting store orders picked and loaded for on-time delivery to the stores- Continuously build and maintained a positive rapport with our third-party partners and ensure that they are performing to our expectations- Communicate with fellow Supervisors and Operations Managers to balance labor needs and foster teamwork within the multi-unit operation

Cincinnati, Ohio, Us

- Led operations management team in the selection and transportation of product from multiple distribution centers to all stores in the division - Supported key operational goals in logistics management of our facilities to provide superior customer service while maintaining tight financial controls through supply chain optimization - Worked with and contributed to the success of division senior leadership in reaching sales goals and marketing initiatives by providing problem solving and managing key performance indicators in the order selection and transportation management of freight to the stores- Provided direction and operational expectations to third-party warehouse and third-party logistics vendors and ensured that contract management guidelines were being followed - Partnered with corporate purchasing and procurement teams to manage influx of goods during holidays, promotions, and special events - Increased productivity by using my Lean Six Sigma training to implement a new order-selecting process - Improved overall associate engagement through one-on-one interaction with all associates to identify continuous improvement initiatives and develop lasting solutions - Designed and implemented a business process improvement structure change, resulting in smoother day-to-day operations by creating value added positions and eliminating positions of minimal contribution

Bentonville, Arkansas, Us

- Increased year-over-year sales in a multi-unit district by providing a solid training program in consumer electronics product for the sales operations team resulting in best-in-class customer service- Executed an aggressive preventative maintenance program on photo processing equipment which resulted in better quality processing at lower costs to the operation- Opened more than a dozen wireless phone centers in a new business development program for the company, paving the way for other Market Managers in the Region- Participated in corporate recruiting events to find hourly and management talent during a key growth period for the company

Working Towards A Masters Degree, Business Analytics

Certificate, Lean Six Sigma Yellow Belt

Bs, Electronics Engineering Technology