Thomas Thornton Email & Phone Number

Janesville, Wi, Us

United States

Overall ownership and accountability of operational management and financial performance of multiple accounts and units. Model key leadership behaviors and ensure the highest levels of quality and service excellence for employees, clients, and consumers. Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved. Reward and recognize employees. Identify and engage top talent and develop team members to their fullest potential within the… Show more Overall ownership and accountability of operational management and financial performance of multiple accounts and units. Model key leadership behaviors and ensure the highest levels of quality and service excellence for employees, clients, and consumers. Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved. Reward and recognize employees. Identify and engage top talent and develop team members to their fullest potential within the organization. Plan and lead team management meetings. Ensure safety standards in all operations.Establish and maintain effective client and customer rapport for a mutually beneficial business relationship utilizing diversity and inclusion. Iden-tify client needs and communicate operational progress. Facilitate and support new business and retention activities. Ensure Sales Reps. execute customer satisfaction surveys in all locations.Build revenue and manage budget which includes cost controls with regard to all Aramark products. Oversight and responsibility to deliver client and company financial targets. Ensure adoption of all Aramark processes and systems, eliminate custom/manual reports. Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins.Lead Sales Reps in implementing and maintaining corporate management agenda. Ensure value through efficient operations, appropriate cost controls, and profit management. Responsible for recruiting, training, and succession planning of overall district.Maintain relationships with the community where we serve, including professional and civic activities and public appearances.Collaborate in sales, rebid, and retention initiatives.Develop and be accountable for a safety culture that creates a work environment where no one gets hurt.Manage the contract administration process including amendments and extensions while solving complex problems Show less

Janesville, Wisconsin, United States

Youth Specialist/ Correctional Officer( August 2018-present) -Youth Specialist works in a secure facility with male and female offenders under 18 years of age. Youth Specialist interact directly with juveniles with the focus on managing behaviors by the least restrictive means, utilizing coaching and conflict resolution skills to promote pro-social behavior. The juvenile population includes those who may be violent, have mental issues or may exhibit challenging behaviors. Youth Specialist are… Show more Youth Specialist/ Correctional Officer( August 2018-present) -Youth Specialist works in a secure facility with male and female offenders under 18 years of age. Youth Specialist interact directly with juveniles with the focus on managing behaviors by the least restrictive means, utilizing coaching and conflict resolution skills to promote pro-social behavior. The juvenile population includes those who may be violent, have mental issues or may exhibit challenging behaviors. Youth Specialist are responsible for creating and maintaining a safe, secure environment for juveniles and staff also ensuring that their care and programming needs are met. Escorting/Transporting offenders to court and other faculties when need-ed. Show less

Janesville, Wisconsin, United States

Plan, organize, implement, evaluate and budget all program personnel functions . Assist clients in pursuing Personal skills, knowledge, self-esteem, and goals. Design individual supports to meet client choices, abilities and needs. Remain flexible and creative in adjusting goals and methods to maximize client interest and family participation. Provide meaningful activities if work are not available. Maintain work skills, health and safety. Demonstrate the ability to work with multiple learning… Show more Plan, organize, implement, evaluate and budget all program personnel functions . Assist clients in pursuing Personal skills, knowledge, self-esteem, and goals. Design individual supports to meet client choices, abilities and needs. Remain flexible and creative in adjusting goals and methods to maximize client interest and family participation. Provide meaningful activities if work are not available. Maintain work skills, health and safety. Demonstrate the ability to work with multiple learning styles, communication methods, job coaching for individuals with developmental disability-ties. Exercise sound judgment to assure client and staff safety health and welfare. Advocate and promote Kandu to the public, media and families. Show less

United States

Job duties as export coordinator, manage data for international shipments including government officials and military by providing support for many steps of the transportation process. I worked with customs agents, warehouse staff, shipping companies and clients. I helped with shipping, receiving, and recording international transactions. Most of my work day was spent in the office atmosphere managing inbound, outbound calls/ verifying all documentation adheres to import-export policies and… Show more Job duties as export coordinator, manage data for international shipments including government officials and military by providing support for many steps of the transportation process. I worked with customs agents, warehouse staff, shipping companies and clients. I helped with shipping, receiving, and recording international transactions. Most of my work day was spent in the office atmosphere managing inbound, outbound calls/ verifying all documentation adheres to import-export policies and laws. Show less

United States

Outside Sales Rep responsibilities are to assist the company in getting their product into customers hand. I worked with customers personally or face-to-face traveling to different communities throughout Wisconsin, marketing their products and services (cable, phone and internet) Manage work schedule without supervision while meeting daily and monthly company goal. Typical work includes discussing the functions of the product by providing sales presentation, with the range of prices of the… Show more Outside Sales Rep responsibilities are to assist the company in getting their product into customers hand. I worked with customers personally or face-to-face traveling to different communities throughout Wisconsin, marketing their products and services (cable, phone and internet) Manage work schedule without supervision while meeting daily and monthly company goal. Typical work includes discussing the functions of the product by providing sales presentation, with the range of prices of the product. After sales provide customer service by following-up with customer to ensure satisfaction or resolve issues that may occur. Demonstrate the ability to work independently, and tolerate extreme weather conditions. Show less

Rockford, Illinois, United States

I provided clinical support services to clients or patients who are suffering from substance abuse or mental irregularities and are housed in residen-tial facilities, inpatient departments, or community-based programs. In addition to that, I provided daily individual assessments to the doctors and DCFS on the client’s progress toward treatment. Job duties also offers continuous client care, interaction and role modeling for individuals of every age that have problems regarding their mental… Show more I provided clinical support services to clients or patients who are suffering from substance abuse or mental irregularities and are housed in residen-tial facilities, inpatient departments, or community-based programs. In addition to that, I provided daily individual assessments to the doctors and DCFS on the client’s progress toward treatment. Job duties also offers continuous client care, interaction and role modeling for individuals of every age that have problems regarding their mental health, substance abuse issues, physically abused and sexually abused children. Document relevant information regarding the patient’s activities, participate in crisis intervention situations, offer educational group therapy sessions with the supervision of a head counselor or registered nurse Show less

United States

ARROW FINANCIAL SERVICES- Whitewater, WIAccount Supervisor January 2007-September 2010Responsible for maintaining a complete debt collection portfolio using the support framework system.Advised customers of necessary actions and strategies for debt repayment. Adhered to Fair debt collection Practice Act to effectively and appropriately work debts assigned. Direct and delicate work assignments to team members.

United States

BEGINNINGS GROUP HOMEYouth Counselor October 2005- January 2007Assisted behaviorally challenged young males with daily living activities and provided academic support.Monitored medications evaluated and documented client’s progress. Demonstrated patience, skill, andability to work independently to accomplish day-to-day tasks. Exercised problem solving skills andProblem resolution. Adhered to all federal guidelines when preparing and handling confidential documents and inform

United States

CAMCO – Rockford, ILAccount Manager January 2002- May 2005Developed and assign collection accounts for sales team. Sort and file correspondenceand perform various administrative functions for assigned accounts. Implemented dailyrecovery goals and monthly bonus plans. Established and maintained workingrelationships with others. Proved leadership ability and professionalism when dealing with internal andexternal clients in call-center. Supported team to reach common… Show more CAMCO – Rockford, ILAccount Manager January 2002- May 2005Developed and assign collection accounts for sales team. Sort and file correspondenceand perform various administrative functions for assigned accounts. Implemented dailyrecovery goals and monthly bonus plans. Established and maintained workingrelationships with others. Proved leadership ability and professionalism when dealing with internal andexternal clients in call-center. Supported team to reach common goals. Ensured adherence of all team members toquality expectations and standards. Responsible for shift schedules for team members. Evaluated teamMember performance and completion of duties assigned. Make and receive phone calls to clients negotiate payment. Show less