Thomas (Tom) Brack Email & Phone Number

Zurich, Switzerland

Zürich, Zürich, Schweiz

Build and develop agile team for GenAI at LGT

Zürich, Schweiz

Agile Transformation - Agile Coach Lean Agile Center of Excellence (LACE)

Zürich Und Umgebung, Schweiz

Horgen

Lead of Swisscard Agile Release Train (ART) in the role of Release Train Engineer (RTE). Acting as Servant Leader to develop Swisscard ART to the next level of maturity.Run and adapt Scaled Agile Framework (SAFe 4.5) Methodology: http://www.scaledagileframework.comTry out new leadership approach according to Management 3.0: https://management30.com/

Zürich

Responsible for budget of mCHF 3.5 for 2016 delivery, same amount for 2017Business topic: Markets, News/Research, Productso User Interfaces for CS Direct Advisor (tool for relationship managers)o Market Widgets, Instruments, Instrument Details, Position Detailso Portfolio view (Market Exposure related to overall portfolio of relationship manager and per customer)o Winners & Loosers, CS recommendations, Mortgage Service, Redemptionso News & Research information Portfolio view and client viewo Dashboard, Client Note, Activity Timeline, Portfolio• Successfully setup Market Information Capability Team (1 BA, 1 SA, 5 DEVs) and 5 persons from vendor• Setup and negotiated contracts with vendor (Statement of Work) and transaction schedule for Zurich implementation according to Master Service Agreement• Delivering Market Data Content Storage Aggregation Solution with vendor.• Scrum Master for a 9 person Scrum Team (6 offshore, 4 onsite) to create adapter to vendor solution, integration into Swiss Banking Platform and market data functionalities for Relationship Managers• Cross-project collaboration to enable various data feeds into vendor solution and service calls . Defining and executing business rules for market data• Ensured proper integration of vendor solution into the existing platform considering target architectureBusiness topic: Video consulting• Scrum Master for an additional delivery stream (collaboration) with 3 offshore and 5 onsite persons delivering client authentification, video conferencing, screen sharing, document sharing and instant messaging capabilities for Neue Aargauer Bank, Private Banking clients and Corporate clients Credit Suisse• Evaluation of 3rd party solution for chatbot functionalities (chatbank)• Chatbank content for prospects – frequently asked questions, HR open positions, next ATM, CS branches etc.• Evaluation and successful Proof of Concept for on-premise solution for Voice of Customer (Customer Feedback Solution)

Zürich Area, Switzerland

• Successfully leading Business Engineering Team of 11 persons for Credit Suisse Front Workplace Solution for Tax&Regulatory. Responsible for Client Opening Applications• Transforming the team from Waterfall to Scrum/Agile Methodology and developing new banking platform knowledge for two Business Engineering Teams• Leading successfully eSignature and Online Identification project streams in the global Digital Private Banking Program. RFP process and deployment for APAC in a first phase• Lead Business Analyst for Digital Client Discovery and Onboarding Project for the Swiss Universal Bank within Digitalization Program• Trainer and Coach for briefly introduced Value Flow Quality approach/principles

Zurich, Switzerland

• Successfully developing global end-to-end IT Infrastructure Decommissioning Service operated by offshore team in India. • More than 2000 applications and underlying infrastructure components decommissioned• More than 10 mCHF internal annual charges reduced by application decommissioning• Currently moving operational function to new recruited team in Poland• Service Owner Representative to integrate decommissioning processes into standard Service Management Tool (Service Now)• Managed successfully several IT infrastructure projects and Infrastructure Estate Optimization

Zürich Area, Switzerland

• Reduced delivery time from 10 to 2 months for 4 new environments for a complex life and health insurance application and its interfaces for a large global reinsurance company• Successfully led 5 permanent employees in the team IT Strategy and Transformation• Engagement Manager and permanent member of the Zurich Financial Service Account Team• Going to market for PPM Services (Project Portfolio and Program Management)• Lead of various proposals as Engagement Manager• Subject Matter Expert for IT Strategy, Transformation, IT Service Management, IT Operation Model, IT Cost Take Out and Project-/Program Management

Zürich Area, Switzerland

• Successfully managed project portfolio of yearly 50-100 projects, 50 kCHF – 5 mCHF each project, 100 mCHF per year in total• Set-up, developed and led project manager pool from 3 up to 18 persons (5 of them contractors

Zürich Area, Switzerland

• Successfully managed project portfolio of yearly 50-100 projects, 50 kCHF – 5 mCHF each project, 100 mCHF per year in total• Set-up, developed and led project manager pool from 3 up to 18 persons (5 of them contractors

Zürich Area, Switzerland

• Successfully set up and led Program Office for outsourcing program for all telecom services in seven European countries for Zurich Financial Services. Outsourcing contract of mCHF 20 annual spend• Account Management for at rete – responsible for 1.5 mCHF annual revenue

Zürich Area, Switzerland

• Successfully set up and led Program Office (master planning, controlling and risk management) for 4 major releases for a new complex collective life and pension application to administrate and manage contracts (Swiss Life)

Zürich Area, Switzerland

• mCHF 1.0 annual revenue as Account Manager for SBB (Swiss Railway)• Led Operations of Telecom SBB (manager by time) for 9 months. 4 teams, 30 employees• Elaborated new governance model for all CIO’s SBB (Swiss Railway). Defined processes, SLA’s and collaboration with outsourcing partner• Defined network strategy for Credit Suisse and created roadmap for implementation• Led various projects for IT strategy, processes and organization (Zurich Financial Services, Mobiliar Versicherung, SBB (Swiss Railway)

- Application Manager for partner and customer contact applications and responsible for all projects and requirements for this applications- Deputy team leader

Zürich Area, Switzerland

Executed all phases of application development process (analysis, design, programming, documentation, test management and application implementation)

Executive Mba, General Management, Business Engineering

Activities and Societies: Executive MBA in Business EngineeringExecutive Master of Business Administration in Business Engineering (exec..

Pmp (Project Management Professional), Project Management

Activities and Societies: PMP, Project Management Professional training.Project Management Professional: PMI certification

Swiss Federal Diploma In Business Information (Eidg. Dipl. Wirtschaftsinformatiker, Wi2), Computer Sciences

Activities and Societies: Study in Business Information / Information Management: graduated Swiss Diploma in Business InformationMasters.

Matura Typ B