Thomas Tovar work email
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Thomas Tovar personal email
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I bring with me, 10 plus years of hands on experience in task managing for teams of 10-50 people and a drive to find and improve process flow. I have an individual focused style that allows me to build and maintain mutually beneficial relationships with clients and peers alike.I began as a part time employee of Mervyn's, in the shoe department to becoming full time department supervisor. I continued my career in retail supervision with roles as department/team leaders with both Home Depot and Target before I left retail to gain additional experience with technical support in the world of hemodialysis, gaining valuable experience working with and troubleshooting chairside machines, but also experience working with billing and purchase orders with the unit administrator.Once my department was absolved, I found myself back in a retail based business gaining experience working in the behind the scenes, e-commerce side of the customer experience.I have been instrumental in assisting with onboarding new hires to seeking out developmental opportunities for my teams, as well as overseeing successful implementation of new work flow processes to benefit the end user and continue to be a key player in advocating for open and effective communication between the client and organization.Please don't hesitate to invite. It would be a pleasure to connect with you.
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Branch ManagerCommerce BankSt. Louis, Mo, Us -
Assistant Branch ManagerCommerce Bank May 2023 - PresentKansas City, Mo, UsSupervise daily operations of the branch to keep customer service running smoothly while promoting security and profitability.Monitor sales results of individuals as well as the branch as a whole.Provide coaching and assistance whenever it’s needed.Lead and mentor the team to build and maintain strong relationships with customers by making sure they have a great experience every time they visit the branch and by providing solutions to their financial challenges. -
Personal BankerCommerce Bank Feb 2022 - May 2023Kansas City, Mo, UsProvide personal financial counseling, assist with lending services, and build relationships with existing customers to sustain high satisfaction ratings and retention. Review and approve overdrafts and checks for cashing, and answer questions on accounts, loans, and statements.Prepare credit and financial information to streamline loans processing for mortgage, installment, and discount loan transactions; prepare loan worksheets for submission to loan processing for closing documents. Assist customers during loan and account application process, and close consumer and real estate and mortgage loans in accordance with internal and federal policies and procedures.Coach team members to develop sales opportunities and refer customers to designated business partners to meet branch and individual customer service and sales goals. -
Invoicing SpecialistWarson Brands Aug 2019 - Feb 2022Saint Louis, Missouri, UsResponsible for verifying billing information, entering amount due, and and confirming itemized accounts of what the client is paying for. Also responsible for ensuring correct percentage of tax is being charged and any discounts are correctly deducted. -
Client Services SupervisorAvery Products Corporation May 2017 - Aug 2019Brea, Ca, UsFocused on delivering an exceptional experience for our end users, through assisting with a variety of product and technical questions. Responsible for leading the day-to-day activities of the Consumer Care Team and assisting with order management duties as needed, working to effectively train and provide developmental opportunities for staff, ensure annual goals are completed and communicated, and working with quality assurance and production teams to ensure end user expectations are exceeded. -
Ecommerce SpecialistBoot Barn Nov 2015 - Apr 2017Worked to maximize the flow of B2B Ecommerce customers. Responsible for day-to-day processing and troubleshooting of all Ecommerce Customer Service orders, managing inventory to ensure accurate reporting of on-hand product on website, processing and screening orders for accuracy and to correct discrepancies, sending orders to vendors for fulfillment and upload orders to order system, and following up with vendors for shipments/tracking and to ensure orders ship in a timely fashion. Worked to communicate and coordinate with internal departments as well as vendors to ensure an exceptional customer experience as well as to work with Finance to process returns and exchanges of all online orders.Oversaw the successful transition from Mainstreet to Oracle's Serenade CRM system as well as the training and creating internal Standard Operating Procedures for the new system.
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Regulatory Compliance Inventory TechnicianFresenius Medical Care Sep 2013 - Mar 2015Bad Homburg, Frankfurt, De• Have a complete grasp of OSHA requirements, tested annually• Prioritizing workload based off of patient and staffing needs.• Assisting secretary with filing and organizing paperwork• Working with Accounts Payable to ensure vendor payment• Perform weekly audits on supplies to keep up par levels• Monthly complete a physical and medication inventory process to submit to Corporate -
Guest Service Team LeadTarget Apr 2010 - Aug 2013• Offering exceptional customer service.• Prioritizing work load based upon business needs.• Delegating tasks to team members in order to deliver a neat, clean, and presentable front lanes.• Promote and sell the store credit cards. • Develop daily focuses for a team of 25 cashiers and cart attendants.• Do a weekly inventory of supplies and order based upon needs.
Thomas Tovar Education Details
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California State University, Long BeachCounseling And Applied Psychology -
Fullerton College
Frequently Asked Questions about Thomas Tovar
What company does Thomas Tovar work for?
Thomas Tovar works for Commerce Bank
What is Thomas Tovar's role at the current company?
Thomas Tovar's current role is Branch Manager.
What is Thomas Tovar's email address?
Thomas Tovar's email address is tt****@****nds.com
What is Thomas Tovar's direct phone number?
Thomas Tovar's direct phone number is +156221*****
What schools did Thomas Tovar attend?
Thomas Tovar attended California State University, Long Beach, Fullerton College.
Who are Thomas Tovar's colleagues?
Thomas Tovar's colleagues are Charles Gandhi, Tanisha Grayson-Barnett, John Maurer, Tjuana Griddine, Mohammed Essrhir, Sheri Kleffner, Abdelghrni Geurini.
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