Thomas Trapp

Thomas Trapp Email and Phone Number

Account Manager and Renewal Specialist @ CivicPlus
Pittsburgh, PA, US
Thomas Trapp's Location
Greater Pittsburgh Region, United States, United States
About Thomas Trapp

Passionate and highly motivated quick learner with over 10 years’ experience in relationship cultivation, professional communication, stakeholder engagement, and problem-solving in high-stress situations requiring diplomacy and tact. Ambitious and competitive self-starter with strong capabilities to succeed both individually and as a team player in ever-changing environments. Tech-savvy, innovative critical thinker with a strong commitment to ethical decision-making practices and adherence to company values. Effective planner with healthy negotiation abilities and an accomplished track record for follow-up, record-keeping, and interactive presentation. Eager to utilize active listening, research skills, and strategic approaches to impact client relations, personal growth, and goals.

Thomas Trapp's Current Company Details
CivicPlus

Civicplus

View
Account Manager and Renewal Specialist
Pittsburgh, PA, US
Website:
civicplus.com
Employees:
922
Thomas Trapp Work Experience Details
  • Civicplus
    Account Manager And Renewal Specialist
    Civicplus
    Pittsburgh, Pa, Us
  • Civicplus
    Account Manager
    Civicplus Jun 2023 - Present
    Manhattan, Kansas, Us
  • Civicplus
    Sales Development Representative Ii
    Civicplus Feb 2023 - Jun 2023
    Manhattan, Kansas, Us
    Working on the NextRequest team, I generate interest and stimulate curiosity within government and public agencies around our solution which streamlines public records request management, promoting efficiency, transparency, and FOIA compliance.
  • Civicplus
    Sales Development Representative I
    Civicplus Jul 2022 - Feb 2023
    Manhattan, Kansas, Us
  • Baldwin-Whitehall School District
    Teacher
    Baldwin-Whitehall School District Aug 2020 - Aug 2022
    - Implemented strategic communication outreach via phone, video, and email in order to promote increased client and stakeholder engagement- Coordinated, planned, and facilitated virtual compliance meetings through Google Meet- Adapted presentation and instruction for interactive engagement of remote clients, using platforms like Zoom and Screencastify - Documented various data points in school management and learning management systems with extreme accuracy for strict compliance records- Performed ad hoc reporting and various data analyses within multiple departments for senior leadership team
  • Hill House Passport Academy Charter Scho
    Teacher
    Hill House Passport Academy Charter Scho Oct 2018 - Sep 2020
    Pittsburgh, Pa, Us
    - Functioned as a committee member with a team focused on stakeholder engagement and improved client outcomes through creating and implementing new policies- Mediated and resolved conflicts and developed strong working relationships with colleagues and clients- Created and delivered high-impact presentations using multiple technology platforms, including PowerPoint and video editing software- Performed one-on-one coaching with clients that require customized training tailored to individual learning types
  • Substitute Teacher Service, Inc.
    Substitute Teacher
    Substitute Teacher Service, Inc. Sep 2017 - Oct 2018
    Aston, Pa, Us
    Demonstrated flexibility and dependability while developing strong rapport with students and colleagues.
  • Denny'S
    Restaurant Manager
    Denny'S Apr 2011 - Mar 2018
    Spartanburg, Sc, Us
    Restaurant Manager and ServerAs a restaurant manager, I supervised a diverse team of approximately 30 employees, with whom I developed good working relationships. I demonstrated excellent customer service skills and ensured top-notch customer service by supporting and assisting employees in different departments, and strived to learn the functions of each position. I used business volume data to forecast business, scheduling employees to maintain maximum efficiency. I ensured that all safety policies and company standards were followed consistently resulting in 97% guest satisfaction and consistently high performance on a variety of inspections and reviews.
  • Mt. Lebanon School District
    Student Teacher
    Mt. Lebanon School District Aug 2016 - Apr 2017
    Pittsburgh, Pa, Us
    Developed and adapted curriculum to include technology and research-backed instructional methods.

Thomas Trapp Skills

Teaching Microsoft Powerpoint Presentation Skills Conflict Management Teamwork Relationship Building Empathy Research Communication Problem Solving Active Listening Time Management Salesforce.com Customer Service Interpersonal Skills

Thomas Trapp Education Details

  • Penn State University
    Penn State University
    Curriculum And Instruction
  • University Of Pittsburgh
    University Of Pittsburgh
    Social Studies Education
  • University Of Pittsburgh At Greensburg
    University Of Pittsburgh At Greensburg
    Political Science
  • Westmoreland County Community College
    Westmoreland County Community College

Frequently Asked Questions about Thomas Trapp

What company does Thomas Trapp work for?

Thomas Trapp works for Civicplus

What is Thomas Trapp's role at the current company?

Thomas Trapp's current role is Account Manager and Renewal Specialist.

What schools did Thomas Trapp attend?

Thomas Trapp attended Penn State University, University Of Pittsburgh, University Of Pittsburgh At Greensburg, Westmoreland County Community College.

What skills is Thomas Trapp known for?

Thomas Trapp has skills like Teaching, Microsoft Powerpoint, Presentation Skills, Conflict Management, Teamwork, Relationship Building, Empathy, Research, Communication, Problem Solving, Active Listening, Time Management.

Who are Thomas Trapp's colleagues?

Thomas Trapp's colleagues are Bo Brown, Caroline Spinks, Lathan Mastellar, Nickole Boloix, Matthew Reis, Angie Barry, Andrew Paino.

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