Thomas Tuch Email & Phone Number

Richmond, Virginia, United States

Data and print marketing strategist helping e-commerce companies convert unidentified browsers into buyers.Helped create a unique retargeting program that goes beyond display ads and utilizes new Identity Resolution Intelligence.Digital/Email/Print Marketing Specialist capitalizing on existing interest to ultimately drive conversions and recapture lost.

Richmond, Virginia Area

• Assists Bar Manager to meet or exceed profit benchmarks by adjusting process to match customer base/demand, optimizing inventory systems and workspace for kitchen, servers, bartenders, and management to be successful
• Provides consistently excellent and respectful service to establish a loyal, regular customer base in a fast-paced environment where memory, efficient communication, and organizational skills
• are paramount
• Trains to educate new server/bartenders to the standardized processes of Buffalo Wild Wings

Richmond, Virginia Area

• Managed Aftermarket Parts – Service Warranty Claims from initial customer contact to order delivery at customer store location
• Organized and executed daily SQDC meetings on the managerial and production floor levels
• Prepared weekly and monthly reports highlighting department’s SQDC performances againstexpectations and future plans for continued success or needed improvement
• Led the process mapping towards creating a work environment of committed lean principles,an increasing value to non-value ratio, and overall happiness for our employees

Richmond, Virginia Area

• Managed and supervised multi-cultural teams towards meeting production demands and goals
• Reconfigured workspaces to support an environment of safety, productivity, cleanliness, andoverall positivity
• Coordinated and communicated with other departments, suppliers, and coworkers to completea quality product with on-time delivery for our customers

Richmond, Virginia Area

• Facilitated implementation of assembly line balance resulting in 9.3% efficiency improvement
• Performed Time Motion studies to develop labor standards for new staffing models as well asvalidate and improve line balance
• Utilized 5S Lean Practices to develop material storage layout, minimize WIP parts, reducenon-value added assembly time, and allow just-in-time delivery of parts