Thomas Turnham Email & Phone Number

Hillsboro, TX, US

Oxford, Mississippi, United States

United States

Lakewood, Colorado, United States

• I exhibited my extraordinary expertise in overseeing and efficiently managing claims, including filing, liability assignment, and gathering statements from customers and Claimants. I responded to incoming queries.
• Recognized by the management for delivering exceptional customer service after a client shared feedback regarding their experience.
• Facilitated other independent adjusters in resolving complex issues aiding in easing the burden on management.
• Coached and effectively guided new adjusters to gain knowledge related to the company's system while supporting the team in handling claims.
• Maintained the overall standards while working according to the state insurance regulation related to fair claims practices and prompt payment of claims.
• Maximized claim intake per day by utilizing time management expertise.

Phoenix, Arizona, United States

Mansfield, Texas, United States

• During this job role, I led and efficiently managed five drivers simultaneously at two terminals. Maintained the overall operations, security, and safety procedures. I determined the total time and shortest routes from.
• Generated company revenue by contributing to the decision-making process while serving as a key business contact (BC) person.
• Conducted road tests for newly recruited staff and instructed team regarding how to safely attach double trailers by utilizing converter dolly correctly.
• Improved vehicle safety by inspecting vehicles as per the IAW FMCSA and DOT guidelines.
• Delivered impeccable customer services by efficiently picking up and delivering trailers between Fed EX terminals.
• Maintained the accurate Hours of service logs as well as DVIR according to the Fed-Ex Standards.

Weatherford, Texas, United States

• During this job role, I maintained and compiled the state, DOT, and Federal FMCSA regulations. I implemented all customer operational, security, and safety procedures.Key Achievements:
• Resolved issues promptly related to repairing the trailer or truck to offload materials to the customers, including I.E. Blown hoses, Broken PTO drive shaft, and ECT.
• Delivered different sands to companies for production uses within time by driving on an average of 1500 to 2000 miles every week without any mistakes or complaints.
• Maintained safe operations and gained knowledge related to offloading pneumatic trailers to improve knowledge/pay.

Kansas City, Missouri, United States

• During this job role, I performed welding on railway rails while ensuring proper welds and the replacement of rail tracks. I complied with all FMCSA and FRA Regulations while operating on the roadway and Railway.
• Facilitated in repairing and rebuilding welding heads, trailers, and trucks during off-season to prepare for next season.
• Configured and maintained mobile welding unit while assigned to the CSX Railroad Unit.

West, Texas, United States

• During this job role, I delivered exceptional services in operating tow trucks and flatbed vehicles, accepted service calls for AAA roadside assistance, insurance companies, and county dispatch, on-call 24/7. I drove a.
• Attained various gift cards from AAA Roadside service due to exceptional customer service.
• Successfully upgraded to heavy wrecker driver in 2015 by acquiring Class A CDL.
• Served as Mentor and effectively guided drivers regarding industry best practices/techniques to increase safety.
• Picked up customers' vehicles in need of roadside support and take them to their safe destination in a timely manner.
• Promoted from an entry-level position to a training supervisor due to excellent service delivery expertise.

Phoenix, Arizona, United States

West, Texas, United States

• During this job role, I delivered exceptional services in operating tow trucks and flatbed vehicles, accepted service calls for AAA roadside assistance, insurance companies, and county dispatch, on-call 24/7. I drove a.
• Attained various gift cards from AAA Roadside service due to exceptional customer service.
• Successfully upgraded to heavy wrecker driver in 2015 by acquiring Class A CDL.
• Served as Mentor and effectively guided drivers regarding industry best practices/techniques to increase safety.
• Picked up customers' vehicles in need of roadside support and take them to their safe destination in a timely manner.
• Promoted from an entry-level position to a training supervisor due to excellent service delivery expertise.

New Mexico

Manage day to day operations of the New Mexico Area. Electrical and mechanical troubleshooting of 40+ ISB Ice merchandising units as well as servicing Hoshizaki Crescent Cubers models; 1900-SAH, 1600-SAH and, 1300-SAH.

East Texas - Nacogdoches And Surrounding Areas

Service and troubleshoot ISB ice merchandising machines. Self-managed East Texas area day to day operations.

Waco, Texas

Provide general clerical and office support for Retention, Placement, and Testing Department. Assist in the setup of computers for testing, passing out of incoming faxes, paperwork to success coaches. Attend training as needed. Maintain current inventory of computer systems, and office supplies.

Waco, Texas

Provided assistance where necessary and reviewed reports to be sent to the district attorney’s office for prosecution. Revised office documents to help provide a more streamlined flow for police activities, as well as developed an information guide for future student workers. Responsibilities included the daily filing of records and dispatching of officers.

Nacogdoches, Texas

Responsibilities included the daily opening and closing of store as well, as operations while maintaining sales quotas and inventory control. Set daily goals and coached sales team in absence of store manager. Participated in weekly and monthly sales meetings located in Houston. During opening and closing, maintained daily inventory count, as well as.

Nacogdoches, Texas

Assisted in the delivery and setup of items and staging for student and academic affairs. Replacement of parking signs as per university police department. Provided industrial safety through the maintenance of safety markings, and managed self when supervisors were absent.

Norfolk, VA, Key West, FL

Petty Officer Second Class/Support Equipment Gas Turbine Mechanic/Support Equipment Hydraulic Intermediate Maintenance Technician/Electronic Equipment Repair Technician/Safety Technician/Hazardous Materials Handling/Material Handling Equipment Operator and Mechanic/ Individual Component Repairable List Manager/Information Security/Auxiliary Security.

Key West, Florida

Built and set banners for pick up by banner towing aircraft. Maintained accurate inventory of letters and weight poles, lines for banners.For the 2005 Blue Angel's in Paradise Airshow I assisted Fred Cabanas and Todd Stewart providing fuel, prepatory services for the following aircraft: Pitts S2c, Citabria 7GCAA, T-28 Trojan, Hawker Sea Fury.

Key West, Florida

Serviced and fueled resident and transient general/commercial aviation aircraft.