Thomas Vincent
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Thomas Vincent Email & Phone Number

Senior Specialist ServiceNow Platform Operations at Rio Tinto
Location: Brisbane, Queensland, Australia 12 work roles 2 schools
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✓ Verified August 2026 3 data sources Profile completeness 100%

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Current company
Role
Senior Specialist ServiceNow Platform Operations
Location
Brisbane, Queensland, Australia
Company size

Who is Thomas Vincent? Overview

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Quick answer

Thomas Vincent is listed as Senior Specialist ServiceNow Platform Operations at Rio Tinto, a with 39972 employees, based in Brisbane, Queensland, Australia. AeroLeads shows a matched LinkedIn profile for Thomas Vincent.

Thomas Vincent previously worked as ITSM Operations Lead at Sime Darby Industrial Sdn Bhd and Business Solutions Engineer at Service Quality. Thomas Vincent holds Certificate Iv In Leadership And Management from Nda Tasmania.

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Email format at Rio Tinto

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Rio Tinto

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Profile bio

About Thomas Vincent

With a natural curiosity, zest for learning and how to apply new solutions and practices to professional practices, Thomas is driven to find customised solutions and results for all clients. Following an extensive career spanning across the Hospitality and Digital-Innovation industries, Thomas brings a diverse background of work experiences and solutions to his clients and how best to manage deliverables for all clients whilst maintaining high satisfaction and efficiency metrics. Thomas’ strategy encompasses a holistic approach to client engagement and service delivery, having managed a high client count for large global brands.

Listed skills include Customer Service, Hospitality Industry, Food And Beverage, Strategic Planning, and 2 others.

Current workplace

Thomas Vincent's current company

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Rio Tinto
Rio Tinto
Senior Specialist ServiceNow Platform Operations
Brisbane, QLD, AU
Website
Employees
39972
AeroLeads page
12 roles

Thomas Vincent work experience

A career timeline built from the work history available for this profile.

Senior Specialist Servicenow Platform Operations

Brisbane, Qld, Au

Business Solutions Engineer

Brisbane, Queensland, Australia

As a dedicated Business Solutions Engineer, I specialise in bridging the gap between technology and business needs to drive optimal outcomes. With a keen understanding of both the technical landscape and the intricacies of business operations, I thrive on crafting innovative solutions that empower organisations to achieve their goals in and around operational effeciences.My role encompasses a dynamic blend of technical expertise and client-focused collaboration. I work closely with… Show more As a dedicated Business Solutions Engineer, I specialise in bridging the gap between technology and business needs to drive optimal outcomes. With a keen understanding of both the technical landscape and the intricacies of business operations, I thrive on crafting innovative solutions that empower organisations to achieve their goals in and around operational effeciences.My role encompasses a dynamic blend of technical expertise and client-focused collaboration. I work closely with clients to comprehend their unique challenges, utilising a deep understanding of cutting-edge technologies and industry best practices to design and implement strategic solutions. From customising ITSM software to integrating scalable systems, I am committed to delivering solutions that not only meet but exceed client expectations.I excel in translating complex technical concepts into clear, actionable insights for both technical and non-technical stakeholders. Leveraging my experience in customer success management, I ensure that solutions not only solve immediate challenges but also contribute to long-term scalable business solution. Show less

Dec 2023 - Aug 2024

Customer Success Manager

Brisbane, Queensland, Australia

Oct 2022 - Aug 2024

Customer Success Manager, Institutional - Apac

Brisbane, Queensland, Australia

Apr 2022 - Oct 2022

Customer Success Specialist

Brisbane, Queensland, Australia

Aug 2021 - Apr 2022

Client Relationship Coordinator

Brisbane, Queensland, Australia

Mar 2021 - Aug 2021

Crew Trainer

Sandy Bay, Tasmania, Australia

Mar 2013 - Dec 2014
Team & coworkers

Colleagues at Rio Tinto

Other employees you can reach at riotinto.com. View company contacts for 39972 employees →

2 education records

Thomas Vincent education

Certificate Iv In Leadership And Management

Nda Tasmania

Education record

Guilford Young College
FAQ

Frequently asked questions about Thomas Vincent

Quick answers generated from the profile data available on this page.

What company does Thomas Vincent work for?

Thomas Vincent works for Rio Tinto.

What is Thomas Vincent's role at Rio Tinto?

Thomas Vincent is listed as Senior Specialist ServiceNow Platform Operations at Rio Tinto.

Where is Thomas Vincent based?

Thomas Vincent is based in Brisbane, Queensland, Australia while working with Rio Tinto.

What companies has Thomas Vincent worked for?

Thomas Vincent has worked for Rio Tinto, Sime Darby Industrial Sdn Bhd, Service Quality, Vitalsource, and Jacaranda.

Who are Thomas Vincent's colleagues at Rio Tinto?

Thomas Vincent's colleagues at Rio Tinto include Hugo Lévesque, Mba, Richard Walker, Dipali Anil, Sylva Bedevian, and Alfredo Cetto.

How can I contact Thomas Vincent?

You can use AeroLeads to view verified contact signals for Thomas Vincent at Rio Tinto, including work email, phone, and LinkedIn data when available.

What schools did Thomas Vincent attend?

Thomas Vincent holds Certificate Iv In Leadership And Management from Nda Tasmania.

What skills is Thomas Vincent known for?

Thomas Vincent is listed with skills including Customer Service, Hospitality Industry, Food And Beverage, Strategic Planning, Event Planning, and Microsoft Office.

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