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Thomas Viola Email & Phone Number
Incident Manager and Problem Manager (Engineer 3)
at
Comcast
1 work email found
@comcast.com
1 phone found area 215
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Incident Manager and Problem Manager (Engineer 3)
Location
Middletown, Delaware, United States
Company size
Who is Thomas Viola? Overview
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Quick answer
Thomas Viola is listed as Incident Manager and Problem Manager (Engineer 3) at Comcast, a company with 60190 employees, based in Middletown, Delaware, United States. AeroLeads shows a work email signal at comcast.com, phone signal with area code 215, and a matched LinkedIn profile for Thomas Viola.
Thomas Viola previously worked as Incident Manager / Problem Manager (Engineer 3) at Comcast and President at Middletown Village Civic Association. Thomas Viola holds Technical Certificate, Unix Systems Administration from Bucks County Community College.
Company email context
Email format at Comcast
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{first}_{last}@comcast.com
89% confidence
AeroLeads found 1 current-domain work email signal for Thomas Viola. Compare company email patterns before reaching out.
Profile bio
About Thomas Viola
President of Middletown Village Civic Association: 2010 - 2016Vice-President of Middletown Village Civic Association: 2009 - 2010
Listed skills include Risk Management, Unix, Sdlc, Vendor Management, and 35 others.
Current workplace
Thomas Viola's current company
Company context helps verify the profile and gives searchers a useful next step.
Comcast
5 roles · 16 years
Thomas Viola work experience
A career timeline built from the work history available for this profile.
Incident Manager / Problem Manager (Engineer 3)
Current- Coordinate and facilitate activities across multiple teams to develop a plan for the support model for CDVR (Cloud DVR) trials. This may involve developing new process and/or adapt/refine existing processes.
- Lead triage issues for Cloud TV, during the various Technical and Market Trials.
- Facilitate Regional Market Launch War Rooms and New Market testing support
- Working with Production Support team, Business Operations, Technical Operations, Release Management, Market Trial team and development teams to develop and implement processes that would streamline Incident Management.
- Manage Sev1/2/3 Production Incidents to resolution
- Facilitate and Lead Root Cause Analysis / After Action Reviews and Executive Summary
Oct 2013 - Present
President
Middletown Village Civic Association
2010 - 2016
~6 yrs
It Team Lead
Ing Us Financial Services
- Manage day to day IT Production Support Dept operations for various Finance and Risk Management Applications and Manage Weekly Resource Schedule
- Provide leadership to matrix operations team
- Manage operations for grid computing environments (Datasynapse)
- Actuarial application administration/support & daily system operations including level 1 & level 2 support.
- Responsible /Manage the efforts of off-shore Support Team
- Coordination with various internal and external IT resources for Production Environment Stability and change
Apr 2011 - May 2013
Business Management Analyst (Release Manager) / It Team Lead
Business Management Analyst – (System Development Implementation / Release Manager: December 2007 to 2011) (Technical Analyst Lead: Managed Workload for 50 + Resources' Production Support: 2004 - 2007)
Nov 2004 - Jan 2011
Team & coworkers
Colleagues at Comcast
Other employees you can reach at comcast.com. View company contacts for 60190 employees →
CM
Carnell Moss
Colleague at ComcastChampaign, Illinois, United States, United States
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JC
Jake Cannon
Colleague at ComcastPhiladelphia, Pennsylvania, United States, United States
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ZK
Zuzanna Koza
Colleague at ComcastTrenton, New Jersey, United States, United States
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RB
Richard Benson Jr
Colleague at ComcastNorth Middleboro, Massachusetts, United States, United States
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DB
Dave Barton
Colleague at ComcastNottingham, Maryland, United States, United States
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ES
Eric Stafford
Colleague at ComcastGreencastle, Indiana, United States, United States
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AM
Alexis Maestas
Colleague at ComcastDenver, Colorado, United States, United States
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SH
Sharonda Haile
Colleague at ComcastMadison, Mississippi, United States, United States
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CT
Cambria Thomas
Colleague at ComcastUnited States, United States
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CP
Christian Puente
Colleague at ComcastFarmington, Connecticut, United States, United States
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Carnell Moss
Colleague at ComcastChampaign, Illinois, United States, United States
View →
JC
Jake Cannon
Colleague at ComcastPhiladelphia, Pennsylvania, United States, United States
View →
ZK
Zuzanna Koza
Colleague at ComcastTrenton, New Jersey, United States, United States
View →
RB
Richard Benson Jr
Colleague at ComcastNorth Middleboro, Massachusetts, United States, United States
View →
DB
Dave Barton
Colleague at ComcastNottingham, Maryland, United States, United States
View →
ES
Eric Stafford
Colleague at ComcastGreencastle, Indiana, United States, United States
View →
AM
Alexis Maestas
Colleague at ComcastDenver, Colorado, United States, United States
View →
SH
Sharonda Haile
Colleague at ComcastMadison, Mississippi, United States, United States
View →
CT
Cambria Thomas
Colleague at ComcastUnited States, United States
View →
CP
Christian Puente
Colleague at ComcastFarmington, Connecticut, United States, United States
View →
3 education records
Thomas Viola education
Technical Certificate, Unix Systems Administration
Technical Diploma, System Architecture / Business Management
Dpt Business School, Philadelphia
H.S. Diploma
Holy Ghost Prep.
FAQ
Frequently asked questions about Thomas Viola
Quick answers generated from the profile data available on this page.
What company does Thomas Viola work for?
Thomas Viola works for Comcast.
What is Thomas Viola's role at Comcast?
Thomas Viola is listed as Incident Manager and Problem Manager (Engineer 3) at Comcast.
What is Thomas Viola's email address?
AeroLeads has found 1 work email signal at @comcast.com for Thomas Viola at Comcast.
What is Thomas Viola's phone number?
AeroLeads has found 1 phone signal(s) with area code 215 for Thomas Viola at Comcast.
Where is Thomas Viola based?
Thomas Viola is based in Middletown, Delaware, United States while working with Comcast.
What companies has Thomas Viola worked for?
Thomas Viola has worked for Comcast, Middletown Village Civic Association, Ing Us Financial Services, and Jp Morgan Chase.
Who are Thomas Viola's colleagues at Comcast?
Thomas Viola's colleagues at Comcast include Carnell Moss, Jake Cannon, Zuzanna Koza, Richard Benson Jr, and Dave Barton.
How can I contact Thomas Viola?
You can use AeroLeads to view verified contact signals for Thomas Viola at Comcast, including work email, phone, and LinkedIn data when available.
What schools did Thomas Viola attend?
Thomas Viola holds Technical Certificate, Unix Systems Administration from Bucks County Community College.
What skills is Thomas Viola known for?
Thomas Viola is listed with skills including Risk Management, Unix, Sdlc, Vendor Management, Software Documentation, Process Improvement, Business Analysis, and System Administration.
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