· Duties includes planning, evaluating, coordinating and performing installation and/or reconfiguration of hardware and software elements of data and/or voice communication network· Prepare or ensure that appropriate network documentation exists, including operational instructions· Coordinating with customers to implement changes in support of network redesign· Assisting with the design of a network that includes selection of hardware and software packages· Ensure networks are compliant with security requirements and ready for audits· Managed inventory of over 1,000 equipment in operation

Platoon Leader of 397th Signal Company.Responsible for overseeing training of 20-plus Soldiers.Plan and executed training operations.Possesses a Security Clearance.

Duties include setting up, configuring, and maintaining Cisco router and switches in a Core, Distribution, and access Layer design which includes updating and backing up configurations as well as researching better ways to secure the network.Setting up encryption on hardware and port security via MAC address port reservation.Coordinate with command team to implement network outages in support of network maintenance.Using Solarwind to create, update, and troubleshoot help desk tickets.Ensure NIPR and SIPR network are compliant with security requirements.

Duties include performing end user support.Provide quick customer support in diagnosing and troubleshooting computer issues.Utilize Remedy to sort and analyze trouble tickets.Order replacement parts via HP Partner Portal.Create written procedures for users to perform self-help for potential future issues.

Duties include installing computers and upgrading machines; monitor, operate and maintain hardware, software, andnetworks for a computing platform for all military installations supported by NMCI (Navy Marine Corps Intranet)Configure, assemble and install laptops, microcomputers, workstations and/or peripheral equipment..Perform first line support for service interruptions such as printer routings, power outages, wiring problems, andmalfunctioning servers and escalate unresolved problems to expedite resolution.Upgrade, modify and replace hardware, software and network components.