Thomas Driggers Email & Phone Number

New York City, US

Seattle, WA, US

• Provided critical oversight, guidance, and coordination across multiple projects under the People Engine Team, tasked with building a ground-breaking, customized HCM (Human Capital Management) system capable of scaling.
• Unblocked a partner team's 2021 commitments by delivering 2 delayed projects by: a) designing an MVP that could be delivered 6 months earlier than planned, and b) redefining the effort to deliver a soft-launch that.
• Monitored and analyzed data across teams and projects (velocity, roadmap progression, cross-team dependencies, attrition rates, tech debt, etc) and identified an org-wide trend of increasing human resource and team.
• Created and presented to leadership a 12-month projection report including a data-driven matrix with project timelines cross-referenced with planned vs available resources, and highlighting week-over-week cumulative.
• Increased efficiency by 25%, reduced risk of failure by 50%, and decreased legal liability in a HR workflow handling manually-verified employee documentation by mapping and analyzing the existing design, then proposing.
• Generated a range of vital documentation including detailed workflow diagrams with associated detailed analysis identifying areas of concern and possible oversight, proposed designs for improvements, milestone.

Tallinn, Estonia, EE

• Led a complete technical software development project team providing full Software Development Life Cycle services for a remote client (Zappos – Las Vegas), consisting of a solutions architect, a lead software / cloud.
• Rebuilt, improved, and strengthened a troubled client relationship, reestablishing productive partnerships with multiple stakeholders through proactive transparent communications and implementation of formal progress.
• Reduced turnaround on requests and bug fixes by an average of 58%, from averaging 12 weeks to 5.
• Spearheaded rearchitecture of existing AWS service to improve efficiency and lower costs by $13K per month, by converting from Lambda-based processes to EMR / Spark.
• Generated and presented a proposal for the AWS rearchitecture, including a detailed cost analysis demonstrating an ROI on level of effort within 12 months.
• Directed an international virtual team in documenting, training, and handing over of client software to end customers with minimal disruption and high satisfaction ratings from client.

• Overhauled, improved, and streamlined preexisting web analytics implementation based in Ensighten and Adobe Omniture, reducing code overhead and data failures by over 60%.
• Delivered a failing 18-month project in 6 months converting company-wide web analytics to new platform (Google Analytics), inherited after the original team responsible was dissolved and previous 12 months of work.
• Conducted war room meetings and tiger team sessions to prioritize tasks, load-balance resources, and rapidly remove mission critical roadblocks, e.g., fundamental paradigm conflicts between new and legacy platforms.
• Developed and executed strategy for implementation, adoption, and future-state roadmap of Google Analytics, establishing processes for ingestion and handling of requests and issues, progress tracking, and documentation.
• Managed a 6-member team and transformed our role from downstream functionary to proactive stakeholder for Getty’s entire digital product portfolio, reducing disruptions of critical data pipelines by 85%, resulting in.
• Partnered with stakeholders from technical, product, legal, and marketing teams to establish buy-in and trust by demonstrating well-defined process and structure concepts to ensure data continuity and security.

• Spearheaded technical design and development team exploring feasibility of deploying cross-device, cross-platform educational games as additional revenue source.
• Delivered six concept prototypes within six-month project window, two of which were selected for full-scale production; original requirement was only for 3 prototypes, and only one for production.
• Reduced production time by 50% by creating a modular building-block system for rapid prototyping, with reusable graphics and UI elements and code; prototypes were able to go from idea to demonstrable concept in four.
• Designed flexible templates with detailed documentation, then engaged, directed, and supervised external vendor teams to create additional modules based on the templates, enabling parallel efforts and increasing peak.
• Generated detailed gameplay flow charts, unique art style guides, development LOE estimates, data-retention methods and policies, and biweekly progress reports and demos.

Seattle, WA, US

• Managed a 12-member team of web designers and developers responsible for UI and UX across all Seattle Times’ digital properties, both internal and external facing.
• Proposed, planned, and executed transition to a customized CMS framework to lower maintenance overhead by 30% and new features to be rolled out 40% faster on average, enabling stakeholders to publish content with.
• Identified opportunities for additional advertising revenue totaling more than $60K per month, including sponsorships of sports-related social media events.
• Conceptualized, created, and implemented a standardized, technology agnostic delivery mechanism for distributing advertising media to the entire range of websites and apps.

• Conceived, designed and implemented online activities and games for a wide range of clients, including Disney, Disney Jr., Nickelodeon, Nick Jr., PBS, HUB, NatGeo and more.
• Collaborated with internal and client teams to brainstorm and plan IA, UI, UX.
• Coded and tested site and game functionality in AS3, HTML4/5, CSS3, and JS.
• Assessed each product for UX, gameplay, interactive functionality, and resource utilization.
• Engineered HTML5 browser-based ‘Lone Ranger’ game using Disney’s proprietary Rocket Pack platform, delivered under tight deadlines tied to film promotion schedule.

• Conceived and implemented motion graphics for various MMORPG promo and support sites, including Guild Wars 2, Aion, Blade and Soul, Lineage II, City of Heroes, and NCSOFT.com.
• Collaborated with multidisciplined teams to brainstorm and plan site IA, UI, UX.
• Evaluated and reported level of effort for development of various design proposals.
• Created motion graphic styles to incorporate in-game atmosphere, look and feel into sites.
• Prototyped, tested and assessed UX for proposed site animations using Flash and JavaScript.
• Prepped, edited and actively bug-fixed existing JavaScript, HTML and CSS code base for new features.

Seattle, US

• Designed and developed new features for the Scene It? Movies Facebook game application.
• Conceptualized, designed, developed, tested, and deployed UX and UI for in-app purchases.
• Implemented complete UI overhaul with wholesale changes / additions in functionality, including social interactions, leaderboards, tooltips, gifting capability and notifications.
• Adapted new interactive game elements to existing code structure, hand-coding AS3 in MVC.
• Coded APIs for PHP backend data calls using JSON, and for Facebook OAuth and Graph APIs.
• Tracked down inconsistencies and large-scale bugs and resolved them in a timely manner.

Bellevue, WA, US

• Launched new UX Team with focus on establishing User-Centered Design for internal software.
• Assessed UI, UX, IA and code base of current AIR-based software built with Flex 3 / 4 frameworks.
• Identified and prioritized usability issues and impacts on end-users; made recommendations for improvements in design and code structure.
• Conceptualized new UI components and generated wireframes and prototypes for testing.
• Developed best-practice processes for configuration mgmt and modification / enhancement requests.
• Established layout and hardware / software resource requirements for construction of UX lab.

• Designed and coded virtual keyboard for touchscreen devices in ActionScript 3 and XML; loads keyboard layout dynamically from XML according to user preference – can choose QWERTY, Dvorak or Alphabetical layouts.
• Created intro logo animations for two independent projects, produced in Flash and After Effects using timeline animation; designed for web-based content delivery, with scalability built-in.
• Published 5 books in print and digital format, performing all photo shoots, layout, graphic design and editorial review.
• Produced instructional DVD video, including script-writing, production schedule, motion graphics, packaging, cover artwork and interactive DVD menus.
• Produced webcast video series, including researching and configuring content delivery, directing, videography, editing and graphic design.
• Designed, developed and maintained content and eCommerce websites, with standards-compliant HTML and CSS.

• Created all graphic design and reviewed all editorial content for 3 new business proposals worth $40 million in revenue (2 proposals were accepted, $20 million).
• Reduced printing errors 50% by learning, adapting to vagaries of print and publication services.
• Project leader of 4 person team to ensure quality control and timely execution.
• Created, edited digital media for military training program: photographs, 2D/3D graphics, motion graphics, video, interactive interfaces.
• Identified, solved Gryphon's ad-hoc branding problem: cleaned up, organized 200+ corporate branding images into a repository; wrote usage guidelines that were well received by colleagues.

US

• Wrote, illustrated, and maintained a 110 page master briefing for the Boeing division of the U.S. Missile Defense System in Alaska, used by Boeing executives to educate employees, military personnel and gov’t officials.
• Adapted complex, technical information to be delivered in simplified, measured amounts, leveraging illustrations and summarized bullet points.
• Produced briefing materials for senators, generals, and the Joint Chiefs of Staff.
• Created 2D / 3D static and motion graphics to dynamically convey complex information.
• Converted engineering documentation into human readable training material.
• Project leader of 5 person team on 12 projects.