Premise Technology Program Management Working within the Comcast’s Premise Technology Program Management I am responsible for driving programs to enhance the Comcast customer experience. In this role I am currently running programs to enhance Wi-Fi coverage within the Comcast footprint as well as allowing customers to manage and own their own equipment.

Program Manager for the Comcast X1 RDK STB software team in a high pace Agile development environment

As Senior Engineering Project Manager with Comcast’s National Engineering & Technical Operations (NE&TO) organization I provide support to National and Divisional staff during all project phases. In addition to acting as a liaison with appropriate company personnel and vendors to ensure project compliance; coordinate multiple projects within a single cable infrastructure; determine feature and functionality requirements and performance metrics; initiate, facilitate, and monitor specific inter/intra-departmental project progress and performance to assure quality; ensure milestone dates are met; prioritize and monitor risk associated with various stages of the project deployment; maintain project status reports on projects; create and manage contingency plans for projects; estimate and manage budgets; and evaluate impact change request against communicated timelines.

Served as the IT Program Manager for CNSI at the AMTRAK corporation in Philadelphia. Leading various IT Infrastructure initiatives.

As the Operations Project Manager for the Product Development and Technology division of Unisys Corporation, I worked closely with the management team to coordinate external commitments involving the annual financial plan (14 million), program priorities and spending. I was primarily responsible for the management of all internal and Work In Process inventory including Mainframes, Servers, Disks, Switches, PCs etc. and allocating these resources to established and developing programs on a continuous basis. This included the evaluation and purchasing of new assets..

Provided software engineering level support of field reported questions and problems for system and environmental software products. Task included analysis and diagnosis of operating system, application and/or hardware related system failures of the Unisys ClearPath MCP systems and ES7000 line of Microsoft Servers. In addition, responded to daily contact request from customers and field personnel on operating procedures, technical questions, suggested structural layouts. In this position I was a Senior Engineer leading a team of 7-10 technical engineers.

Provided software engineering level support of field reported questions and problems for system and environmental software products. Task included analysis and diagnosis of operating system, application and/or hardware related system failures of the Unisys ClearPath MCP systems and ES7000 line of Microsoft Servers. In addition, responded to daily contact request from customers and field personnel on operating procedures, technical questions, suggested structural layouts. In this position I was a Senior Engineer leading a team of 7-10 technical engineers.

Quality Assurance Engineer – Duties included independent testing, regression testing and field testing newly developed Software, Hardware, and Mainframe Server qualifications. Lead the Customer interfacing to proto typing new products to the customer base thru product demonstrations and presentations