Treasurer.Formerly, Technical advisory role working towards the final design, implementation, and opening of the Schofield Farm Maker Space.

Designing, configure, manage, and monitor diverse technologies tailored to client needs. Design, implement, and monitor virtual environments on VMware, Microsoft Azure, and Amazon Web Services (AWS). Document standard operating procedures and develop network improvements. Design and manage client networks, conduct security assessments, and implement enterprise solutions. Oversee implementation and compliance for CMMC level 2, NIST 800-171, and ISO 27001 data and process standards.Implementation and oversight of security procedures, strategies, and postures. Managing hardware and virtual components: firewalls, switches, OOBM, SANs, wireless networks, and more. Daily management of ConnectWise incident and task suites, VPN, DNS protection, and SIEM monitoring.Routine config and maintenance work with Microsoft Azure; Azure active directory (including DNS, SSL and SPN), Windows and Linux VMs, resource groups, recovery services vault/Azure site recovery. Administration of Active Directory (AD) and Azure/EntraID; provide Windows Desktop support. Troubleshoot & resolve Tier 2 and 3 Help Desk tickets; document resolutions.Building, managing, and maintaining servers, software, and systems including domains, controlling servers, print servers, M365 sync, web and database servers, file services, certificates, cloud integrations, backups, and reporting & feature improvements on OSes ranging from Server 2016 to Server 2022.Daily operations oversight for Office 365/Microsoft 365 Services: Exchange, SharePoint, Teams, Teams Calling, MDM, Multifactor security, etc. Schedule and perform on-site client work; provide top-tier consulting services to i4DM customers. Communicate conscientiously and effectively with clients and stakeholders through all available channels: verbal, written, and video.Engage in continual professional development through training and certifications, staying updated with IT and telecom advancements.

Managed physical and virtual infrastructure on VMware & AWS. Monitored critical infrastructure using OpManager, snmp, and custom code snippets. Monitoring via SIEM, antivirus, DNS protections, snmp, and NOC tools including Connectwise, PRTG, Logic monitor, Cisco and others.Administered Windows Server OS, SAN architecture, and security operations. Oversaw network design, security, and campus monitoring. Administration of Active Directory (AD) and Azure Active Directory; provide Windows Desktop support. Troubleshoot and resolve Tier 2 and 3 Help Desk tickets and document resolutions.Automated application and service deployments using PowerShell, Syxsense, SCCM, WSUS, and CarbonBlack.Acted as a knowledge base, teaching resource, and as an escalation point for North American IT Teir 1 & 2 support teams. Oversaw implementation and compliance for CMMC level 2, NIST 800, ISO 27001, and ITAR data and process standards. Daily operations, monitoring, maintenance, and planning of technologies including; Windows Server 2012 r2 – 2022, VMware ESXi/vCenter 5.5 - 7.0, AWS backups, Microsoft (and other) GCC High environments. Nessus vulnerabilities remediation planning and implementations, DoD & DHS daily bulletins.

Inventor of the Original WaxWick™ auto-centering wick stabilization technology. Combining precise, technical, and abstract techniques to improve client experiences. Creative problem solving for customers and projects. Developing and maintaining complex visual projects and assisting makers with production process and equipment improvements.Weekly use of FMD print manufacturing equipment and proceduresRoutine product development CAD work

Providing infrastructure support for small and medium business. Deployment, maintenance, and management of hardware and enterprise softwares both on-premise and virtual, ranging from single appliances to redundant & fault-tolerant network, compute, and storage solutions. Application migrations and upgrades across multiple industries. Supported nd administering Windows desktop XP, 7, 8, & 10 & server 2008, 2012, & 2016 VMs via ESXi, (4, 5 & 6 and subversions), Active Directory, SQL, and network operations such as DHCP, DNS, TCP/IP, and vlans. Assisting all clients of every size to ensure their data availability and disaster recovery options. Administration of G-suite and O365 environments.

Developed project proposals related to print management for enterprise implementation. Oversaw implementations through to environment-specific troubleshooting. Provided requests for information, technical planning, and providing top-notch client care. Point of escalation for tiers 1 & 2. Maintained lab environments with varied small and medium-scale Windows Server 2008, 2012, & 2016, and Windows Desktop 7 & 10. Configured and deployed VMs via ESXi, (4, 5 & 6 and subversions) & vCenter, XenApp, and AWS. Deployed and managed Active Directory, SQL, and network operations such as DHCP, DNS, TCP/IP, and vlans. Assisted clients with networking, Application migrations and upgrades, physical and virtual server migrations (from 2008 to 2012 and 2016) infrastructure and server configuration, process, administration, and configurations. Use of endpoint device management software Cortado Server. Created and maintained technical and presentation media & assets for sales teams. Technical project coordination and executive presentations. Provided customer-specific solutions through the use of SCCM and PowerShell.

I oversaw day to day operations of inbound support requests from vendors and direct customers. Served as the escalation point for tier-1 and tier-2 teams. Built servers and cloud infrastructure, assisted with LabTech ticket automation, and constructed SOPs for all Tier I & II technical teams. Assisted customers in VPN setup and monitoring, infrastructure and application migrations and upgrades. Administered over 5,000 Windows Server 2003, 2008 , 2012, VMs via ESXi, (4, 5 & 6 and subversions) deployment, management and migrations. Managed Active Directory, SQL, and network operations such as DHCP, DNS, TCP/IP, and vlans. Change-management for VMware SaaS environment providing Enterprise OSes & softwares, and managed accompanying network environments & backup processes. Worked with system architects and CTO to design and deploy customer environments (virtual infrastructure, desktops, accompanying management tools, software deployments and migrations).

Monitored and deployed enterprise services resources. Provided timely responses to customer needs. Oversaw Tier-1 tickets and escalations to senior engineering. Incident and change management for routine (SEV 4, 3, & 2) and SEV 1 tickets. Windows Server 2003, 2008 , 2012, VMs via ESXi, (4, 5 and subversions) deployment, management and migrations. Implementation and administration of; Active Directory, SQL, and network operations such as DHCP, DNS, TCP/IP, and vlans. Created guidelines for, and supported team environmental reporting & incident management capabilities. Change request fulfillment and configuration of virtual compute and networking in a wide range of enterprise hardware (Cisco, Brocade, SonicWall, Dell, Super Micro, NetApp & more) and change management of BPG, iSCSI, and inter-site vlans and VPNs.