Help Desk Representative I
CurrentProvide Global Help Desk remote troubleshooting for Caterpillar and Ameren Service Desk. Maintained daily call metrics with high level of customer satisfaction.
Mar 2012 - Present
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Thomas Wall Email & Phone Number
Help Desk Representative I at Innovative Technology Solutions
at
Innovative Technology Solutions
1 work email found
@itsllc.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Help Desk Representative I at Innovative Technology Solutions
Location
Greater Chicago Area, United States
Company size
Who is Thomas Wall? Overview
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Quick answer
Thomas Wall is listed as Help Desk Representative I at Innovative Technology Solutions at Innovative Technology Solutions, a with 159 employees, based in Greater Chicago Area, United States. AeroLeads shows a work email signal at itsllc.com and a matched LinkedIn profile for Thomas Wall.
Thomas Wall previously worked as Help Desk Representative I at Innovative Technology Solutions and Senior Technician/Help Desk at Advanced Technology Services. Thomas Wall holds Electronics Technology from Southern Illinois University, Carbondale.
Company email context
Email format at Innovative Technology Solutions
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{first_initial}{last}@itsllc.com
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AeroLeads found 1 current-domain work email signal for Thomas Wall. Compare company email patterns before reaching out.
Profile bio
About Thomas Wall
Self motivated and hard working Senior Technician and Help Desk Representative with strong customer service skills with the ability to go beyond technical knowledge to solve problems.
Listed skills include Technical Support, Troubleshooting, Windows 7, Windows 10, and 41 others.
Current workplace
Thomas Wall's current company
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Innovative Technology Solutions
5 roles
Thomas Wall work experience
A career timeline built from the work history available for this profile.
Senior Technician/Help Desk
CurrentProvide Global Help Desk remote troubleshooting for Caterpillar and Ameren Service Desk. Maintained daily call metrics with high level of customer satisfaction.
Mar 2012 - Present
Independent Entrepreneur
Independent Consultant
Design and installation of restaurant POS computer systems, POS data entry and maintenance including menu changes, computer repair maintenance and upgrades. Installation of security camera systems. Home Theater custom design and installations. General handyman work including electrical, painting, carpentry, concrete, landscaping, disc jockey, tent installations.
Jan 2003 - Mar 2012
Senior Technician
Senior Technician providing first and second level problem diagnosis for 10,000 users on over 300 software applications. Isolate hardware, operating system, connectivity problems, and application problems. Assisted in training new employees and maintained high degree of customer service and satisfaction.
Dec 1998 - Jan 2003
Pc Support Specialist
Pepsi Cola General Bottlers
PC Support providing first level support for more than 1400 users at remote locations. Provide first and second level support at the corporate location. Configured and troubleshot PC systems and network problems. Trained and instructed employees on PC configurations and software.
Mar 1998 - Dec 1998
Team & coworkers
Colleagues at Innovative Technology Solutions
Other employees you can reach at dyopath.com. View company contacts for 159 employees →
RR
Rodney Robertson
Colleague at Innovative Technology SolutionsMiami, Florida, United States
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CK
Chad Kee
Colleague at Innovative Technology SolutionsPekin, Illinois, United States
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MH
Melissa Harrocks
Colleague at Innovative Technology SolutionsHouston, Texas, United States
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RT
Ryan Taylor
Colleague at Innovative Technology SolutionsMiami-Fort Lauderdale Area, United States
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CL
Chuck Lillie
Colleague at Innovative Technology SolutionsGarner, North Carolina, United States
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CR
Carlos Rodriguez
Colleague at Innovative Technology SolutionsNew York, United States
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JT
Jackie Turner
Colleague at Innovative Technology SolutionsEl Paso, Texas, United States
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LH
Lisa Hosein
Colleague at Innovative Technology SolutionsTrinidad And Tobago
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RD
Rob Derosa
Colleague at Innovative Technology SolutionsMonmouth Junction, New Jersey, United States
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PD
Percy Dietz
Colleague at Innovative Technology SolutionsEast Peoria, Illinois, United States
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Rodney Robertson
Colleague at Innovative Technology SolutionsMiami, Florida, United States
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CK
Chad Kee
Colleague at Innovative Technology SolutionsPekin, Illinois, United States
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MH
Melissa Harrocks
Colleague at Innovative Technology SolutionsHouston, Texas, United States
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RT
Ryan Taylor
Colleague at Innovative Technology SolutionsMiami-Fort Lauderdale Area, United States
View →
CL
Chuck Lillie
Colleague at Innovative Technology SolutionsGarner, North Carolina, United States
View →
CR
Carlos Rodriguez
Colleague at Innovative Technology SolutionsNew York, United States
View →
JT
Jackie Turner
Colleague at Innovative Technology SolutionsEl Paso, Texas, United States
View →
LH
Lisa Hosein
Colleague at Innovative Technology SolutionsTrinidad And Tobago
View →
RD
Rob Derosa
Colleague at Innovative Technology SolutionsMonmouth Junction, New Jersey, United States
View →
PD
Percy Dietz
Colleague at Innovative Technology SolutionsEast Peoria, Illinois, United States
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1 education record
Thomas Wall education
FAQ
Frequently asked questions about Thomas Wall
Quick answers generated from the profile data available on this page.
What company does Thomas Wall work for?
Thomas Wall works for Innovative Technology Solutions.
What is Thomas Wall's role at Innovative Technology Solutions?
Thomas Wall is listed as Help Desk Representative I at Innovative Technology Solutions at Innovative Technology Solutions.
What is Thomas Wall's email address?
AeroLeads has found 1 work email signal at @itsllc.com for Thomas Wall at Innovative Technology Solutions.
Where is Thomas Wall based?
Thomas Wall is based in Greater Chicago Area, United States while working with Innovative Technology Solutions.
What companies has Thomas Wall worked for?
Thomas Wall has worked for Innovative Technology Solutions, Advanced Technology Services, Independent Consultant, Zurich North America, and Pepsi Cola General Bottlers.
Who are Thomas Wall's colleagues at Innovative Technology Solutions?
Thomas Wall's colleagues at Innovative Technology Solutions include Rodney Robertson, Chad Kee, Melissa Harrocks, Ryan Taylor, and Chuck Lillie.
How can I contact Thomas Wall?
You can use AeroLeads to view verified contact signals for Thomas Wall at Innovative Technology Solutions, including work email, phone, and LinkedIn data when available.
What schools did Thomas Wall attend?
Thomas Wall holds Electronics Technology from Southern Illinois University, Carbondale.
What skills is Thomas Wall known for?
Thomas Wall is listed with skills including Technical Support, Troubleshooting, Windows 7, Windows 10, Office 365, Computer Hardware Troubleshooting, Software Installation, and Network Administration.
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