Technical Team Lead
Current
Jul 2024 - Present
AeroLeads people directory · profile
Thomas Walton Email & Phone Number
Technical Team Lead
at
Mason-Brown IT
LinkedIn matched
✓ Verified August 2026
2 data sources
Profile completeness 86%
Current company
Role
Technical Team Lead
Location
Bacchus Marsh, Victoria, Australia
Company size
Who is Thomas Walton? Overview
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Quick answer
Thomas Walton is listed as Technical Team Lead at Mason-Brown IT, a with 4 employees, based in Bacchus Marsh, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Thomas Walton.
Thomas Walton previously worked as Desktop Support Engineer at Wellcom Worldwide and Intergrated Services Specialist at Education Advantage Pty Ltd.
Company email context
Email format at Mason-Brown IT
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Mason-Brown IT
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Profile bio
About Thomas Walton
I’m an experienced IT professional currently serving as the Technical Team Leader for Service Desk and Client Solutions. In this role, I lead a team of IT specialists, oversee service desk operations, and manage technical escalations to ensure exceptional client support. I have extensive experience with Apple and Windows environments, providing comprehensive support and management across both platforms.Throughout my career, I’ve developed a strong background in end-user support, device management, and service administration. I’ve supported a wide range of organizations, from educational institutions to businesses. I’m passionate about driving improvements in IT operations and delivering tailored solutions that address diverse client needs. "I see myself as a versatile IT professional, adept at managing a wide range of technologies and systems."
Listed skills include Customer Service, Troubleshooting, Technical Support, Networking, and 2 others.
Current workplace
Thomas Walton's current company
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Mason-Brown It
13 roles
Thomas Walton work experience
A career timeline built from the work history available for this profile.
Desktop Support Engineer
Managing a fleet of Apple devices using Jamf and main end user support for all staff across our APAC region.
Oct 2022 - Feb 2024
Intergrated Services Specialist
Sep 2019 - Oct 2022
Desktop Support Technician
May 2018 - Aug 2019
Service Desk Technician
Sep 2017 - May 2018
Ict Manager
Managed ICT for Mercy College in Coburg - Mercy is an all girls catholic school. looked after the ICT for the College under a contract base with Source Central Partners. This included managing a team of 2 and making sure all IT was running smoothly for the school.
Mar 2017 - Aug 2017
Desktop Support Technician
Level 2 IT support onsite and face to faceJob included working off a pre assigned schedule for catholic primary school weekly onsites, working with Apple, windows and MDM solutions. This also included scheduled business onsites and supporting there networks and staff.
Feb 2015 - Feb 2017
Emedded It Technican
Embedded IT Support for a College in Woodend with 800 students, this included supporting the schools servers and networks and there large IPad fleet as well as dealing with Walk Ins.
Oct 2014 - Jan 2015
Helpdesk Technican
Helpdesk support including managing 60 to 100 calls a day to closing on average 15 to 20 jobs on our system for schools and businesses. This included basic IT troubleshooting more advanced investigation of server and application issues and managing clients expectations while maintaining SLA’s. This also includes scheduling staff to onsite jobs when needed.
Aug 2013 - Oct 2014
Business Solutions Technican
Position included - IT troubleshooting for large and small business clients , building of virtual terminal enviroments, managing accounting applications such as MYOB,Quickbooks, handisoft , reckon, APS and CCH.This job included helpdesk type support and also face to face on the road support when needed.
Nov 2012 - Aug 2013
Telstra Tech Bar And Sales
Face to face customer serviced based tech support and sales with fixing of mobile phones and laptops and selling internet connections and phone plans. This helped me learn a lot of inner workings of Telstra network and customer service techniques.
Feb 2012 - Oct 2012
Cctv/Security Alarm Installer
Mlm Security Systems
This role included cabling IP cameras, working with 12 and 24volt electronic alarm panels, installing security systems and NVR systems.
Apr 2011 - Jan 2012
Level 2 Desktop Techinican
Feb 2011 - Apr 2011
Team & coworkers
Colleagues at Mason-Brown IT
Other employees you can reach at mason-brown.com.au. View company contacts for 4 employees →
JJ
James John
Colleague at Mason-Brown ItLondon, England, United Kingdom
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BD
Bishal Dhakal
Colleague at Mason-Brown ItRedan, Victoria, Australia
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HD
Hamza Danish
Colleague at Mason-Brown ItBallarat, Victoria, Australia
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TM
Tanya Mason
Colleague at Mason-Brown ItBallarat, Victoria, Australia
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BB
Benjamin Brown
Colleague at Mason-Brown ItBallarat North, Victoria, Australia
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YO
Yvonne Ormesher
Colleague at Mason-Brown ItHerne Hill, Victoria, Australia
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James John
Colleague at Mason-Brown ItLondon, England, United Kingdom
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BD
Bishal Dhakal
Colleague at Mason-Brown ItRedan, Victoria, Australia
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HD
Hamza Danish
Colleague at Mason-Brown ItBallarat, Victoria, Australia
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TM
Tanya Mason
Colleague at Mason-Brown ItBallarat, Victoria, Australia
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BB
Benjamin Brown
Colleague at Mason-Brown ItBallarat North, Victoria, Australia
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YO
Yvonne Ormesher
Colleague at Mason-Brown ItHerne Hill, Victoria, Australia
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FAQ
Frequently asked questions about Thomas Walton
Quick answers generated from the profile data available on this page.
What company does Thomas Walton work for?
Thomas Walton works for Mason-Brown IT.
What is Thomas Walton's role at Mason-Brown IT?
Thomas Walton is listed as Technical Team Lead at Mason-Brown IT.
Where is Thomas Walton based?
Thomas Walton is based in Bacchus Marsh, Victoria, Australia while working with Mason-Brown IT.
What companies has Thomas Walton worked for?
Thomas Walton has worked for Mason-Brown It, Wellcom Worldwide, Education Advantage Pty Ltd, Centorrino Technologies, and Centorrino Technologies - Ct.
Who are Thomas Walton's colleagues at Mason-Brown IT?
Thomas Walton's colleagues at Mason-Brown IT include James John, Bishal Dhakal, Hamza Danish, Tanya Mason, and Benjamin Brown.
How can I contact Thomas Walton?
You can use AeroLeads to view verified contact signals for Thomas Walton at Mason-Brown IT, including work email, phone, and LinkedIn data when available.
What skills is Thomas Walton known for?
Thomas Walton is listed with skills including Customer Service, Troubleshooting, Technical Support, Networking, Windows Server, and Jamf.
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