• Train subordinate security professionals or other organization members in security rules and procedures.• Develop budgets for security operations.• Order security-related supplies and equipment as needed.• Coordinate security operations or activities with public law enforcement, fire and other agencies.• Attend meetings, professional seminars, or conferences to keep abreast of changes in executive legislative directives or new technologies impacting security operations.•… Show more • Train subordinate security professionals or other organization members in security rules and procedures.• Develop budgets for security operations.• Order security-related supplies and equipment as needed.• Coordinate security operations or activities with public law enforcement, fire and other agencies.• Attend meetings, professional seminars, or conferences to keep abreast of changes in executive legislative directives or new technologies impacting security operations.• Assist in emergency management and contingency planning.• Recommend security procedures for security call centers, operations centers, domains, asset classification systems, system acquisition, system development, system maintenance, access control, program models, or reporting tools.• Prepare reports or make presentations on internal investigations, losses, or violations of regulations, policies and procedures.• Identify, investigate, or resolve security breaches.• Monitor security policies, programs or procedures to ensure compliance with internal security policies, licensing requirements, or applicable government security requirements, policies, and directives.• Analyze and evaluate security operations to identify risks or opportunities for improvement.• Create or implement security standards, policies, and procedures.• Conduct, support, or assist in governmental reviews, internal corporate evaluations, or assessments of the overall effectiveness of the facilities security processes. Show less

Key Duties and Tasks:• Write or review security-related documents, such as incident reports, proposals, and tactical or strategic initiatives.• Train subordinate security professionals or other organization members in security rules and procedures.• Develop budgets for security operations.• Order security-related supplies and equipment as needed.• Coordinate security operations or activities with public law enforcement, fire and other agencies.• Attend meetings… Show more Key Duties and Tasks:• Write or review security-related documents, such as incident reports, proposals, and tactical or strategic initiatives.• Train subordinate security professionals or other organization members in security rules and procedures.• Develop budgets for security operations.• Order security-related supplies and equipment as needed.• Coordinate security operations or activities with public law enforcement, fire and other agencies.• Attend meetings, professional seminars, or conferences to keep abreast of changes in executive legislative directives or new technologies impacting security operations.• Assist in emergency management and contingency planning.• Recommend security procedures for security call centers, operations centers, domains, asset classification systems, system acquisition, system development, system maintenance, access control, program models, or reporting tools.• Prepare reports or make presentations on internal investigations, losses, or violations of regulations, policies and procedures.• Identify, investigate, or resolve security breaches.• Monitor security policies, programs or procedures to ensure compliance with internal security policies, licensing requirements, or applicable government security requirements, policies, and directives.• Analyze and evaluate security operations to identify risks or opportunities for improvement.• Create or implement security standards, policies, and procedures.• Conduct, support, or assist in governmental reviews, internal corporate evaluations, or assessments of the overall effectiveness of the facilities security processes.• Conduct physical examinations of property to ensure compliance with security policies and regulations.• Communicate security status, updates, and actual or potential problems, using established protocols.• Collect and analyze security data to determine security needs, security program goals, or program accomplishments. Show less

Fargo Courier &“Mkopa Solar (K)” Retail Shops ProjectKey Accountability:• To secure Retail Shops for Mkopa Solar Company Kenya across the country• Interview, Select, train, and develop personnel to offer great customer experience • Provide Service delivery personnel at the Retail Shops with guidance on handling complex client issues to ensure effective and efficient resolution.• Develop and maintain a constructive and cooperative working relationship with other… Show more Fargo Courier &“Mkopa Solar (K)” Retail Shops ProjectKey Accountability:• To secure Retail Shops for Mkopa Solar Company Kenya across the country• Interview, Select, train, and develop personnel to offer great customer experience • Provide Service delivery personnel at the Retail Shops with guidance on handling complex client issues to ensure effective and efficient resolution.• Develop and maintain a constructive and cooperative working relationship with other departments and stakeholders.• Ensuring all orders placed from the shops are sorted, confirmed and distributed on time• Ensuring the shops are always stocked to avoid running out at any point• Ensuring Deliveries are made on time so as to keep the sales numbers high• Drive and deliver exceptional sales performance by identifying and meeting customer needs through selling of Mkopa products and cross selling of other add-on products.• Delivering good customer service by responding swiftly to queries and concerns from clients.• Review, evaluate and manage operational risks to ensure adherence to Mkopa regulations• Ensuring accurate data is captured in the system in all the shops in a daily basis so as to reflect the correct position of stock and sales• Conducting continuous audits at the shops so as to always have the correct number of stock and ensure best practice are adhered to.• Facilitating the Shop Agents in the Mkopa Retail shops to offer impeccable services and increase on sales.• Managing and monitoring all the activities going on in the over 60 (Sixty) shops under my watch• Searching for strategically placed shops and negotiating with landlords for cheaper shop rents. Show less

Key Accountability:• Manage daily Vault Operations at the Fargo Courier warehouses.• Develop and grow the Logistics Vaulting services business.• Monitor the operations at the Vault and ensure daily up to date accountability of all customers’ goods and transactions.• Manage all logistics vault files while ensuring proper compliance and adherence to logistics Regulations• Provide quality customer service and facilitate vaulting of client consignments• Ensure security… Show more Key Accountability:• Manage daily Vault Operations at the Fargo Courier warehouses.• Develop and grow the Logistics Vaulting services business.• Monitor the operations at the Vault and ensure daily up to date accountability of all customers’ goods and transactions.• Manage all logistics vault files while ensuring proper compliance and adherence to logistics Regulations• Provide quality customer service and facilitate vaulting of client consignments• Ensure security of all consignments at the vault• Receive consignments on behalf of the clients and vault them by use of the correct documentation• Update clients regularly on the status of their consignments• Keep proper inventory reports on client consignments• Record client complaints and initiate corrective actions to ensure their needs are met• Ensure good co-ordination is in place to ensure timely delivery of client consignments.• Assist the Marketing team with sourcing of Clients and maintaining already established client relationships.• Responsible for administrative functions such as forecasting, budgeting, and preparation of the relevant monthly and annual reports for management consumption Show less

Key Accountabilities:• Manage day-to-day VIT (Valuable In Transit) Operations in the Coast region• Advising and updating the Country General Manager – VIT Services of any issues that should be brought to his immediate attention under my jurisdiction.• Develop and grow the cash services business in Mombasa and Coast Region• Actively participate and supervise all cash centre activities in Mombasa• Manage and monitor the operations of the Branch Vault (Cash Centre) and… Show more Key Accountabilities:• Manage day-to-day VIT (Valuable In Transit) Operations in the Coast region• Advising and updating the Country General Manager – VIT Services of any issues that should be brought to his immediate attention under my jurisdiction.• Develop and grow the cash services business in Mombasa and Coast Region• Actively participate and supervise all cash centre activities in Mombasa• Manage and monitor the operations of the Branch Vault (Cash Centre) and ensure daily up to date accountability of all customers’ cash and transactions.• Ensure documentations relating to all transactions are properly done and kept in safe custody for future references.• Management of petty cash with weekly returns to accounts department.• Arrange for armed security cover for the cash centre in Mombasa• Monitoring and managing the fleet at my possession to ensure that, they are well maintained and they perform as per the set targets.• Visit customers on a monthly basis to cultivate good relation in business• Ensure implementation of service policies and procedures at all times• Managing a team of 95 cash in transit personnel• Deal with staff complains using the grievance procedure• Conduct unseen inspections in the field on CIT vehicles and crews to ensure compliance with procedures.• Ensure safe custody of all keys for the cash centre, ATMs and BSS customers as the case may be.• Debt collection for services given to customers.• Attend and ensure prompt handling of customers’ inquiries, questions, and problems related to customer service in CIT.• Ensure documentations relating to all transactions are properly done and kept in safe custody for future references.• Monitoring and managing the fleet at my possession to ensure that, they are well maintained and they perform as per the set targets. Show less