Responsible for driving all areas of business, leading teams across 6 different service areas ensuring at all times exceptional standards are being met and exceeded. Whilst managing Health and safety through pro-active management. • Working closely with Head of service and Business Development Manager to improve operations, sales and profitability.• Maximizing profit through effective staffing strategies and rotations. Recently saving 37 hours per week by dropping a vacant full-time… Show more Responsible for driving all areas of business, leading teams across 6 different service areas ensuring at all times exceptional standards are being met and exceeded. Whilst managing Health and safety through pro-active management. • Working closely with Head of service and Business Development Manager to improve operations, sales and profitability.• Maximizing profit through effective staffing strategies and rotations. Recently saving 37 hours per week by dropping a vacant full-time shift and re-structuring full-time work patterns to allow for the loss. • Strong focus on health and safety carrying out stringent daily service monitoring as well as quarterly corporate health and safety checks.• Extremely knowledgeable in pool plant operations backed up with industry-leading qualification.• Analyzing incident reports and implementing changes based on findings. • Continuously reviewing and managing performance.• Responsible for cashing up at the end of the day and locking the building.• Coaching and mentoring staff helping them to deliver the same exceptional standards. • Managing staff training requirements, including pool lifeguard, defibrillator and first aid training. • Managing training for external candidates in the same fields as above bringing up to £3000 into the centre per course.• The delegation of work to strong individuals who excel in that respectiven area. • Dealing with any customer comments in a professional, courteous and impartial manner. Show less