Drive successful execution of the company’s mission through development and operations of the company’s Software Suite and emergent mobile ecosystem. Deliver the software product software strategy, roadmap and execution including hosted services, mobile and desktop applications.Ownership and development of strategic initiatives related to software. Provide guidance and decision making to support the ongoing development and next generation solution and mobile strategy designed to provide responsive adaptive interface to improve the efficiency and effectiveness of technical support staff, within facility operation maintenance environments.- Shaping the Way the Company Does Business: As part of the Executive team, reporting directly to the President, driving the goals of a new software product and SaaS offering to align with hardware product integration and business goals for new revenue generation.

Drive successful execution of the company’s mission through development and operations of the company’s Software Suite and mobile ecosystem. Shape, lead and deliver competitive innovative and cost-effective solutions focused on improving customer adoption and product migration.Headed the SW Engineering organization tasked with Product Management, SW Development and QA, DevOps, Customer Support and IT responsible for the New Product Strategy, Development, Quality, Deployment and Managed Operational Processes to insure Scalability and Stability of our Cloud Solution and Customer Satisfaction. Other activities included data center infrastructure relocation, currency planning and modernization, cloud migration to AWS, and IT Security implementation, Product Extensibility and Open Web Services APIs.- Shaping the Way the Company Does Business: Member of Executive team, reporting directly to the CEO, represented the software organizations to align with the other executive leadership to reach business-wide goals- Organizational Vision and Strategy: Provide guidance and decision making to support the ongoing development and next generation solution and mobile strategy designed to provide responsive adaptive design to improve the efficiency, effectiveness and safety of clinical staff, within hospital environments. Successful integration of Multi-site teams (San Diego and Charlotte) and products (Java Stack and .Net) integration and transition strategy after acquisition- Improved System Performance and Stability: Responsible for improving software product stability, maintainability, quality and operational efficiency and production cloud platforms. Implemented process improvement strategies that reduce customer impacting system downtime by over 700%, Implemented improved load/stress testing guidelines and SW Quality tools and automation and SW development methodologies that improved quality, as well as resource productivity

Took time off after death of my wife to travel, rest and reflect.

Provide strategic leadership to ensure the Application and Product Development team delivers efficient and effective solutions to its customers. Provide oversight to streamline operation of the Applications Development to ensure it aligns with the business objectives. This includes introducing and implementing application development processes using latest technologies and methodologies, ensuring compliance with quality assurance processes, implementation of effective automated systems, evaluation of performance objectives, long-term planning, implementing customer service principles, developing objectives and methods of achieving objectives, developing new approaches to effect change management in response to technology and changing needs of the customers and applying organizational improvement principles.Specialize in building and leading software development and quality assurance team’s expert in Web Technologies under SDLC and taking products from inception through full development life-cycle.

Directed efforts of a global Application Development organization consisting of US and Off-shore Development and QA teams. Reported to the Healthcare CTO and VP of Healthcare Solutions with accountability for directing all phases of the Software Development for successful release of Cisco’s FDA Compliant HealthPresence Telemedicine and other Clinical Workflow Healthcare solutions.• Key member of the Healthcare Senior staff driving Healthcare Vertical’s Strategic Planning• Directed daily technical architecture and development Scum meetings• Provided leadership and direction of product vision, strategy and road map from early concept creation through First Customer Ship• Delivered thought leadership innovation to increase Cisco’s architecture intimacy and develop business relevance within US and Global markets• Responsible for driving the success of the Software Development Lifecycle (SDLC)• Developed cross-function organizational business relationships to strengthen delivery of Business Units initiatives• Coordination with Professional Services, Sales, and Product Management to define goals for customer satisfaction measurement and defect tracking in the creation, delivery and tracking of product road maps.• Responsive to production system issues to meet business critical service level agreements.• Represented the Business Unit solution technology for presentations at Executive Briefings, Customer engagements and technical showcases (i.e. HIMSS and ATA)• Successfully executed leadership in developing, implementing and maintaining departmental processes.• Recruit, develop, and motivate staff, and initiate and communicate staffing actions including, employment, termination, performance reviews, salary reviews, and disciplinary actions.

Managed team responsible for providing technology solutions using Cisco products to align with Cisco core strategy and drive revenue growth.•Innovated and drove the planning and development of the StadiumVision solution for the Sports & Entertainment Practice and the Guest Access solution for Wireless Practice•Established and Drove strategic relationships with the Wireless Network BU Product team to align the Guest Solution for enabling of Wireless product adoption.• Successfully executed on the Service Oriented Network Architecture Application initiative with establishment of lighthouse customers •Effectively delivered leadership and direction to team members to ensure department initiatives.

Managed Developer Services team responsible for providing formalized support for Cisco API’s and SDKs to third party Technology Partners, ISVs and Systems Integrators.•Effectively championed issues to meet department objectives.•Cultivated working relationships to ensure ongoing communication of department status and BU needs implementation.•Effectively delivered leadership and direction to team members to ensure department initiatives are met and employee success.•Lead hiring, process definition and implementation for the group’s growth.•Responsible for direct reports Performance Reviews (ePM), Talent Assessment Survey (TAS) feedback and performed regular 1-on-1 meetings.•Created, drove and lead a Consulting Services program for revenue generation and growth

Provide design, development, and consulting services for partners and customer application developers using Cisco's exposed Application Program Interface (API)s and protocols. Provide technical knowledge transfer for Cisco API development teams Software Development Kit (SDK), and API modifications including partner driven functionality enhancement and bug fixes. Manage technical relationships with several 3rd party companies and assist product engineering team with architecture and design reviews of third party products, analyze, research and debug issues related to the implementation and provide suggestions for solutions.

• Provided Rational Tools dedicated support for a multi-site software IDE with over 100 users.• Provided Ada, C++ and CORBA IDL generated code compile, link and environment problem solving support.• Provided Apex environment customizations to handle project issues related to controlling a multi-site development.• Implemented an action request system in to track Tools problems and customization requests.• Implemented a Software Development Process for Configuration Management/Task Management. Defined the task definitions, user roles and responsibilities, process state machine, control scripts and GUI definition.• Perform NT ClearCase install, setup, customization and user support.

Designed, Developed and brought to market an interactive multimedia information system displaying advertisements accessed via touch screen menus. System deployed at high-traffic locations throughout the Palm Springs area and locations in Las Vegas. Managed all aspects of business development, partner engagement, and customer interface and problem resolution.

Directed test efforts of a multi-discipline team of 40 Software Quality Assurance engineers for the C-17 Mission Computer/Electronic Display System and Software to meet Military Standard Compliance for Flight and Mission critical systems.•Managed the team’s responsibilities, schedules and deliverable, as well as the inter-organizational relationships. •Established the formal test philosophy, plans and procedures.•Drove execution of formal test procedures for integration of the flight SW on the target HW utilizing real-time and simulated external interfaces in a 3 shift 24x7 scheduled lab environment.•Participated in automated test lab environment requirements, design, development and integration.