Thomas Waugh Email and Phone Number
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Experienced Transportation/ Logistics Executive
Discover Books
View- Website:
- discoverbooks.com
- Employees:
- 106
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Director Of OperationsDiscover Books Jul 2016 - PresentToledo, Ohio
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Director Operations/ Customer SolutionsBx Solutions Nov 2011 - Nov 2016Swanton, OhDevelop and implement operational processes, procedures and KPIs to support client objectives. Actively manage the operation to provide best in class service and operational efficiency. Accomplishments• Designed and developed a transportation network that serviced 55 locations on a time definite basis through the use of both fixed and variable routes using agents and transportation providers.• Provide capacity planning and capacity management for the network, resulting in 40% increase in truck utilization. • Developed and implemented multiple warehouse and contract logistics solutions resulting in over $500,000 in topline revenue with positive margin.• Work with agents, vendors and transportation providers on delivering 96%+ service performance on the network.• Responsible for pricing and yield management policy and process including tariff administration. Successfully implemented multiple GRIs to our customers with not loss in business.• Review cost effectiveness of all significant transportation programs. Converted a number of variable cost routes to fixed, resulting in 20% reduction in cost.• Developed and implemented cost and pricing models through collaboration with Operations Management, Finance, and Accounting.• Developed, and implemented a sortation and distribution solution for Amazon. Provided sortation for 350,000+ pieces daily. -
Director, Bax Tranportation Network Control/ Customer SupportBax Global Nov 2010 - Nov 2011Swanton OhProvide leadership in the area of Transportation Network Operations. This includes schedule development, carrier management, demand management and charter sales. Provide continued leadership of the wholesale product.Manage an integrated network of aircraft and trucks with an annual budget of $269MM Provide strategic and tactical leadership of a team consisting of 4 managers, 8 supervisors and 39 hourly employees Charter sales in excess of $10MM annuallyCentral point of contact for sales in the area of transportation solutions, pricing, market demand and available capacity Developed and implemented a "shared network" concept with strategic air carrier partners to maximize capacity while minimizing cost.This resulted in a net reduction of $14MM in transportation costs, while increasing overall available network capacity Provided additional sales opportunities through the opening of new air markets and additional capacitySecured Amazon.com in July 2010 as a new customer resulting in $4MM increase top line revenue in 2010. Projected sales in excess of $34MM in 2011Developed, hired and provide leadership to a Amazon customer service group.operating 24/7Under my leadership, provide daily proactive customer service, communications and problem resolutionPerform annual performance reviews on all staff. Provide performance feedback, coaching and counseling -
Director, Demand Management / Wholesale Booking CenterBax Global Jun 2003 - Dec 2010Toledo, Ohio AreaProvided leadership and development for a tactical team that managed freight demand for all modes to match capacity with demand across the domestic network. Tracked and trended all unscheduled transportation purchasing to identify opportunities to reduce cost . • $30MM reduction in transportation costs via optimization of assets through demand planning and vendor resourcing Developed, hired and provided leadership in the development of a wholesale product to fill existing capacity in a fixed fleet system. This product development included process, staffing, policy and operational implementation.• Developed, hired and trained a customer service and booking center • Product growth from zero to over $125 MM in top-line revenue; new product has materially improved both the network utilization and overall company profitability • Central point of contact for sales opportunities and customers’ transportation solutions • Provided both tactical and strategic leadership to the department consisting of 4 managers, 6 supervisors and 29 hourly personnel
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Manager/Director, Demand PlanningBax Global Jun 1998 - Jul 2003Phoenix, Arizona Area• Developed, hired and provided leadership for a tactical team that monitors freight demand for all modes to match capacity with demand across the domestic network • Tracked and trended all unscheduled transportation purchasing to identify opportunities to reduce cost • Provided leadership in strategic development of the scheduled network to offer superior service at the lowest cost • Networked with local, global and national sales to identify new opportunities and develop transportation solutions
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Various Progressive Leadership Roles In OperationsBurlington Air Express Sep 1991 - May 1998Various progressive leadership positions in Operations
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District Service Assurance ManagerAirborne Express Sep 1987 - Sep 1991Provided leadership and direction for the Indianapolis branch that included:Sales opportunitiesP&L responsibilityLabor relationsPurchasingCustomer service and deliveryCartage management
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Various Progressive Leadership Roles In OperationsRoadway Express Sep 1981 - Sep 1987
Thomas Waugh Skills
Thomas Waugh Education Details
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Education
Frequently Asked Questions about Thomas Waugh
What company does Thomas Waugh work for?
Thomas Waugh works for Discover Books
What is Thomas Waugh's role at the current company?
Thomas Waugh's current role is Operations Leader.
What is Thomas Waugh's email address?
Thomas Waugh's email address is ts****@****ero.com
What is Thomas Waugh's direct phone number?
Thomas Waugh's direct phone number is +130389*****
What schools did Thomas Waugh attend?
Thomas Waugh attended The Ohio State University, The Ohio State University.
What skills is Thomas Waugh known for?
Thomas Waugh has skills like Transportation, Operations Management, Supply Chain, Logistics Management, 3pl, Transportation Management, Air Freight, Logistics, Freight, Supply Chain Management, Pricing, Freight Forwarding.
Who are Thomas Waugh's colleagues?
Thomas Waugh's colleagues are Jennifer Lawrence, Wayne Feller, Dajuan Rios, All Drivers, Lashawn Butler, Nicolette Pagán, Josh Newman Baptista.
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Thomas Waugh
Chief Investigator-Maryland Office Of The Attorney General Environmental & Natural Resources Crime UnitParkville, Md1marylandattorneygeneral.gov -
Thomas Waugh
Kent, Oh -
1bxsolutions.com1 (303) 8XXXXXXX
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2hotmail.com, wolpert.com5 +150886XXXXX
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