Thomas Weber

Thomas Weber Email and Phone Number

New Beginning at RHP-Technology @ RHP-Technology GmbH
seibersdorf, lower austria, austria
Thomas Weber's Location
Seibersdorf, Lower Austria, Austria, Austria
Thomas Weber's Contact Details
About Thomas Weber

Over 30 years of professional experience in various positions in the field of customer service and customer experience at an IT manufacturer. 20 years of experience in service management in a fast growing company. My management experience includes in particular the development and achievement of business goals and service indicators, as well as the development and management of international teams.

Thomas Weber's Current Company Details
RHP-Technology GmbH

Rhp-Technology Gmbh

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New Beginning at RHP-Technology
seibersdorf, lower austria, austria
Website:
rhp-technology.com
Employees:
14
Thomas Weber Work Experience Details
  • Rhp-Technology Gmbh
    Büromitarbeiter
    Rhp-Technology Gmbh Jan 2022 - Present
    Seibersdorf, Niederösterreich, Österreich
    Büro-Unterstützung im täglichen Betrieb, Verantwortung für Lieferantenbestellungen, Projektkostenaufstellungen, Erstellung von Angeboten, Bearbeitung von Kundenaufträgen, Unterstützung des Vertriebsteams, Internationale Kundenkommunikation, sowie laufende Prozessoptimierungen.
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  • -
    Professional Reorientation
    - Jul 2021 - Dec 2021
  • Zebra Technologies
    Director, Global Business Development, Service Renewals
    Zebra Technologies Feb 2020 - Jun 2021
    • Driving and Improving our Service Contract Renewal Business through our Channel Partners • Developing and Implementing new global strategies to improve overall Renewal Rates of our Service Contract Renewals with international cross-departmental teams and external partners. • Management of the global team with 20 employees
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  • Zebra Technologies
    Director, Emea Customer Support Service
    Zebra Technologies Mar 2016 - Jan 2020
    • Head of the Customer Experience Management Team within the Zebra Support Services organization, as the central contact person responsible for the service / support matters of all major regional customers• Development and continuous improvement of the support strategy for regional key accounts• Responsibility for service contract renewal business, service level management, the regional alignment to Sales to support new Service Attach business, and the requirements for regional service offers• Working with regional and global Sales-, Support and Repair teams and Services portfolio management to ensure that key accounts expectations are exceeded and service growth is enabled• Development and management of the international team with 50 employees
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  • Zebra Technologies
    Regional Customer Service Manager Dach
    Zebra Technologies Nov 2014 - Feb 2016
    Service Business, Service Delivery, Customer Satisfaction, Team-Management 10 employees
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  • Motorola Solutions
    Regional Customer Services Manager Eastern Europe
    Motorola Solutions Jan 2011 - Oct 2014
    Service Business, Service Delivery, Customer Satisfaction, Team-Management 10 employees
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  • Motorola
    Customer Service Manager Ach
    Motorola Jan 2007 - Dec 2010
    Service Business, Service Delivery, Customer Satisfaction
    View
  • Symbol Technologies
    Service Manager
    Symbol Technologies Jan 2000 - Dec 2006
    Vienna, Austria
    • Management of a local repair center with spare parts-, budget- and sales responsibility• Marketing, selling and renewing service maintenance contracts• Management of local post-sales support• Team leadership of 10 employees• Reporting to headquarters and local management• Transition and integration into a central EMEA service center

Thomas Weber Skills

Management Business Service Management Customer Service Customer Support Post Sales Pre Sales Solution Selling Managed Services Integration Mobile Devices Wireless Wireless Networking Channel Partners Telecommunications Team Leadership Team Management Project Management Account Management Product Marketing Product Management Voip Itil

Thomas Weber Education Details

  • Hernstein Management Institute
    Hernstein Management Institute
    Grundlagen Des Managements
  • The Forum Corporation
    The Forum Corporation
    Managing Service Excellence
  • Higher Technical College, 1010 Vienna
    Higher Technical College, 1010 Vienna
    Communications Engineering And Electronics

Frequently Asked Questions about Thomas Weber

What company does Thomas Weber work for?

Thomas Weber works for Rhp-Technology Gmbh

What is Thomas Weber's role at the current company?

Thomas Weber's current role is New Beginning at RHP-Technology.

What is Thomas Weber's email address?

Thomas Weber's email address is th****@****ola.com

What is Thomas Weber's direct phone number?

Thomas Weber's direct phone number is +184757*****

What schools did Thomas Weber attend?

Thomas Weber attended Hernstein Management Institute, The Forum Corporation, Higher Technical College, 1010 Vienna.

What skills is Thomas Weber known for?

Thomas Weber has skills like Management, Business Service Management, Customer Service, Customer Support, Post Sales, Pre Sales, Solution Selling, Managed Services, Integration, Mobile Devices, Wireless, Wireless Networking.

Who are Thomas Weber's colleagues?

Thomas Weber's colleagues are Lea Babejová, Carmen Vladu, Erich Neubauer, Ali Mansouri Rahdari, David Grech, Enrique Ariza Galván, Carlos A. Belei.

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